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Is there an Total Synergy outage?

Total Synergy status: Systems Active

Last checked: 5 minutes ago

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Total Synergy outages and incidents

Outage and incident data over the last 30 days for Total Synergy.

There have been 3 outages or incidents for Total Synergy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Total Synergy

Outlogger tracks the status of these components for Xero:

Synergy App Active
API Active
Synergy Analytics / Analytics Plus Active
MYOB ARL Active
QuickBooks Online (QBO) Active
Sage 50 Active
Wiise Active
Xero Ltd - API Accounting API Active
Component Status
Synergy App Active
Active
API Active
Synergy Analytics / Analytics Plus Active
Active
MYOB ARL Active
QuickBooks Online (QBO) Active
Sage 50 Active
Wiise Active
Xero Ltd - API Accounting API Active

Latest Total Synergy outages and incidents.

View the latest incidents for Total Synergy and check for official updates:

Updates:

  • Time: March 26, 2024, 12:31 a.m.
    Status: Resolved
    Update: The performance issues have been resolved and loading speeds across Synergy are back to normal. We're incredibly appreciative of the patience during this performance degradation, and once again we are so sorry for any and all disruption to your daily workflow this may have caused.
  • Time: March 25, 2024, 11:27 p.m.
    Status: Monitoring
    Update: We're happy to announce that the maintenance on Synergy has been successfully completed. The support team will keep a close watch on any further reports of slowness, and our Engineering team will continue to monitor performance in the background.
  • Time: March 25, 2024, 11:18 p.m.
    Status: Identified
    Update: Our team has identified the cause and will be conducting maintenance at 10:20 AM AEDT, 26 March, 2024. This will result in a brief downtime of 5 minutes.
  • Time: March 25, 2024, 10:23 p.m.
    Status: Investigating
    Update: We're investigating multiple reports of platform slowness this morning, 26/03/2024. Our engineering team are investigating this with high priority and we will provide updates as they become available. We're incredibly sorry for any disruption this is causing you today and endeavour to have this resolved as quickly as possible.

Updates:

  • Time: March 26, 2024, 12:31 a.m.
    Status: Resolved
    Update: The performance issues have been resolved and loading speeds across Synergy are back to normal. We're incredibly appreciative of the patience during this performance degradation, and once again we are so sorry for any and all disruption to your daily workflow this may have caused.
  • Time: March 25, 2024, 11:27 p.m.
    Status: Monitoring
    Update: We're happy to announce that the maintenance on Synergy has been successfully completed. The support team will keep a close watch on any further reports of slowness, and our Engineering team will continue to monitor performance in the background.
  • Time: March 25, 2024, 11:18 p.m.
    Status: Identified
    Update: Our team has identified the cause and will be conducting maintenance at 10:20 AM AEDT, 26 March, 2024. This will result in a brief downtime of 5 minutes.
  • Time: March 25, 2024, 10:23 p.m.
    Status: Investigating
    Update: We're investigating multiple reports of platform slowness this morning, 26/03/2024. Our engineering team are investigating this with high priority and we will provide updates as they become available. We're incredibly sorry for any disruption this is causing you today and endeavour to have this resolved as quickly as possible.

Updates:

  • Time: March 8, 2024, 5:04 a.m.
    Status: Postmortem
    Update: On 08/03/2024 between 11:25 AM - 11:50 AM AEDT, Synergy Cloud experienced major performance degradation attributed to a resource usage spike affecting one of our main servers. The issue was resolved by provisioning additional capacity. We are actively monitoring this environment to ensure smooth operation.
  • Time: March 8, 2024, 1:11 a.m.
    Status: Resolved
    Update: We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.
  • Time: March 8, 2024, 12:53 a.m.
    Status: Monitoring
    Update: Our Engineering team has resolved the performance issues and everything is running as expected again. The support team will keep a close watch on any further reports of slowness, and our Engineering team will continue to monitor performance in the background.
  • Time: March 8, 2024, 12:44 a.m.
    Status: Identified
    Update: We are aware of the current performance issues on Synergy. Our team has identified the cause and are conducting maintenance. This will result in a brief downtime of 5 minutes. We apologise for the disruption to your day.

Updates:

  • Time: March 8, 2024, 5:04 a.m.
    Status: Postmortem
    Update: On 08/03/2024 between 11:25 AM - 11:50 AM AEDT, Synergy Cloud experienced major performance degradation attributed to a resource usage spike affecting one of our main servers. The issue was resolved by provisioning additional capacity. We are actively monitoring this environment to ensure smooth operation.
  • Time: March 8, 2024, 1:11 a.m.
    Status: Resolved
    Update: We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.
  • Time: March 8, 2024, 12:53 a.m.
    Status: Monitoring
    Update: Our Engineering team has resolved the performance issues and everything is running as expected again. The support team will keep a close watch on any further reports of slowness, and our Engineering team will continue to monitor performance in the background.
  • Time: March 8, 2024, 12:44 a.m.
    Status: Identified
    Update: We are aware of the current performance issues on Synergy. Our team has identified the cause and are conducting maintenance. This will result in a brief downtime of 5 minutes. We apologise for the disruption to your day.

Updates:

  • Time: Feb. 23, 2024, 1:10 a.m.
    Status: Resolved
    Update: We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.
  • Time: Feb. 23, 2024, 12:34 a.m.
    Status: Identified
    Update: We are aware of current performance issues on Synergy. Our team have identified the cause and will be rebooting the server at 12:00 PM AEDT, 23 February, 2024. This will cause 2-5 minutes of system downtime. We thank you for your patience and apologise for any inconvenience this may cause.

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Frequently Asked Questions - Total Synergy

Is there a Total Synergy outage?
The current status of Total Synergy is: Systems Active
Where can I find the official status page of Total Synergy?
The official status page for Total Synergy is here
How can I get notified if Total Synergy is down or experiencing an outage?
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