Is there an Tackle.io outage?

Tackle.io status: Systems Active

Last checked: 8 minutes ago

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Tackle.io outages and incidents

Outage and incident data over the last 30 days for Tackle.io.

There have been 1 outages or incidents for Tackle.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tackle.io

Outlogger tracks the status of these components for Xero:

Co-Sell Active
Offers / Marketplace Creation Active
Order processing & notifications Active
Public API Active
Salesforce AppExchange Application Active
Tackle dashboard Active
Tackle Prospect Active
Component Status
Co-Sell Active
Offers / Marketplace Creation Active
Order processing & notifications Active
Public API Active
Salesforce AppExchange Application Active
Tackle dashboard Active
Tackle Prospect Active

Latest Tackle.io outages and incidents.

View the latest incidents for Tackle.io and check for official updates:

Updates:

  • Time: April 21, 2023, 1:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2023, 10:11 p.m.
    Status: Monitoring
    Update: AWS identified the issue and implemented a fix. Offers with flexible payments are able to be created in the marketplace as normal, but the issue may not be fully resolved for a few hours. This may affect marketplace creation and/or manual creation of the offer in AMMP.

Updates:

  • Time: March 13, 2023, 4:51 p.m.
    Status: Resolved
    Update: Services are currently operational and we've fully recovered from the authentication service provider service disruption. We now consider the incident resolved and will continue to monitor this situation and provide updates as necessary.
  • Time: March 13, 2023, 4:35 p.m.
    Status: Monitoring
    Update: Services are currently operational and we are currently recovering from a disruption in our upstream authentication service provider. We are aware that login would have been disrupted along with order processing notifications during this time.
  • Time: March 13, 2023, 3:57 p.m.
    Status: Identified
    Update: The Tackle platform is experiencing higher latency and an increased error rate due to issues with our upstream authentication service provider. We are monitoring the situation and will provide updates as we learn more.

Updates:

  • Time: Dec. 17, 2022, 3:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 17, 2022, 12:12 p.m.
    Status: Monitoring
    Update: Email notifications that were queued during this outage have been sent out. New email notifications are being sent as expected. We will continue to monitor the recovery of our upstream service provider through resolution of this incident.
  • Time: Dec. 16, 2022, 7:19 p.m.
    Status: Monitoring
    Update: Tackle is experiencing delayed email notifications due to an upstream service provider. We are monitoring the resolution of this incident and will provide updates as we learn more.

Updates:

  • Time: Sept. 28, 2022, 10:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2022, 9:22 p.m.
    Status: Monitoring
    Update: Our cloud provider has fully mitigated the incident on their end. We will continue to monitor as our systems continue to recover.
  • Time: Sept. 28, 2022, 5:22 p.m.
    Status: Identified
    Update: We've identified an issue with our cloud service provider. We're working to mitigate these issues and will provide regular updates.
  • Time: Sept. 28, 2022, 4:56 p.m.
    Status: Investigating
    Update: We are currently investigating increased error rates and will update this incident as we learn more.

Updates:

  • Time: Sept. 7, 2022, 11:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2022, 10:56 p.m.
    Status: Monitoring
    Update: A fix has been deployed. We are monitoring the recovery of our systems.
  • Time: Sept. 7, 2022, 10:47 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is in work.
  • Time: Sept. 7, 2022, 10 p.m.
    Status: Investigating
    Update: We are currently investigating a Tackle API outage. We will post updates as soon as we have more information.

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Frequently Asked Questions - Tackle.io

Is there a Tackle.io outage?
The current status of Tackle.io is: Systems Active
Where can I find the official status page of Tackle.io?
The official status page for Tackle.io is here
How can I get notified if Tackle.io is down or experiencing an outage?
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