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Is there an Tactiq outage?

Tactiq status: Systems Active

Last checked: 9 minutes ago

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Tactiq outages and incidents

Outage and incident data over the last 30 days for Tactiq.

There have been 0 outages or incidents for Tactiq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tactiq

Outlogger tracks the status of these components for Xero:

Web Application and APIs (app.tactiq.io) Active
Chrome Browser Extension Active
Edge Browser Extension Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active
Component Status
Web Application and APIs (app.tactiq.io) Active
Active
Chrome Browser Extension Active
Edge Browser Extension Active
Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active

Latest Tactiq outages and incidents.

View the latest incidents for Tactiq and check for official updates:

Updates:

  • Time: June 18, 2024, 9:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2024, 9:02 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 18, 2024, 7:59 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 18, 2024, 6:12 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 18, 2024, 3:16 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 18, 2024, 2:58 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 18, 2024, 1:04 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 13, 2024, 3:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 3:33 a.m.
    Status: Monitoring
    Update: We are monitoring the situation and expect it to be resolved within 15 minutes from now.

Updates:

  • Time: June 3, 2024, 3:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 3:38 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 3, 2024, 3:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 3:04 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 3, 2024, 2:28 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 3, 2024, 2:03 p.m.
    Status: Identified
    Update: We're expanding our infrastructure to address the issue.
  • Time: June 3, 2024, 12:40 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the situation.
  • Time: June 3, 2024, 11:08 a.m.
    Status: Monitoring
    Update: The rest of the fix has been implemented and we are monitoring the situation.
  • Time: June 3, 2024, 10:44 a.m.
    Status: Identified
    Update: The fix was partially successful and we're working on the second "part" of it at the moment.
  • Time: June 3, 2024, 9:23 a.m.
    Status: Monitoring
    Update: We have become aware of an issue where some users see the "Your meeting list is being prepared" message when using the web app. The fix has been implemented, and all affected users will be all right within one hour. Apologies for the inconvenience!

Updates:

  • Time: Feb. 2, 2024, 10:48 a.m.
    Status: Resolved
    Update: Extension version 3.1.1372 was just released, and all users should update automatically within hours. It is possible to force the update manually, too: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version
  • Time: Feb. 2, 2024, 1:50 a.m.
    Status: Monitoring
    Update: There is a small subset of users still experiencing the issue, and a new release has been sent for review.
  • Time: Feb. 1, 2024, 11:24 p.m.
    Status: Monitoring
    Update: Most users have been updated, and the problem should be resolved. We will continue monitoring the situation.
  • Time: Feb. 1, 2024, 12:01 p.m.
    Status: Monitoring
    Update: Extension version 3.1.1369 was just released, and all users should update automatically within hours. It is possible to force the update manually, too: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version We will continue monitoring the situation.
  • Time: Feb. 1, 2024, 9:59 a.m.
    Status: Identified
    Update: We have submitted a new release to the Chrome Web Store and to the Microsoft Add-Ons. We will update this page when their reviews have been completed.
  • Time: Jan. 31, 2024, 11:54 p.m.
    Status: Identified
    Update: The root cause has been identified, and we're implementing a fix.
  • Time: Jan. 31, 2024, 9:34 p.m.
    Status: Investigating
    Update: We are urgently investigating an issue where, for some users, Zoom transcripts start in Arabic. The workaround for the moment is to go to Zoom's live captions settings after Tactiq has started transcribing and to change the language there.

Updates:

  • Time: Dec. 9, 2023, 4:07 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2023, 1:23 p.m.
    Status: Monitoring
    Update: Version 3.1.1307 of the Chrome Extension has been released with a fix, and automatic updates will happen soon. We will continue monitoring the situation.
  • Time: Dec. 8, 2023, 12:16 a.m.
    Status: Identified
    Update: We have submitted an update with the fix to the Chrome Web Store and are awaiting their approval.
  • Time: Dec. 8, 2023, midnight
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 7, 2023, 10:54 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Dec. 7, 2023, 10:51 p.m.
    Status: Identified
    Update: The issue affects only non-"new" versions of Teams. As a workaround, please switch to the new Teams version. We are working on a fix.
  • Time: Dec. 7, 2023, 10:41 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where, for many Tactiq users, Microsoft Teams meetings are either not transcribed or not saved. Apologies for the inconvenience!

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Frequently Asked Questions - Tactiq

Is there a Tactiq outage?
The current status of Tactiq is: Systems Active
Where can I find the official status page of Tactiq?
The official status page for Tactiq is here
How can I get notified if Tactiq is down or experiencing an outage?
To get notified of any status changes to Tactiq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tactiq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tactiq do?
Tactiq is a Chrome extension that transcribes meetings in real-time on Google Meet, Zoom, and MS Teams, generating summaries and action items using ChatGPT.