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Is there an Talkdesk outage?

Talkdesk status: Systems Active

Last checked: 8 minutes ago

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Talkdesk outages and incidents

Outage and incident data over the last 30 days for Talkdesk.

There have been 2 outages or incidents for Talkdesk in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Talkdesk

Outlogger tracks the status of these components for Xero:

Agent Dashboard Active
Call Audio Quality Active
Call Controls Active
Call Flows & Routing Active
Greetings & Audio Messages Active
Studio Admin Interface Active
Studio Flow Execution Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Teams Connector (Integrations) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Agent Assist Active
Agent Workspace Active
AI Trainer Active
Callbar Active
Digital Engagement Active
Feedback Active
Identity Active
Performance Management Active
Phone Active
QM Assist Active
Quality Management Active
Talkdesk Conversations Mobile App Active
Talkdesk Knowledge Management Active
Talkdesk Phone Mobile App Active
Talkdesk Predictive Dialer Active
Talkdesk Schedule Mobile App Active
Talkdesk Self-Service Portal Active
Talkdesk Workspace Designer Active
Virtual Agent Active
Voice and Screen Recording Active
Workforce Management Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Contact Synchronization Active
Other Connectors Active
Pop & Automated Task Execution Active
Talkdesk Microsoft Dynamics 365 Active
Talkdesk Microsoft Teams Connector Active
Talkdesk Salesforce Active
Talkdesk ServiceNow Connector Active
Talkdesk Slack Active
Talkdesk Zendesk Connector Active
Talkdesk Zoho Active
Talkdesk Zoom Connector Active
APIs Active
AppConnect Active
Connections Active
Conversation Orchestrator Active
Email Notifications Active
Guardian Active
PCI Payment Active
Proxy Active
Security & Compliance Active
Single Sign On (SSO) Active
Talkdesk ID Login Active
Historical Reporting Active
Home Active
Live Reporting Active
Talkdesk Interaction Analytics™ Active
Dublin (Europe) Active
Frankfurt (Europe) Active
Milan (Europe) Active
Paris (Europe) Active
Sao Paulo (South America) Active
Singapore (Asia Pacific) Active
Sydney (Asia Pacific) Active
Tokyo (Asia Pacific) Active
US East (North America) Active
US West (North America) Active
Chat Active
Email Active
Messaging Active
Inbound Active
Outbound Active
PSTN Active
xConnect Active
Component Status
Active
Agent Dashboard Active
Call Audio Quality Active
Call Controls Active
Call Flows & Routing Active
Greetings & Audio Messages Active
Studio Admin Interface Active
Studio Flow Execution Active
Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Teams Connector (Integrations) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Active
Agent Assist Active
Agent Workspace Active
AI Trainer Active
Callbar Active
Digital Engagement Active
Feedback Active
Identity Active
Performance Management Active
Phone Active
QM Assist Active
Quality Management Active
Talkdesk Conversations Mobile App Active
Talkdesk Knowledge Management Active
Talkdesk Phone Mobile App Active
Talkdesk Predictive Dialer Active
Talkdesk Schedule Mobile App Active
Talkdesk Self-Service Portal Active
Talkdesk Workspace Designer Active
Virtual Agent Active
Voice and Screen Recording Active
Workforce Management Active
Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Active
Agent Dashboard (Agent Experience & Routing) Active
Agent Workspace (Apps) Active
AI Trainer (Apps) Active
APIs (Platform) Active
AppConnect (Platform) Active
Call Audio Quality (Agent Experience & Routing) Active
Callbar (Apps) Active
Call Controls (Agent Experience & Routing) Active
Call Flows & Routing (Agent Experience & Routing) Active
Chat (Talkdesk Digital Engagement) Active
Connections (Platform) Active
Contact Synchronization (Integrations) Active
Conversation Orchestrator (Platform) Active
Copilot (Apps) Active
Digital Engagement (Apps) Active
Email Notifications (Platform) Active
Email (Talkdesk Digital Engagement) Active
Feedback (Apps) Active
Greetings & Audio Messages (Agent Experience & Routing) Active
Guardian (Platform) Active
Historical Reporting (Reporting & Analytics) Active
Home (Reporting & Analytics) Active
Identity (Apps) Active
Inbound (Telephony) Active
Live Reporting (Reporting & Analytics) Active
Messaging (Talkdesk Digital Engagement) Active
Other Connectors (Integrations) Active
Outbound (Telephony) Active
PCI Payment (Platform) Active
Performance Management (Apps) Active
Phone (Apps) Active
Pop & Automated Task Execution (Integrations) Active
Proxy (Platform) Active
PSTN (Telephony) Active
QM Assist (Apps) Active
Quality Management (Apps) Active
Security & Compliance (Platform) Active
Single Sign On (SSO) (Platform) Active
Studio Admin Interface (Agent Experience & Routing) Active
Studio Flow Execution (Agent Experience & Routing) Active
Talkdesk Advanced Dialer (Talkdesk Voice) Active
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Autopilot (Apps) Active
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Active
Talkdesk Chat (Talkdesk Omnichannel Engagement) Active
Talkdesk Conversations Mobile App (Apps) Active
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Active
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Active
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Active
Talkdesk Email (Talkdesk Omnichannel Engagement) Active
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Active
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Active
Talkdesk Global Communications Network™ (Talkdesk Voice) Active
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Active
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Active
Talkdesk HubSpot Connector (Talkdesk Integrations) Active
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Active
Talkdesk ID Login (Platform) Active
Talkdesk Interaction Analytics™ (Reporting & Analytics) Active
Talkdesk Knowledge Management (Apps) Active
Talkdesk Microsoft Dynamics 365 (Integrations) Active
Talkdesk Microsoft Teams Connector (Integrations) Active
Talkdesk Navigator™ (Talkdesk Ascend AI) Active
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Active
Talkdesk Outreach Connector (Talkdesk Integrations) Active
Talkdesk Pega Connector (Talkdesk Integrations) Active
Talkdesk Phone Mobile App (Apps) Active
Talkdesk Predictive Dialer (Apps) Active
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Active
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Active
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Active
Talkdesk Salesforce (Integrations) Active
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Active
Talkdesk Schedule Mobile App (Apps) Active
Talkdesk Self-Service Portal (Apps) Active
Talkdesk ServiceNow Connector (Integrations) Active
Talkdesk Shield™ (Talkdesk Ascend AI) Active
Talkdesk Slack (Integrations) Active
Talkdesk SMS (Talkdesk Omnichannel Engagement) Active
Talkdesk Verint WFM Connector (Talkdesk Integrations) Active
Talkdesk Workspace Designer (Apps) Active
Talkdesk Workspace™ (Talkdesk Platform) Active
Talkdesk Zendesk Connector (Integrations) Active
Talkdesk Zoho (Integrations) Active
Talkdesk Zoom Connector (Integrations) Active
Voice and Screen Recording (Apps) Active
Workforce Management (Apps) Active
xConnect (Telephony) Active
Active
Contact Synchronization Active
Other Connectors Active
Pop & Automated Task Execution Active
Talkdesk Microsoft Dynamics 365 Active
Talkdesk Microsoft Teams Connector Active
Talkdesk Salesforce Active
Talkdesk ServiceNow Connector Active
Talkdesk Slack Active
Talkdesk Zendesk Connector Active
Talkdesk Zoho Active
Talkdesk Zoom Connector Active
Active
APIs Active
AppConnect Active
Connections Active
Conversation Orchestrator Active
Email Notifications Active
Guardian Active
PCI Payment Active
Proxy Active
Security & Compliance Active
Single Sign On (SSO) Active
Talkdesk ID Login Active
Active
Historical Reporting Active
Home Active
Live Reporting Active
Talkdesk Interaction Analytics™ Active
Active
Dublin (Europe) Active
Frankfurt (Europe) Active
Milan (Europe) Active
Paris (Europe) Active
Sao Paulo (South America) Active
Singapore (Asia Pacific) Active
Sydney (Asia Pacific) Active
Tokyo (Asia Pacific) Active
US East (North America) Active
US West (North America) Active
Active
Chat Active
Email Active
Messaging Active
Active
Inbound Active
Outbound Active
PSTN Active
xConnect Active

Latest Talkdesk outages and incidents.

View the latest incidents for Talkdesk and check for official updates:

Updates:

  • Time: Oct. 4, 2023, 8:34 p.m.
    Status: Resolved
    Update: We are investigating the assignment system and inbound call issues in the EU regional deployment. Customers with business continuity configured are advised to enable the same. Mitigation measures are currently in progress. We will provide an update in 30 min or sooner. Please note that this does not impact customers on other regional deployments. A fix has been implemented and we are seeing system improvements. At this point, customers can disable Business continuity settings. We will keep monitoring. This incident has been resolved.

Updates:

  • Time: Aug. 25, 2023, 5:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2023, 5:32 p.m.
    Status: Monitoring
    Update: We have implemented mitigation measures and are seeing recovery. We will update you in 30 minutes or as soon as we are fully recovered.
  • Time: Aug. 25, 2023, 5:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting Live data freshness, there is latency in all Contact related data in the US region. This is not impacting any calls or call routing functionality, only the Live data. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes.

Updates:

  • Time: Aug. 15, 2023, 4:29 a.m.
    Status: Resolved
    Update: We are currently fully recovered from the latency and live data is currently up to date on contacts-related data widgets. Some queued calls from earlier today can show up on the contact list, these calls will be closed over the next 24h.
  • Time: Aug. 15, 2023, 3:47 a.m.
    Status: Monitoring
    Update: We are currently fully recovered from the latency and live data is currently up to date on contacts-related data widgets. We will keep monitoring.
  • Time: Aug. 14, 2023, 11:46 p.m.
    Status: Monitoring
    Update: Mitigation measures were applied and we are seeing recovery. We expect to fully recover from the latency in 1 hour or sooner. We will keep monitoring.
  • Time: Aug. 14, 2023, 11:35 p.m.
    Status: Identified
    Update: Mitigation measures were applied and we are currently recovering from the latency, this impacts only contacts-related data widgets. No impact on calls, routing, or any of the critical functionality. We will provide an update within 30 minutes or sooner.
  • Time: Aug. 14, 2023, 10:35 p.m.
    Status: Identified
    Update: Mitigation measures are still in progress in order to recover the current latency in Live Reporting data, this impacts only contacts-related data widgets. No impact on calls, routing, or any of the critical functionality. In the meantime, the "Call reports" in Explore can provide an alternate view of the live data with a short delay. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes
  • Time: Aug. 14, 2023, 9:53 p.m.
    Status: Identified
    Update: Additional mitigation measures are in progress in order to recover the current latency in Live Reporting data, this impacts only contacts-related data widgets. No impact on calls, routing, or any of the critical functionality. In the meantime, the "Recent Activity Multichannel Default Dashboard" in Explore can provide an alternate view of the live data with a short delay. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes
  • Time: Aug. 14, 2023, 9:23 p.m.
    Status: Identified
    Update: We are currently investigating an issue impacting Live Reporting data latency, this impacts only contacts related data widgets. No impact on calls, routing, or any of the critical functionality. In the meantime, the "Recent Activity Multichannel Default Dashboard" in Explore can provide an alternate view of the live data with a short delay. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes
  • Time: Aug. 14, 2023, 8:59 p.m.
    Status: Identified
    Update: We are currently investigating an issue impacting Live Reporting data latency. No impact on calls, routing, or any of the critical functionality. In the meantime, the "Recent Activity Multichannel Default Dashboard" in Explore can provide an alternate view of the live data with a short delay. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes

Updates:

  • Time: July 14, 2023, 2:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2023, 2:29 p.m.
    Status: Monitoring
    Update: Mitigation measures were applied and we are currently seeing system recovery. We will keep monitoring and provide an update in 15 minutes.
  • Time: July 14, 2023, 2:23 p.m.
    Status: Identified
    Update: We are currently applying mitigation measures in order to resolve the issue. Customers may still be experiencing degraded performance in Login and Voice functionalities. We will provide an update within 15 minutes.
  • Time: July 14, 2023, 2:19 p.m.
    Status: Identified
    Update: We are currently experiencing an issue affecting Login and Voice functionalities in US regional deployment. Mitigation measures are currently in progress. We will provide an update within 15 minutes.
  • Time: July 14, 2023, 2:12 p.m.
    Status: Identified
    Update: We are currently experiencing an issue affecting Login and Voice functionalities in US regional deployment. Mitigation measures are currently in progress. We will provide an update within 15 minutes.
  • Time: July 14, 2023, 2:07 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue affecting Login and Voice functionalities in US regional deployment. Mitigation measures are currently in progress. We will provide an update within 15 minutes.
  • Time: July 14, 2023, 1:50 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue affecting Login in US regional deployment. We will provide an update within 15 minutes.

Updates:

  • Time: June 22, 2023, 4:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 22, 2023, 4:34 p.m.
    Status: Monitoring
    Update: Mitigation measures are in place and we are seeing system recovery. We are currently monitoring the system. We will provide an update in 30 min or sooner.
  • Time: June 22, 2023, 4:29 p.m.
    Status: Identified
    Update: Mitigation measures are in progress and we are currently seeing recovery. Inbound calls are working as expected. We will provide an update within 15 minutes.
  • Time: June 22, 2023, 4:13 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with Outbound calls in the US regional deployment. Outbound calls are successful, but only the mute and calls controls are available. Inbound calls are working as expected. We will provide an update within 15 minutes.

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Frequently Asked Questions - Talkdesk

Is there a Talkdesk outage?
The current status of Talkdesk is: Systems Active
Where can I find the official status page of Talkdesk?
The official status page for Talkdesk is here
How can I get notified if Talkdesk is down or experiencing an outage?
To get notified of any status changes to Talkdesk, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Talkdesk every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Talkdesk do?
Talkdesk provides cloud-based contact center solutions with AI-powered customer service capabilities for businesses worldwide.

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