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Is there an Tethr outage?

Tethr status: Systems Active

Last checked: 7 minutes ago

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Tethr outages and incidents

Outage and incident data over the last 30 days for Tethr.

There have been 0 outages or incidents for Tethr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tethr

Outlogger tracks the status of these components for Xero:

Data Processing Active
Interaction Upload APIs Active
Notification Active
Core Active
Insights and, Search & Browse Active
Component Status
Data Processing Active
Interaction Upload APIs Active
Notification Active
Active
Core Active
Insights and, Search & Browse Active

Latest Tethr outages and incidents.

View the latest incidents for Tethr and check for official updates:

Updates:

  • Time: Jan. 21, 2024, 7:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 21, 2024, 12:53 p.m.
    Status: Monitoring
    Update: We have identified that a dependent service experienced an outage, impacting our systems and resulting in degraded service for some customers. The underlying service has recovered, and we are currently monitoring its resolution.

Updates:

  • Time: Nov. 30, 2023, 6:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2023, 2:42 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 30, 2023, 6:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 29, 2023, 9:28 p.m.
    Status: Identified
    Update: In some instances, an error message, "No Audio Available", is displayed when attempting to play audio files within Tethr. We recommend refreshing your browser cookies to resolve the problem. For Google Chrome: Press Ctrl + Shift + Delete. Select "Cookies and other site data" and click "Clear data." For Mozilla Firefox: Press Ctrl + Shift + Delete. Choose "Cookies and Site Data" and click "Clear Data." For Safari: Go to "Safari" in the top menu. Select "Preferences" > "Privacy" > "Manage Website Data." Click "Remove All." For Microsoft Edge: Press Ctrl + Shift + Delete. Choose "Cookies and saved website data" and click "Clear." After refreshing your cookies, please restart your browser. If the issue persists, please don't hesitate to reach out to our support team.
  • Time: Nov. 29, 2023, 2:29 p.m.
    Status: Investigating
    Update: We have received reports from several users that they are encountering an error message that says "No Audio Available" when attempting to play audio files within Tethr. We are currently investigating the issue and are working to resolve it as soon as possible. We will provide updates here as we progress with our investigation.

Updates:

  • Time: Nov. 30, 2023, 6:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2023, 2:42 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 30, 2023, 6:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 29, 2023, 9:28 p.m.
    Status: Identified
    Update: In some instances, an error message, "No Audio Available", is displayed when attempting to play audio files within Tethr. We recommend refreshing your browser cookies to resolve the problem. For Google Chrome: Press Ctrl + Shift + Delete. Select "Cookies and other site data" and click "Clear data." For Mozilla Firefox: Press Ctrl + Shift + Delete. Choose "Cookies and Site Data" and click "Clear Data." For Safari: Go to "Safari" in the top menu. Select "Preferences" > "Privacy" > "Manage Website Data." Click "Remove All." For Microsoft Edge: Press Ctrl + Shift + Delete. Choose "Cookies and saved website data" and click "Clear." After refreshing your cookies, please restart your browser. If the issue persists, please don't hesitate to reach out to our support team.
  • Time: Nov. 29, 2023, 2:29 p.m.
    Status: Investigating
    Update: We have received reports from several users that they are encountering an error message that says "No Audio Available" when attempting to play audio files within Tethr. We are currently investigating the issue and are working to resolve it as soon as possible. We will provide updates here as we progress with our investigation.

Updates:

  • Time: Oct. 31, 2023, 3:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 11:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 7:24 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 30, 2023, 7:14 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 31, 2023, 3:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 11:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 7:24 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 30, 2023, 7:14 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Tethr

Is there a Tethr outage?
The current status of Tethr is: Systems Active
Where can I find the official status page of Tethr?
The official status page for Tethr is here
How can I get notified if Tethr is down or experiencing an outage?
To get notified of any status changes to Tethr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tethr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tethr do?
Tethr is a platform that uses research to analyze customer conversations and provide automated insights.

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