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Is there an Tethr outage?

Tethr status: Systems Active

Last checked: a minute ago

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Tethr outages and incidents

Outage and incident data over the last 30 days for Tethr.

There have been 0 outages or incidents for Tethr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tethr

Outlogger tracks the status of these components for Xero:

Data Processing Active
Interaction Upload APIs Active
Notification Active
Core Active
Insights and, Search & Browse Active
Component Status
Data Processing Active
Interaction Upload APIs Active
Notification Active
Active
Core Active
Insights and, Search & Browse Active

Latest Tethr outages and incidents.

View the latest incidents for Tethr and check for official updates:

Updates:

  • Time: June 23, 2023, 9:30 p.m.
    Status: Resolved
    Update: We believe the impact from the issue is over.
  • Time: June 23, 2023, 7:39 p.m.
    Status: Monitoring
    Update: We are monitoring to confirm that the issue has been resolved.
  • Time: June 23, 2023, 5:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 23, 2023, 3:41 p.m.
    Status: Investigating
    Update: Call processing for some customers appears to be delayed. We are investigating this issue.

Updates:

  • Time: April 12, 2023, 2:16 p.m.
    Status: Resolved
    Update: Availability restored.
  • Time: April 12, 2023, 2:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: April 12, 2023, 2:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 3, 2023, 4:06 a.m.
    Status: Resolved
    Update: We will continue to monitor closely, but we believe the impact from this issue is over.
  • Time: Feb. 3, 2023, 1:03 a.m.
    Status: Monitoring
    Update: All customers are now processing interactions, we continue to monitor the systems as the backlog is processed
  • Time: Feb. 2, 2023, 8:15 p.m.
    Status: Identified
    Update: The issue has been resolved, however due to the extended delay we will be returning services to customers in waves over the next few hours. We are monitoring the system and will enable services as quickly as possible.. It will take a few hours after full service is restored to return to normal processing times.
  • Time: Feb. 2, 2023, 7:46 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 2, 2023, 2:47 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 3, 2023, 4:06 a.m.
    Status: Resolved
    Update: We will continue to monitor closely, but we believe the impact from this issue is over.
  • Time: Feb. 3, 2023, 1:03 a.m.
    Status: Monitoring
    Update: All customers are now processing interactions, we continue to monitor the systems as the backlog is processed
  • Time: Feb. 2, 2023, 8:15 p.m.
    Status: Identified
    Update: The issue has been resolved, however due to the extended delay we will be returning services to customers in waves over the next few hours. We are monitoring the system and will enable services as quickly as possible.. It will take a few hours after full service is restored to return to normal processing times.
  • Time: Feb. 2, 2023, 7:46 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 2, 2023, 2:47 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 17, 2022, 5:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 17, 2022, 5:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2022, 9:07 p.m.
    Status: Identified
    Update: Patch has been deployed to affected customers, new interaction are loading correctly. We are working to resolve the issues with interaction that have not yet completed.
  • Time: Sept. 16, 2022, 9:07 p.m.
    Status: Identified
    Update: Patch has been deployed to affected customers, new interaction are loading correctly. We are working to resolve the issues with interaction that have not yet completed.
  • Time: Sept. 16, 2022, 4:25 p.m.
    Status: Identified
    Update: The issue has been identified, and a patch is being tested.
  • Time: Sept. 16, 2022, 4:25 p.m.
    Status: Identified
    Update: The issue has been identified, and a patch is being tested.
  • Time: Sept. 16, 2022, 3:12 p.m.
    Status: Investigating
    Update: We are aware of an issue where some interactions are not showing up in the Tethr dashboards.
  • Time: Sept. 16, 2022, 3:12 p.m.
    Status: Investigating
    Update: We are aware of an issue where some interactions are not showing up in the Tethr dashboards.

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Frequently Asked Questions - Tethr

Is there a Tethr outage?
The current status of Tethr is: Systems Active
Where can I find the official status page of Tethr?
The official status page for Tethr is here
How can I get notified if Tethr is down or experiencing an outage?
To get notified of any status changes to Tethr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tethr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tethr do?
Tethr is a platform that uses research to analyze customer conversations and provide automated insights.

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