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Is there an Timely Limited outage?

Timely Limited status: Systems Active

Last checked: 2 minutes ago

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Timely Limited outages and incidents

Outage and incident data over the last 30 days for Timely Limited.

There have been 3 outages or incidents for Timely Limited in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Timely Limited

Outlogger tracks the status of these components for Xero:

Timely App Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active
Component Status
Active
Timely App Active
Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active

Latest Timely Limited outages and incidents.

View the latest incidents for Timely Limited and check for official updates:

Updates:

  • Time: Aug. 2, 2024, 11:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2024, 10:22 p.m.
    Status: Monitoring
    Update: A fix has been applied and we are monitoring the results.
  • Time: Aug. 2, 2024, 9:32 p.m.
    Status: Identified
    Update: A recent change ahead of UK SMS compliance has impacted some businesses mainly based in the UK and northern Americas. A fix is being implemented.
  • Time: Aug. 2, 2024, 7:58 p.m.
    Status: Investigating
    Update: We are receiving reports from customers unable to access their calendar. This issue appears to be affecting users of the new Timely beta version of the calendar only based on the reports we're receiving. We are investigating the cause of this issue and will provide updates here as we work to identify the cause.

Updates:

  • Time: July 22, 2024, 9:22 a.m.
    Status: Resolved
    Update: The incident is now resolved
  • Time: July 22, 2024, 7:36 a.m.
    Status: Monitoring
    Update: Our network provider has advised that they have fixed the issue for New Zealand based traffic and are monitoring. We are very sorry for the inconvenience - if you still are having trouble accessing Timely, please get in touch with our support team if you are able, at https://help.gettimely.com/hc/en-gb/requests/new
  • Time: July 22, 2024, 3:59 a.m.
    Status: Identified
    Update: Our Vendor has advised that the issue has been identified and a fix is being implemented.
  • Time: July 22, 2024, 3:38 a.m.
    Status: Investigating
    Update: Hello, We have one of our third-party vendors who is experiencing an unplanned network performance issue in New Zealand. We are actively monitoring the situation. We apologize for the inconvenience. During this time, the Timely app may not load for you, citing DNS issues. Regards,

Updates:

  • Time: June 5, 2024, 2:03 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: June 5, 2024, 1:41 a.m.
    Status: Monitoring
    Update: We've beefed up our capacity and Timely has been running smoothly at full speed for the past 25 minutes. We're continuing to proactively monitor and ensure that nothing causes these issues to return.
  • Time: June 5, 2024, 1:22 a.m.
    Status: Identified
    Update: We've identified the source of the issue and have added some extra processing power to get Timely back up and running more quickly. This seems to be helping so we're hopeful that we will be back to full speed soon
  • Time: June 5, 2024, 1:07 a.m.
    Status: Investigating
    Update: As of 12pm NZ Time, Timely is taking longer than usual to load today for some of our customers - our apologies, we know this isn’t ideal! Hang tight, our tech team is working hard to identify what’s causing this slowness and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly. Otherwise, we’ll keep you updated on our progress here every 20 minutes

Updates:

  • Time: June 5, 2024, 2:03 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: June 5, 2024, 1:41 a.m.
    Status: Monitoring
    Update: We've beefed up our capacity and Timely has been running smoothly at full speed for the past 25 minutes. We're continuing to proactively monitor and ensure that nothing causes these issues to return.
  • Time: June 5, 2024, 1:22 a.m.
    Status: Identified
    Update: We've identified the source of the issue and have added some extra processing power to get Timely back up and running more quickly. This seems to be helping so we're hopeful that we will be back to full speed soon
  • Time: June 5, 2024, 1:07 a.m.
    Status: Investigating
    Update: As of 12pm NZ Time, Timely is taking longer than usual to load today for some of our customers - our apologies, we know this isn’t ideal! Hang tight, our tech team is working hard to identify what’s causing this slowness and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly. Otherwise, we’ll keep you updated on our progress here every 20 minutes

Updates:

  • Time: May 21, 2024, 3:42 a.m.
    Status: Resolved
    Update: A fix has been applied for this and Pin Switching should now be working for all users.
  • Time: May 21, 2024, 3:06 a.m.
    Status: Identified
    Update: We believe any on-going errors are restricted only to our pin entry page, for those who have pin-switching enabled. We've already taken steps to sort this out and are confirming whether it has worked for everyone.
  • Time: May 21, 2024, 2:44 a.m.
    Status: Investigating
    Update: After our issues with Timely running slowly earlier today, we've noticed that a small number of users are still having problems accessing some parts of Timely. Hang tight, our tech team is working hard to identify what’s causing these errors and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.

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Frequently Asked Questions - Timely Limited

Is there a Timely Limited outage?
The current status of Timely Limited is: Systems Active
Where can I find the official status page of Timely Limited?
The official status page for Timely Limited is here
How can I get notified if Timely Limited is down or experiencing an outage?
To get notified of any status changes to Timely Limited, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Timely Limited every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Timely Limited do?
Connect with a diverse community of 50,000+ users using Timely to efficiently manage, secure, and expand their businesses.

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