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Is there an Timely Limited outage?

Timely Limited status: Systems Active

Last checked: 5 minutes ago

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Timely Limited outages and incidents

Outage and incident data over the last 30 days for Timely Limited.

There have been 3 outages or incidents for Timely Limited in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Timely Limited

Outlogger tracks the status of these components for Xero:

Timely App Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active
Component Status
Active
Timely App Active
Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active

Latest Timely Limited outages and incidents.

View the latest incidents for Timely Limited and check for official updates:

Updates:

  • Time: May 21, 2024, 3:42 a.m.
    Status: Resolved
    Update: A fix has been applied for this and Pin Switching should now be working for all users.
  • Time: May 21, 2024, 3:06 a.m.
    Status: Identified
    Update: We believe any on-going errors are restricted only to our pin entry page, for those who have pin-switching enabled. We've already taken steps to sort this out and are confirming whether it has worked for everyone.
  • Time: May 21, 2024, 2:44 a.m.
    Status: Investigating
    Update: After our issues with Timely running slowly earlier today, we've noticed that a small number of users are still having problems accessing some parts of Timely. Hang tight, our tech team is working hard to identify what’s causing these errors and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.

Updates:

  • Time: May 21, 2024, 12:07 a.m.
    Status: Resolved
    Update: Timely has now been running smoothly for all customers for at least the last 30 minutes and we are confident the problem has been resolved. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. We know it’s frustrating when Timely is slow to load, and we’re sorry for any disruption we may have caused. Thanks for your patience!
  • Time: May 20, 2024, 11:46 p.m.
    Status: Monitoring
    Update: Our tech team is working hard to diagnose and resolve this issue and have already made great progress in getting things running quickly again. We're monitoring closely to ensure it doesnt get worse again.
  • Time: May 20, 2024, 11:37 p.m.
    Status: Investigating
    Update: As of 10.45 (NZ Time), Timely is taking longer than usual to load today for most customers - our apologies, we know this isn’t ideal! Hang tight, our tech team is working hard to identify what’s causing this slowness and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly. Otherwise, we’ll keep you updated on our progress here in 10 minutes as we believe it is already starting to improve.

Updates:

  • Time: May 21, 2024, 12:07 a.m.
    Status: Resolved
    Update: Timely has now been running smoothly for all customers for at least the last 30 minutes and we are confident the problem has been resolved. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. We know it’s frustrating when Timely is slow to load, and we’re sorry for any disruption we may have caused. Thanks for your patience!
  • Time: May 20, 2024, 11:46 p.m.
    Status: Monitoring
    Update: Our tech team is working hard to diagnose and resolve this issue and have already made great progress in getting things running quickly again. We're monitoring closely to ensure it doesnt get worse again.
  • Time: May 20, 2024, 11:37 p.m.
    Status: Investigating
    Update: As of 10.45 (NZ Time), Timely is taking longer than usual to load today for most customers - our apologies, we know this isn’t ideal! Hang tight, our tech team is working hard to identify what’s causing this slowness and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly. Otherwise, we’ll keep you updated on our progress here in 10 minutes as we believe it is already starting to improve.

Updates:

  • Time: March 7, 2024, 4:24 a.m.
    Status: Resolved
    Update: SMS is now sending normally and all messages that were delayed have been sent.
  • Time: March 7, 2024, 3:15 a.m.
    Status: Monitoring
    Update: A fix has been implemented, and we're continuing to monitor the service as SMS successfully send
  • Time: March 7, 2024, 2:50 a.m.
    Status: Identified
    Update: We have identified the problem and have made significant progress towards resolving the issue, with our total queue of SMS messages now starting to shrink. We will update again in 15 mins.
  • Time: March 7, 2024, 1:54 a.m.
    Status: Investigating
    Update: We are curently investigating an issue affecting the sending of SMS messages and aware that there may be delays. We're actively working on fixing this up as quickly as possible

Updates:

  • Time: March 7, 2024, 4:24 a.m.
    Status: Resolved
    Update: SMS is now sending normally and all messages that were delayed have been sent.
  • Time: March 7, 2024, 3:15 a.m.
    Status: Monitoring
    Update: A fix has been implemented, and we're continuing to monitor the service as SMS successfully send
  • Time: March 7, 2024, 2:50 a.m.
    Status: Identified
    Update: We have identified the problem and have made significant progress towards resolving the issue, with our total queue of SMS messages now starting to shrink. We will update again in 15 mins.
  • Time: March 7, 2024, 1:54 a.m.
    Status: Investigating
    Update: We are curently investigating an issue affecting the sending of SMS messages and aware that there may be delays. We're actively working on fixing this up as quickly as possible

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Frequently Asked Questions - Timely Limited

Is there a Timely Limited outage?
The current status of Timely Limited is: Systems Active
Where can I find the official status page of Timely Limited?
The official status page for Timely Limited is here
How can I get notified if Timely Limited is down or experiencing an outage?
To get notified of any status changes to Timely Limited, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Timely Limited every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Timely Limited do?
Connect with a diverse community of 50,000+ users using Timely to efficiently manage, secure, and expand their businesses.