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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 5 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: Jan. 26, 2024, 5:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 26, 2024, 4:22 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 25, 2024, 10:15 p.m.
    Status: Investigating
    Update: The team is continuing to investigate intermittent slow page load times within the Todyl Management Portal. Once more information is available, we will provide an update.
  • Time: Jan. 25, 2024, 8:56 p.m.
    Status: Investigating
    Update: The team is continuing to investigate this issue. No other modules are impacted. An update will be posted within an hour if one is not available sooner.
  • Time: Jan. 25, 2024, 7:57 p.m.
    Status: Investigating
    Update: We are currently investigating sporadic slow page load times within the Todyl Management Portal. An update will be posted within an hour if one is not available sooner.

Updates:

  • Time: Jan. 18, 2024, 6:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 18, 2024, 6:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 18, 2024, 5:55 p.m.
    Status: Identified
    Update: The issue has been identified and the team is working on the appropriate fix. An update will be posted in an hour if one is not available sooner.
  • Time: Jan. 18, 2024, 4:49 p.m.
    Status: Investigating
    Update: We are currently investigating sporadic slow page load times within the Todyl Management Portal. An update will be posted within an hour if one is not available sooner.

Updates:

  • Time: Jan. 11, 2024, 2:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 11, 2024, 2:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: Jan. 11, 2024, 2:35 p.m.
    Status: Identified
    Update: Our team has found that this is isolated to Todyl Identity and is implementing a fix that will be in place shortly.
  • Time: Jan. 11, 2024, 2:17 p.m.
    Status: Investigating
    Update: A subset of users are experiencing an error when trying to authenticate through the SGN Agent. Our platform team is investigating the issue and should have an update within 30 minutes.

Updates:

  • Time: Dec. 21, 2023, 12:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 20, 2023, 11:59 p.m.
    Status: Monitoring
    Update: Todyl's Networking team is diverting traffic around the problematic transit provider (Tata Communications). We are continuing to monitor the situation, however, connections to the various destinations should be resolved at this time.
  • Time: Dec. 20, 2023, 11:02 p.m.
    Status: Identified
    Update: The team has identified upstream packet loss to a subset of destinations. We are currently working with the appropriate upstream provider to resolve these issues. We expect this to be resolved shortly, and will provide an update in 1 hour if one is not available sooner.

Updates:

  • Time: Dec. 15, 2023, 11:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2023, 10:34 a.m.
    Status: Monitoring
    Update: The mitigations have been removed and the team is continuing to monitor the issue.
  • Time: Dec. 15, 2023, 10:18 a.m.
    Status: Identified
    Update: Todyl's SRE is continuing to look into this issue. Mitigations have been added to allow connections at a throttled rate.
  • Time: Dec. 15, 2023, 9:43 a.m.
    Status: Monitoring
    Update: Todyl's SRE Team is currently investigating delays in connections in various regions. An update will be posted in 30 minutes if one is not available sooner.
  • Time: Dec. 15, 2023, 7:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 15, 2023, 7:21 a.m.
    Status: Investigating
    Update: Todyl's SRE Team is currently investigating delays in connections in various regions. An update will be posted in 30 minutes if one is not available sooner.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.

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