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Is there an Totango outage?

Totango status: Systems Active

Last checked: 10 minutes ago

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Totango outages and incidents

Outage and incident data over the last 30 days for Totango.

There have been 5 outages or incidents for Totango in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Totango

Outlogger tracks the status of these components for Xero:

Assets Active
Campaigns Active
Data Collection Gateway Active
Data Processing Pipelines Active
Email to Touchpoints Active
Marketing Website Active
Mobile Application Active
Salesforce Connector Active
Tasks and SuccessPlays Active
Totango Web Application Active
Component Status
Assets Active
Campaigns Active
Data Collection Gateway Active
Data Processing Pipelines Active
Email to Touchpoints Active
Marketing Website Active
Mobile Application Active
Salesforce Connector Active
Tasks and SuccessPlays Active
Totango Web Application Active

Latest Totango outages and incidents.

View the latest incidents for Totango and check for official updates:

Updates:

  • Time: April 16, 2024, 11:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 15, 2024, 9:51 p.m.
    Status: Monitoring
    Update: A fix was identified and the team is monitoring results.
  • Time: April 15, 2024, 3:45 p.m.
    Status: Investigating
    Update: We have identified issues related to Account assignment misalignment and are actively investigating.

Updates:

  • Time: April 10, 2024, 1:28 p.m.
    Status: Resolved
    Update: On March 30, the US Cyber Defense Agency echoed a new critical backdoor vulnerability in a linux common package (XZ-utils library). CVE-2024-3094. What could be the affect? Under certain conditions, this backdoor could allow a malicious actor to break authentication, allowing the attacker to gain access to the affected system What did Totango do since the announcement? Totango scanned all our Linux instances, in order to check whether we are vulnerable and take the recommended actions to minimize the risk Current status After completing the scanning and take the relevant actions - all Totango systems are secured and not vulnerable.
  • Time: April 10, 2024, 1:28 p.m.
    Status: Resolved
    Update: On March 30, the US Cyber Defense Agency echoed a new critical backdoor vulnerability in a linux common package (XZ-utils library). CVE-2024-3094. What could be the affect? Under certain conditions, this backdoor could allow a malicious actor to break authentication, allowing the attacker to gain access to the affected system What did Totango do since the announcement? Totango scanned all our Linux instances, in order to check whether we are vulnerable and take the recommended actions to minimize the risk Current status After completing the scanning and take the relevant actions - all Totango systems are secured and not vulnerable.

Updates:

  • Time: March 22, 2024, 8:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2024, 6:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 22, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 22, 2024, 8:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2024, 6:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 22, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 20, 2024, 7:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 19, 2024, 12:10 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any delays in the user integration jobs which are known to be impacting some customers.
  • Time: March 18, 2024, 6:01 p.m.
    Status: Monitoring
    Update: Issues with Account Integrations are being monitored and a fix is in place. We are continuing to monitor for any delays in the user updates which are known to be impacting some customers.
  • Time: March 18, 2024, 3:57 p.m.
    Status: Monitoring
    Update: The issue with the account integration job has been resolved. A fix has been implemented for user integration jobs we are monitoring the results.
  • Time: March 18, 2024, 3:09 p.m.
    Status: Identified
    Update: The issue with the account integration job has been resolved. We are currently investigating an issue with user integration jobs. We will provide additional information as soon as possible.
  • Time: March 18, 2024, 1:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 18, 2024, 12:03 p.m.
    Status: Investigating
    Update: We are currently investigating the issue. The issue only occurs with the account integration job. We will provide additional information as soon as possible.
  • Time: March 18, 2024, 9:46 a.m.
    Status: Investigating
    Update: We are investigating an issue in the data pipelines, integration jobs appear to be stuck. The issue only occurs with the account integration job. We will provide additional information as soon as possible.

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Frequently Asked Questions - Totango

Is there a Totango outage?
The current status of Totango is: Systems Active
Where can I find the official status page of Totango?
The official status page for Totango is here
How can I get notified if Totango is down or experiencing an outage?
To get notified of any status changes to Totango, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Totango every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Totango do?
Totango is a Customer Success Software that assists in managing SaaS customer journeys to retain and grow customers. Free trial available.

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