Trackunit outages and incidents
Outage and incident data over the last 30 days for Trackunit.
There have been 13 outages or incidents for Trackunit in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trackunit
Outlogger tracks the status of these components for Xero:
Trackunit Security Advisories
| Component | Status |
|---|---|
| GSM Service Provider | Active |
| Manager Classic | Active |
| Onei3 | Performance Issues |
| SCOM View | Active |
| Streaming API | Performance Issues |
| Trackunit API | Active |
| Trackunit Community | Active |
| Trackunit Go | Active |
| Trackunit Help Center | Active |
| Trackunit Manager | Active |
| Trackunit On | Active |
| Trackunit Raw | Active |
| Trackunit Verify | Active |
| Trackunit Website | Active |
| Trackunit Security Advisories | Active |
| Trackunit Security Advisories | Active |
Latest Trackunit outages and incidents.
View the latest incidents for Trackunit and check for official updates:
ONE i3 M-Series Data Delay
Description: We've identified the delays to be with our M series data pipeline and is effecting ~20% of those devices. We continue to work to resolve the underlying issue.
Status: Investigating
Impact: Minor | Started At: Nov. 22, 2024, 3:52 p.m.
Updates:
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Time: Nov. 22, 2024, 5:54 p.m.Status: InvestigatingUpdate: We've identified the delays to be with our M series data pipeline and is effecting ~20% of those devices. We continue to work to resolve the underlying issue.
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Time: Nov. 22, 2024, 3:52 p.m.Status: InvestigatingUpdate: We are experiencing some delays in our data streams for the M series devices and are currently working on resolving the issue.
Data delay in Trackunit Manager and Trackunit Go
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Nov. 22, 2024, 11:12 a.m.
Updates:
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Time: Nov. 22, 2024, 11:40 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 22, 2024, 11:27 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Nov. 22, 2024, 11:12 a.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Reports based on Sites are experiencing issues
Description: The error has been corrected and the system is back to normal operation.
Status: Resolved
Impact: Minor | Started At: Nov. 22, 2024, 9:45 a.m.
Updates:
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Time: Nov. 22, 2024, 10:02 a.m.Status: ResolvedUpdate: The error has been corrected and the system is back to normal operation.
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Time: Nov. 22, 2024, 9:45 a.m.Status: IdentifiedUpdate: This is affecting reports that are currently being generated that are using sites. We have identified the issue and a working on a solution.
Trackunit Manager partially down
Description: The fix has been implemented and we are seeing the Fleet List feature working again on manager.
Status: Resolved
Impact: Major | Started At: Nov. 21, 2024, 6:19 p.m.
Updates:
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Time: Nov. 21, 2024, 7:09 p.m.Status: ResolvedUpdate: The fix has been implemented and we are seeing the Fleet List feature working again on manager.
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Time: Nov. 21, 2024, 6:32 p.m.Status: IdentifiedUpdate: We have identified the root cause and are preparing a fix. We will follow up shortly
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Time: Nov. 21, 2024, 6:19 p.m.Status: InvestigatingUpdate: We are currently seeing issues in Trackunit Manager and the Fleet List is unavailable
Data delays for Trackunit assets
Description: All systems are now caught up.
Status: Resolved
Impact: Major | Started At: Nov. 21, 2024, 3:55 a.m.
Updates:
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Time: Nov. 21, 2024, 5:39 a.m.Status: ResolvedUpdate: All systems are now caught up.
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Time: Nov. 21, 2024, 5:15 a.m.Status: MonitoringUpdate: All services have caught back up with the exception Classic. We will update again once we see the complete catchup.
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Time: Nov. 21, 2024, 4:50 a.m.Status: MonitoringUpdate: A fix has been applied and we are observing the system catching up. A follow up will come once there.
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Time: Nov. 21, 2024, 4:07 a.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Nov. 21, 2024, 3:55 a.m.Status: InvestigatingUpdate: Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On.
