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Is there an Trainual outage?

Trainual status: Systems Active

Last checked: 2 minutes ago

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Trainual outages and incidents

Outage and incident data over the last 30 days for Trainual.

There have been 0 outages or incidents for Trainual in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trainual

Outlogger tracks the status of these components for Xero:

Customer Service Chat Widget Active
Web Application Active
AWS s3-us-east-2 Active
AWS s3-us-standard Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Cloudflare Recursive DNS Active
Cloudflare DNS Root Servers Active
Cloudflare DNS Updates Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid SMTP Active
Stripe API Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active
Component Status
Customer Service Chat Widget Active
Web Application Active
Active
AWS s3-us-east-2 Active
AWS s3-us-standard Active
AWS s3-us-west-1 Active
AWS s3-us-west-2 Active
Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Cloudflare Recursive DNS Active
Cloudflare DNS Root Servers Active
Cloudflare DNS Updates Active
Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid SMTP Active
Active
Stripe API Active
Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active

Latest Trainual outages and incidents.

View the latest incidents for Trainual and check for official updates:

Updates:

  • Time: Nov. 29, 2023, 5:36 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2023, 8:53 p.m.
    Status: Investigating
    Update: Processing time of background jobs is elevated. This could result in service delays for completion score updates, invites, etc.

Updates:

  • Time: Aug. 16, 2023, 1:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 8:10 p.m.
    Status: Investigating
    Update: We are investigating a performance with our hosting provider.

Updates:

  • Time: June 15, 2023, 9:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2023, 7:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 15, 2023, 6:34 p.m.
    Status: Investigating
    Update: We are investigating an issue with PDF generation. This is currently affecting completion certificates, e-signatures and PDF export emails.

Updates:

  • Time: March 16, 2023, midnight
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2023, 11:53 p.m.
    Status: Investigating
    Update: The issue is no longer impacting our systems. We are working on improvements to our release process to avoid future incidents.
  • Time: March 15, 2023, 11:19 p.m.
    Status: Investigating
    Update: We are currently investigating a deployment issue causing some pages not to load fully for some users. As a temporary fix, please clear your browser's cache while we work on a more permanent fix.

Updates:

  • Time: Jan. 20, 2023, 1:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 19, 2023, 9:21 p.m.
    Status: Identified
    Update: We are currently investigating a performance issue in our caching system causing some pages not to load fully for some users. As a temporary fix, please clear your browser's cache while we work on a more permanent fix.

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Frequently Asked Questions - Trainual

Is there a Trainual outage?
The current status of Trainual is: Systems Active
Where can I find the official status page of Trainual?
The official status page for Trainual is here
How can I get notified if Trainual is down or experiencing an outage?
To get notified of any status changes to Trainual, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trainual every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Trainual do?
A comprehensive employee training and knowledge management platform that excels in onboarding, SOPs, process documentation, and learning management.

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