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Is there an Tray.ai outage?

Tray.ai status: Systems Active

Last checked: 8 minutes ago

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Tray.ai outages and incidents

Outage and incident data over the last 30 days for Tray.ai.

There have been 0 outages or incidents for Tray.ai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tray.ai

Outlogger tracks the status of these components for Xero:

Documentation Active
Workflow Execution Active
Connectors API Active
Triggers API Active
CSV Editor Active
Other Active
Embedded API Active
Embedded App Active
Contentful Assets CDN Active
Intercom Message Delivery Active
Intercom Web Messenger Active
Single Sign-On Active
Stripe JS Active
Workflow Builder API Active
Workflow Builder App Active
Workflow Builder Logs Active
Component Status
Documentation Active
Workflow Execution Active
Active
Connectors API Active
Triggers API Active
Active
CSV Editor Active
Other Active
Active
Embedded API Active
Embedded App Active
Active
Contentful Assets CDN Active
Intercom Message Delivery Active
Intercom Web Messenger Active
Single Sign-On Active
Stripe JS Active
Active
Workflow Builder API Active
Workflow Builder App Active
Workflow Builder Logs Active

Latest Tray.ai outages and incidents.

View the latest incidents for Tray.ai and check for official updates:

Updates:

  • Time: Sept. 10, 2024, 1:09 p.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
  • Time: Sept. 10, 2024, 1:04 p.m.
    Status: Monitoring
    Update: Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
  • Time: Sept. 10, 2024, 11:48 a.m.
    Status: Investigating
    Update: Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
  • Time: Sept. 10, 2024, 11:28 a.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in new workflow trigger executions. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at support@tray.ai

Updates:

  • Time: Aug. 23, 2024, 7:14 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all our systems are operational. During this incident, short delays in workflow triggers were experienced from 6pm UTC to 6:54pm UTC in the US region. Thank you for your understanding and cooperation during this brief disruption. We appreciate your continued support as we strive to maintain the highest standards of service. If you have any questions or concerns, please feel free to reach out to support@tray.io.
  • Time: Aug. 23, 2024, 7:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue which is causing delays in workflow triggers specifically.
  • Time: Aug. 23, 2024, 6:35 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in workflow executions. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at support@tray.io.

Updates:

  • Time: Aug. 5, 2024, 2:14 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
  • Time: Aug. 5, 2024, 2:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 5, 2024, 1:46 p.m.
    Status: Identified
    Update: The issue has been identified and we are currently working on a fix to resolve this issue. We are very sorry for any inconvenience this incident may cause.
  • Time: Aug. 5, 2024, 12:39 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing unexpected behaviours with CSV editor connector across all our regions. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Updates:

  • Time: July 12, 2024, 4:22 p.m.
    Status: Resolved
    Update: We experienced a brief period of service degradation with the Tray application between 16:03 and 16:11 (BST) in all regions. During this time, users may have encountered general slowness across various features, including but not limited to running or building workflows, and calling the Connectivity, Trigger, Authentication, and Embedded APIs. The problem has been resolved, and the service is now operating normally. We apologise for any inconvenience this incident may have caused. Your satisfaction is important to us, and we appreciate your understanding and patience. If you have any questions or concerns, please contact our support team at support@tray.io.

Updates:

  • Time: July 12, 2024, 8:32 a.m.
    Status: Resolved
    Update: Our engineers have identified and resolved an issue which affected Tray executions, resulting in degraded performance from 08:34 to 09:00 BST across the APAC, EU, and US regions. During this period, some workflow executions may have encountered errors. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.

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Frequently Asked Questions - Tray.ai

Is there a Tray.ai outage?
The current status of Tray.ai is: Systems Active
Where can I find the official status page of Tray.ai?
The official status page for Tray.ai is here
How can I get notified if Tray.ai is down or experiencing an outage?
To get notified of any status changes to Tray.ai, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tray.ai every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tray.ai do?
Tray.io offers simplified API integrations through Connector Builder, Authentication, and Projects features. Learn more at Tray.io.