Company Logo

Is there an Turtl outage?

Turtl status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for Turtl and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Turtl outages and incidents

Outage and incident data over the last 30 days for Turtl.

There have been 0 outages or incidents for Turtl in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Turtl

Outlogger tracks the status of these components for Xero:

Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active
Component Status
Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active

Latest Turtl outages and incidents.

View the latest incidents for Turtl and check for official updates:

Updates:

  • Time: Sept. 15, 2021, 9 a.m.
    Status: Resolved
    Update: We are fully operational, thank you for your patience on this 🐢
  • Time: Sept. 14, 2021, 9:37 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring performance. If you need any support, feel free to get in contact with the team who are more than happy to assist.
  • Time: Sept. 13, 2021, 11:18 a.m.
    Status: Investigating
    Update: We are investigating some potential issues that may occur due to the latest Chrome update, version 93.0.4577.63 If you are experiencing any problems in the Editor, please get in contact with the support team via the live chat or email [email protected] Sorry for any inconvenience this may have caused!

Updates:

  • Time: June 8, 2021, 12:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. Customers could continue to experience a period of increased origin load and lower Cache Hit Ratio (CHR).
  • Time: June 8, 2021, 11:01 a.m.
    Status: Monitoring
    Update: Our 3rd party provider, Fastly, has resolved the issue, which affected many major services across the globe. Customers may experience increased origin load as global services return. All services seem to be operational, but we are still waiting for confirmation from Fastly that all has been resolved and continuing to monitor to make sure. We're grateful for your patience while we resolved this issue and sorry for any frustration it caused.
  • Time: June 8, 2021, 10:15 a.m.
    Status: Identified
    Update: We have identified the issue is caused by Fastly (3rd party provider) outage and are continuing to investigate it.
  • Time: June 8, 2021, 10:13 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 8, 2021, 10:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:06 a.m.
    Status: Investigating
    Update: "Turtl is experiencing a service fault which is affecting all users from being able to access Turtl docs due to a 3rd party provider (Fastly). This is affecting other major services such as Twitter, Reddit, Financial Times, Gov.uk etc. We're investigating this issue as an absolute priority and will keep you posted on our progress and resolution. If you've experienced any loss of work, please let us know. We're deeply sorry for the disruption, and will be conducting a thorough review once it is resolved to prevent this from happening again."

Updates:

  • Time: June 8, 2021, 12:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. Customers could continue to experience a period of increased origin load and lower Cache Hit Ratio (CHR).
  • Time: June 8, 2021, 11:01 a.m.
    Status: Monitoring
    Update: Our 3rd party provider, Fastly, has resolved the issue, which affected many major services across the globe. Customers may experience increased origin load as global services return. All services seem to be operational, but we are still waiting for confirmation from Fastly that all has been resolved and continuing to monitor to make sure. We're grateful for your patience while we resolved this issue and sorry for any frustration it caused.
  • Time: June 8, 2021, 10:15 a.m.
    Status: Identified
    Update: We have identified the issue is caused by Fastly (3rd party provider) outage and are continuing to investigate it.
  • Time: June 8, 2021, 10:13 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 8, 2021, 10:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 8, 2021, 10:06 a.m.
    Status: Investigating
    Update: "Turtl is experiencing a service fault which is affecting all users from being able to access Turtl docs due to a 3rd party provider (Fastly). This is affecting other major services such as Twitter, Reddit, Financial Times, Gov.uk etc. We're investigating this issue as an absolute priority and will keep you posted on our progress and resolution. If you've experienced any loss of work, please let us know. We're deeply sorry for the disruption, and will be conducting a thorough review once it is resolved to prevent this from happening again."

Updates:

  • Time: April 29, 2021, 10:55 a.m.
    Status: Resolved
    Update: File uploading is back up and running. All services are fully operational but we are continuing to monitor to make sure. We're grateful for your patience while we resolved this issue and sorry for any frustration it caused.
  • Time: April 29, 2021, 10:55 a.m.
    Status: Resolved
    Update: File uploading is back up and running. All services are fully operational but we are continuing to monitor to make sure. We're grateful for your patience while we resolved this issue and sorry for any frustration it caused.
  • Time: April 29, 2021, 10:12 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 29, 2021, 10:12 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 29, 2021, 10:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and the editor is operational however image uploading is still not available currently.
  • Time: April 29, 2021, 10:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and the editor is operational however image uploading is still not available currently.
  • Time: April 29, 2021, 9:56 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 29, 2021, 9:55 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2021, 9:55 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2021, 9:52 a.m.
    Status: Investigating
    Update: Turtl is experiencing an outage which is affecting certain users from being able to access the editor due to a third party vendor having problems. We're investigating this issue as an absolute priority and will keep you posted on our progress and resolution. We're grateful for your patience while we resolve this issue and sorry for any frustration it may cause. We're looking into why this happened so we can prevent similar events in the future.
  • Time: April 29, 2021, 9:52 a.m.
    Status: Investigating
    Update: Turtl is experiencing an outage which is affecting certain users from being able to access the editor due to a third party vendor having problems. We're investigating this issue as an absolute priority and will keep you posted on our progress and resolution. We're grateful for your patience while we resolve this issue and sorry for any frustration it may cause. We're looking into why this happened so we can prevent similar events in the future.

Updates:

  • Time: April 21, 2021, 4:32 p.m.
    Status: Resolved
    Update: This incident is resolved and access is restored for all users. We are investigating the cause to make sure this won't occur again.
  • Time: April 21, 2021, 4:02 p.m.
    Status: Identified
    Update: Our engineers quickly identified the origins of the disruption and we are currently working on restoring access for all tenants.
  • Time: April 21, 2021, 3:43 p.m.
    Status: Investigating
    Update: Turtl is experiencing an outage which is affecting access to the platform. We're investigating this issue as an absolute priority and will keep you posted on our progress and resolution. If you've experienced any loss of work, please let us know. We're deeply sorry for the disruption, and will be conducting a thorough review once it is resolved to prevent this from happening again.

Check the status of similar companies and alternatives to Turtl

Qualtrics
Qualtrics

Systems Active

Talkdesk
Talkdesk

Systems Active

Braze
Braze

Systems Active

Pendo
Pendo

Systems Active

Demandbase

Systems Active

Branch

Systems Active

Movable Ink
Movable Ink

Systems Active

Enable
Enable

Systems Active

ClickFunnels Classic
ClickFunnels Classic

Systems Active

Kajabi
Kajabi

Systems Active

Chili Piper
Chili Piper

Systems Active

iAdvize (HA)
iAdvize (HA)

Systems Active

Frequently Asked Questions - Turtl

Is there a Turtl outage?
The current status of Turtl is: Systems Active
Where can I find the official status page of Turtl?
The official status page for Turtl is here
How can I get notified if Turtl is down or experiencing an outage?
To get notified of any status changes to Turtl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Turtl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free