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Is there an Ultimate AI outage?

Ultimate AI status: Systems Active

Last checked: 4 minutes ago

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Ultimate AI outages and incidents

Outage and incident data over the last 30 days for Ultimate AI.

There have been 3 outages or incidents for Ultimate AI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ultimate AI

Outlogger tracks the status of these components for Xero:

Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active
Component Status
Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active

Latest Ultimate AI outages and incidents.

View the latest incidents for Ultimate AI and check for official updates:

Updates:

  • Time: June 25, 2024, 9:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 25, 2024, 9 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 25, 2024, 8:32 a.m.
    Status: Identified
    Update: Our external analytics provider is experiencing issues and our conducting an investigation on their end

Updates:

  • Time: June 21, 2024, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 20, 2024, 10:20 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 20, 2024, 9:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 20, 2024, 9:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 12, 2024, 12:36 p.m.
    Status: Resolved
    Update: We detected an issue with our sunshine automation due to an unusual workload. We have resolved the incident and sunshine automation should have returned to normal operations.

Updates:

  • Time: June 4, 2024, 4:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 4:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented by the LiveChat team and they're monitoring the results.
  • Time: June 4, 2024, 4 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented by the LiveChat team.
  • Time: June 4, 2024, 3:21 p.m.
    Status: Investigating
    Update: Updating the Chat integrations - LiveChat.com CRM Integration component status to "Partial outage".
  • Time: June 4, 2024, 3:21 p.m.
    Status: Investigating
    Update: LiveChat reported a partial outage in their application and they're currently investigating it. More info in their status page: https://status.livechat.com/

Updates:

  • Time: May 28, 2024, 10:39 a.m.
    Status: Resolved
    Update: We have identified the issue to be in our automatic test suite, no customers were affected.
  • Time: May 28, 2024, 9:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 28, 2024, 9:46 a.m.
    Status: Investigating
    Update: We have noticed our implementation for LiveChat.com CRM has not been receiving visitor messages.

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Frequently Asked Questions - Ultimate AI

Is there a Ultimate AI outage?
The current status of Ultimate AI is: Systems Active
Where can I find the official status page of Ultimate AI?
The official status page for Ultimate AI is here
How can I get notified if Ultimate AI is down or experiencing an outage?
To get notified of any status changes to Ultimate AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ultimate AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ultimate AI do?
Efficiently manage customer service with AI-powered automation platform for conversational and generative support.