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Is there an Userlike outage?

Userlike status: Systems Active

Last checked: a minute ago

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Userlike outages and incidents

Outage and incident data over the last 30 days for Userlike.

There have been 2 outages or incidents for Userlike in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Userlike

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Blog Active
Dashboard Active
Documentation Active
Login Active
Message Center Active
Website Active
Facebook Active
Instagram Active
SMS Active
Telegram Active
Threema Active
Website Messenger Active
WhatsApp Active
AI Automation Hub Active
DeepL Active
Inbound Email Active
Component Status
Analytics Active
API Active
Blog Active
Dashboard Active
Documentation Active
Login Active
Message Center Active
Website Active
Active
Facebook Active
Instagram Active
SMS Active
Telegram Active
Threema Active
Website Messenger Active
WhatsApp Active
Active
AI Automation Hub Active
DeepL Active
Inbound Email Active

Latest Userlike outages and incidents.

View the latest incidents for Userlike and check for official updates:

Updates:

  • Time: Sept. 30, 2024, 3:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 2:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 30, 2024, 2:05 p.m.
    Status: Identified
    Update: Due to issues with our service provider 360dialog, certain WhatsApp operation may currently fail: - editing or submitting media templates - Cloud API profile photo upload

Updates:

  • Time: Sept. 27, 2024, 3:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2024, 7:23 p.m.
    Status: Monitoring
    Update: According to 360 dialog, the majority of functionality has been restored to normal. However, the below actions are still affected and we are working to restore full functionality - Cloud API profile photo upload - Template message creation with header_handle and/or header_url
  • Time: Sept. 25, 2024, 3:38 p.m.
    Status: Identified
    Update: Due to issues with our service provider 360dialog, certain WhatsApp operation may currently fail: - editing or submitting templates - migrations - onboarding - flows Messaging is not affected. Please see https://status.360dialog.com/cm1hvl1q1001f8zfjnvbqdhbl

Updates:

  • Time: Sept. 15, 2024, 5:13 p.m.
    Status: Resolved
    Update: The issue is resolved. 360dialog will provide an RCA here in due course when we complete a review of the incident with Meta.
  • Time: Sept. 13, 2024, 11:41 a.m.
    Status: Identified
    Update: We have released a fix for receiving media messages. 360dialog is working on a fix for editing or submitting templates.
  • Time: Sept. 13, 2024, 10:10 a.m.
    Status: Investigating
    Update: We are investigating issues with receiving media messages. Editing or submitting templates produces errors due to issues at our service provider 360dialog, see https://status.360dialog.com/cm0zn13pz000ylf3d5c4fvcyc

Updates:

  • Time: June 14, 2024, 9:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2024, 9:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 14, 2024, 8:39 p.m.
    Status: Identified
    Update: We are currently experiencing issues with processing existing WhatsApp templates and campaigns.

Updates:

  • Time: May 17, 2024, 10:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2024, 8:34 a.m.
    Status: Identified
    Update: We are continuing to work on this problem, and have a potential mitigation to restore most functionality being tested.
  • Time: May 17, 2024, 7:52 a.m.
    Status: Investigating
    Update: We are currently experiencing some issues with the WhatsApp Integration. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

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Frequently Asked Questions - Userlike

Is there a Userlike outage?
The current status of Userlike is: Systems Active
Where can I find the official status page of Userlike?
The official status page for Userlike is here
How can I get notified if Userlike is down or experiencing an outage?
To get notified of any status changes to Userlike, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Userlike every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Userlike do?
This service enables website owners to initiate conversations and maintain communication through messaging apps such as WhatsApp. It also includes website chat and chatbots, all compliant with GDPR regulations.