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Is there an UserVoice outage?

UserVoice status: Systems Active

Last checked: a minute ago

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UserVoice outages and incidents

Outage and incident data over the last 30 days for UserVoice.

There have been 0 outages or incidents for UserVoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UserVoice

Outlogger tracks the status of these components for Xero:

Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active
Component Status
Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active

Latest UserVoice outages and incidents.

View the latest incidents for UserVoice and check for official updates:

Updates:

  • Time: Oct. 16, 2020, 11:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 16, 2020, 11:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 16, 2020, 11:15 p.m.
    Status: Identified
    Update: We are experiencing an outage in a key component of our infrastructure. Will update you shortly

Updates:

  • Time: Oct. 16, 2020, 11:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 16, 2020, 11:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 16, 2020, 11:15 p.m.
    Status: Identified
    Update: We are experiencing an outage in a key component of our infrastructure. Will update you shortly

Updates:

  • Time: Sept. 30, 2020, 4:46 p.m.
    Status: Resolved
    Update: We have verified root cause of the incident and are implementing some testing changes to ensure such an incident does not reoccur.
  • Time: Sept. 30, 2020, 2:20 p.m.
    Status: Monitoring
    Update: We are currently investigating an issue that has caused some customers with their Language set to a Non-English variant to have difficulties getting the Admin Console to fully load. We have identified the code-change that initiated this issue, and have reverted it while we continue to investigate the root cause.

Updates:

  • Time: July 18, 2020, 1:12 a.m.
    Status: Resolved
    Update: Cloudflare believes a bad router announcement caused massive backend failures on their system. This caused DNS to fail for multiple regions (explicitly North America). The issue has been fully resolved and tested.
  • Time: July 17, 2020, 9:47 p.m.
    Status: Monitoring
    Update: CloudFlare appears to have restored service, resolving our downstream issues.
  • Time: July 17, 2020, 9:37 p.m.
    Status: Identified
    Update: Our DNS and DDoS provider, CloudFlare is having a significant issue right now that is impacting our site availability. We are working with them to try and mitigate/resolve the issue.

Updates:

  • Time: July 18, 2020, 1:12 a.m.
    Status: Resolved
    Update: Cloudflare believes a bad router announcement caused massive backend failures on their system. This caused DNS to fail for multiple regions (explicitly North America). The issue has been fully resolved and tested.
  • Time: July 17, 2020, 9:47 p.m.
    Status: Monitoring
    Update: CloudFlare appears to have restored service, resolving our downstream issues.
  • Time: July 17, 2020, 9:37 p.m.
    Status: Identified
    Update: Our DNS and DDoS provider, CloudFlare is having a significant issue right now that is impacting our site availability. We are working with them to try and mitigate/resolve the issue.

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Frequently Asked Questions - UserVoice

Is there a UserVoice outage?
The current status of UserVoice is: Systems Active
Where can I find the official status page of UserVoice?
The official status page for UserVoice is here
How can I get notified if UserVoice is down or experiencing an outage?
To get notified of any status changes to UserVoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UserVoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UserVoice do?
This software captures and centralizes customer feedback, allowing businesses to prioritize features and innovate efficiently. It also offers customizable roadmaps for product feedback management.

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