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Is there an UserVoice outage?

UserVoice status: Systems Active

Last checked: a minute ago

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UserVoice outages and incidents

Outage and incident data over the last 30 days for UserVoice.

There have been 0 outages or incidents for UserVoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UserVoice

Outlogger tracks the status of these components for Xero:

Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active
Component Status
Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active

Latest UserVoice outages and incidents.

View the latest incidents for UserVoice and check for official updates:

Updates:

  • Time: April 24, 2020, 12:37 a.m.
    Status: Resolved
    Update: We've resolved this issue. Thanks for your patience, and please write into [email protected] if you have any questions.
  • Time: April 23, 2020, 8:55 p.m.
    Status: Monitoring
    Update: The issue should be resolved, but we are monitoring for any lingering problems.
  • Time: April 23, 2020, 8:45 p.m.
    Status: Identified
    Update: Errors would be present in both our admin console and API for the last 30 minutes. We have found the cause of the issue and are working on a fix. Thanks for your patience and we will keep you updated on our progress in further status updates.

Updates:

  • Time: April 24, 2020, 12:37 a.m.
    Status: Resolved
    Update: We've resolved this issue. Thanks for your patience, and please write into [email protected] if you have any questions.
  • Time: April 23, 2020, 8:55 p.m.
    Status: Monitoring
    Update: The issue should be resolved, but we are monitoring for any lingering problems.
  • Time: April 23, 2020, 8:45 p.m.
    Status: Identified
    Update: Errors would be present in both our admin console and API for the last 30 minutes. We have found the cause of the issue and are working on a fix. Thanks for your patience and we will keep you updated on our progress in further status updates.

Updates:

  • Time: March 29, 2020, 4:57 p.m.
    Status: Resolved
    Update: UserVoice experienced slowness and unavailability for users attempting to access the UserVoice Site/Portal. API/Ticketing/Emails where unaffected.
  • Time: March 29, 2020, 4:57 p.m.
    Status: Resolved
    Update: UserVoice experienced slowness and unavailability for users attempting to access the UserVoice Site/Portal. API/Ticketing/Emails where unaffected.

Updates:

  • Time: Jan. 6, 2020, 10:18 p.m.
    Status: Resolved
    Update: We have resolved the issue. Please reach out to [email protected] if you notice any issues or questions.
  • Time: Jan. 6, 2020, 7:41 p.m.
    Status: Monitoring
    Update: We've fixed performance issues and are monitoring the application.
  • Time: Jan. 6, 2020, 7:33 p.m.
    Status: Investigating
    Update: We are currently investigating a database problem that is preventing suggestions and users from loading in the admin console. Thanks for your patience while we investigate the issue.

Updates:

  • Time: Jan. 6, 2020, 10:18 p.m.
    Status: Resolved
    Update: We have resolved the issue. Please reach out to [email protected] if you notice any issues or questions.
  • Time: Jan. 6, 2020, 7:41 p.m.
    Status: Monitoring
    Update: We've fixed performance issues and are monitoring the application.
  • Time: Jan. 6, 2020, 7:33 p.m.
    Status: Investigating
    Update: We are currently investigating a database problem that is preventing suggestions and users from loading in the admin console. Thanks for your patience while we investigate the issue.

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Frequently Asked Questions - UserVoice

Is there a UserVoice outage?
The current status of UserVoice is: Systems Active
Where can I find the official status page of UserVoice?
The official status page for UserVoice is here
How can I get notified if UserVoice is down or experiencing an outage?
To get notified of any status changes to UserVoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UserVoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UserVoice do?
This software captures and centralizes customer feedback, allowing businesses to prioritize features and innovate efficiently. It also offers customizable roadmaps for product feedback management.

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