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Is there an ValuTrac Software outage?

ValuTrac Software status: Systems Active

Last checked: a minute ago

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ValuTrac Software outages and incidents

Outage and incident data over the last 30 days for ValuTrac Software.

There have been 0 outages or incidents for ValuTrac Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ValuTrac Software

Outlogger tracks the status of these components for Xero:

API VT Connect Active
Mobile App - ValuTracOne Active
Network Infrastructure Active
ValuTrac Support Site Active
Vendor Directory Active
Abrigo Active
Appraisal Vision Active
Byte Software Active
Connexions Active
CoreLogic - Appraisal Scope Active
CoreLogic - FNC Appraisalport Active
CoreLogic - Mercury Network Active
Encompass Active
HouseCanary Active
Meridian Link - Consumer (Loans PQ) Active
Meridian Link - Mortgage (Lending QB) Active
Reggora Active
SendGrid (Email) Active
Uniform Collateral Data Portal - UCDP Service Active
Component Status
API VT Connect Active
Mobile App - ValuTracOne Active
Network Infrastructure Active
ValuTrac Support Site Active
Vendor Directory Active
Active
Abrigo Active
Appraisal Vision Active
Byte Software Active
Connexions Active
CoreLogic - Appraisal Scope Active
CoreLogic - FNC Appraisalport Active
CoreLogic - Mercury Network Active
Encompass Active
HouseCanary Active
Meridian Link - Consumer (Loans PQ) Active
Meridian Link - Mortgage (Lending QB) Active
Reggora Active
SendGrid (Email) Active
Uniform Collateral Data Portal - UCDP Service Active

Latest ValuTrac Software outages and incidents.

View the latest incidents for ValuTrac Software and check for official updates:

Updates:

  • Time: June 6, 2023, 3:31 p.m.
    Status: Postmortem
    Update: **Date of Incident:** June 2, 2023 **Incident Description:** The ValuTrac Software network infrastructure experienced a partial outage rendering the production service unavailable. **Identification:** At approximately 6:00 am CST the ValuTrac service became unavailable as a result of the Windows Failover Cluster service. The Windows Failover Cluster service failed to automatically restart and bring the SQL Database Cluster into a healthy state on multiple nodes despite numerous attempts. After multiple attempts to restart, the SQL Database Cluster would not manually return to a healthy state. **Mitigation:** The ValuTrac network team determined the quickest path to recovery was to provision a new production database server, thereby recovering the production service and data at the point in time for which the Failover Cluster service failed to automatically restart and bring the SQL Database Cluster into a healthy state. **Solutions & Prevention:** The ValuTrac network team has rebuilt the SQL Database Cluster to be more resilient and will be updating the production environment during the scheduled maintenance window from Friday, June 16th, 10:00 PM CST to Sunday, June 18th, 1:00 PM CST.
  • Time: June 2, 2023, 7:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2023, 5:30 p.m.
    Status: Monitoring
    Update: The network issue has been resolved and we are continuing to monitor. Your ValuTrac site should be fully operational, including any third-party integrations. We apologize for the disruption to your business this morning. The cause and details of this mornings outage will be posted after we complete our technical postmortem.
  • Time: June 2, 2023, 4:10 p.m.
    Status: Identified
    Update: We are currently in the final stages of validation to bring the service back online. The service should be available shortly and we will notify you when fully restored. We apologize for this inconvenience this morning and holding you up today!
  • Time: June 2, 2023, 2:57 p.m.
    Status: Identified
    Update: We are continuing to work urgently to resolve the identified network issue. We will provide an additional update shortly.
  • Time: June 2, 2023, 2:19 p.m.
    Status: Identified
    Update: Customers are continuing to see network issues, resulting in ValuTrac sites being unreachable. We have identified the issue and are working urgently to resolve. We do not currently have a time frame for resolution. Please know our teams are working hard to get everything up and running, and we will update you in 30-minutes with the latest information. We're really sorry to be holding you up today!
  • Time: June 2, 2023, 1:04 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 2, 2023, 12:34 p.m.
    Status: Identified
    Update: ValuTrac is currently experiencing a partial network outage, the issue has been identified and the network team is working to resolve as quickly as possible. We will provide an update shortly and we apologize for the inconvenience.

Updates:

  • Time: Nov. 9, 2022, 9:28 p.m.
    Status: Resolved
    Update: Thank you for your patience. The Production issue has been resolved with the UCDP integration and we are back to normal operation.
  • Time: Nov. 9, 2022, 2:16 p.m.
    Status: Monitoring
    Update: The UCDP is currently experiencing submission issues, they are aware of the issue and are working to resolve. We will closely monitor and provide an update as soon as we have one from the UCDP.

Updates:

  • Time: Sept. 30, 2020, 1:58 p.m.
    Status: Resolved
    Update: The network outage, error and degraded network performance from 11:55 AM to 12:25 PM on 9/29/20 has been resolved. The network is fully operational.
  • Time: Sept. 29, 2020, 5:29 p.m.
    Status: Monitoring
    Update: The service has been restored and our engineers are currently monitoring the network.
  • Time: Sept. 29, 2020, 5:22 p.m.
    Status: Identified
    Update: We have identified a network issue, our engineers are working to restore service. We will post an update shortly. We apologize for the inconvenience.

Updates:

  • Time: July 17, 2020, 9:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 17, 2020, 9:53 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 17, 2020, 9:34 p.m.
    Status: Identified
    Update: Currently we are experiencing Network issues as a result of Cloudflare having an outage. We are monitoring the situation and will notify you with any updates shortly.

Updates:

  • Time: March 6, 2020, 9:24 p.m.
    Status: Resolved
    Update: We have been monitoring this incident since yesterday and the issue has been resolved. We will provide a detailed update once our engineers provide us with a detailed report.
  • Time: March 5, 2020, 9:47 p.m.
    Status: Monitoring
    Update: The network connectivity issue has been resolved and we are continuing to monitor.
  • Time: March 5, 2020, 9:39 p.m.
    Status: Investigating
    Update: We are continuing to monitor, our data centers engineering team is actively working to resolve the connectivity issue.
  • Time: March 5, 2020, 9:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 5, 2020, 9:04 p.m.
    Status: Investigating
    Update: We are currently experiencing network connectivity issues and are investigating. You may be experiencing limited or no connection to your ValuTrac site.

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Frequently Asked Questions - ValuTrac Software

Is there a ValuTrac Software outage?
The current status of ValuTrac Software is: Systems Active
Where can I find the official status page of ValuTrac Software?
The official status page for ValuTrac Software is here
How can I get notified if ValuTrac Software is down or experiencing an outage?
To get notified of any status changes to ValuTrac Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ValuTrac Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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