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Is there an Vetstoria outage?

Vetstoria status: Systems Active

Last checked: 10 minutes ago

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Vetstoria outages and incidents

Outage and incident data over the last 30 days for Vetstoria.

There have been 1 outages or incidents for Vetstoria in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vetstoria

Outlogger tracks the status of these components for Xero:

AP Server Active
Demo Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Performance Issues
AP Server Active
DEMO Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Active
Animana (Idexx) Active
Ascend (Covetrus) Active
AssistoVet (Covetrus) Active
AVIMark - SyncVet Active
AVIMark - VetData Active
Bourgelat Active
Cornerstone (Idexx) Active
eVetPractice (Covetrus) Active
ezyVet (Idexx) Active
Fuga Active
Merlin Active
Neo (Idexx) - AU Active
Neo (Idexx) - US Active
OpenVPMS Active
ProVetCloud Active
Rhapsody Active
Robovet (Covetrus) Active
Vetera Active
VetIT Active
VetNet - Tang Active
Vetocom Active
VetOne Active
VetScope Active
Vetspire Active
Vetter Active
Vision Active
Component Status
AP Server Active
Demo Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Performance Issues
Active
AP Server Active
DEMO Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Active
Active
Animana (Idexx) Active
Ascend (Covetrus) Active
AssistoVet (Covetrus) Active
AVIMark - SyncVet Active
AVIMark - VetData Active
Bourgelat Active
Cornerstone (Idexx) Active
eVetPractice (Covetrus) Active
ezyVet (Idexx) Active
Fuga Active
Merlin Active
Neo (Idexx) - AU Active
Neo (Idexx) - US Active
OpenVPMS Active
ProVetCloud Active
Rhapsody Active
Robovet (Covetrus) Active
Vetera Active
VetIT Active
VetNet - Tang Active
Vetocom Active
VetOne Active
VetScope Active
Vetspire Active
Vetter Active
Vision Active

Latest Vetstoria outages and incidents.

View the latest incidents for Vetstoria and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 1:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2024, 7:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 2, 2024, 7:23 a.m.
    Status: Investigating
    Update: The users are running into an error after entering the auth code, reloading the page will redirect the user to the server successfully. We are currently investigating this issue.

Updates:

  • Time: Aug. 2, 2024, 8:21 p.m.
    Status: Resolved
    Update: We are seeing that systems are now operating normally again.
  • Time: Aug. 2, 2024, 7:03 p.m.
    Status: Monitoring
    Update: We are now seeing that the backlog of emails has cleared, and service has returned to normal. We are continuing to monitor the server.
  • Time: Aug. 2, 2024, 6:13 p.m.
    Status: Investigating
    Update: Engineers have managed to restart email services on the server. We are starting to see email deliverability returning towards normal performance and the backlog of emails starting to clear. We are closely monitoring the situation to ensure the issue is fully resolved.
  • Time: Aug. 2, 2024, 5:50 p.m.
    Status: Investigating
    Update: We’re having some trouble with email deliverability on the US Server. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Updates:

  • Time: Aug. 1, 2024, 6:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2024, 4:29 p.m.
    Status: Monitoring
    Update: A fix has now been applied and we are monitoring.
  • Time: Aug. 1, 2024, 4:28 p.m.
    Status: Identified
    Update: We have identified the issue, and are currently applying a fix.
  • Time: Aug. 1, 2024, 3:21 p.m.
    Status: Investigating
    Update: We are currently seeing an issue with email delivery on our US server. Our teams are investigating.

Updates:

  • Time: July 30, 2024, 4:16 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 29, 2024, 3:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 29, 2024, 10:55 a.m.
    Status: Identified
    Update: The Robovet team have identified the root cause of the underlying issue, and a fix is being prepared to be deployed.

Updates:

  • Time: July 26, 2024, 1:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2024, 11:36 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 26, 2024, 11:14 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 26, 2024, 10:36 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2024, 6:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 25, 2024, 6:51 p.m.
    Status: Identified
    Update: A fix was introduced now to start clearing the backlog of emails that need to be sent out. More updates to follow.
  • Time: July 25, 2024, 6:39 p.m.
    Status: Identified
    Update: It was identified that when pet parents on the US server are booking appointments, they are facing delays in receiving their confirmation, cancellation and rescheduling emails. The same delays are also noticed in emails sent to our clinic users as well. Our development team has already identified the issue and they are working on a fix, we will provide an update here as soon as the fix is released.

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Frequently Asked Questions - Vetstoria

Is there a Vetstoria outage?
The current status of Vetstoria is: Systems Active
Where can I find the official status page of Vetstoria?
The official status page for Vetstoria is here
How can I get notified if Vetstoria is down or experiencing an outage?
To get notified of any status changes to Vetstoria, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Vetstoria every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here