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Is there an Vetstoria outage?

Vetstoria status: Minor Outage

Last checked: 2 minutes ago

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Vetstoria outages and incidents

Outage and incident data over the last 30 days for Vetstoria.

There have been 1 outages or incidents for Vetstoria in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vetstoria

Outlogger tracks the status of these components for Xero:

AP Server Active
Demo Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Performance Issues
AP Server Active
DEMO Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Active
Animana (Idexx) Active
Ascend (Covetrus) Active
AssistoVet (Covetrus) Active
AVIMark - SyncVet Active
AVIMark - VetData Active
Bourgelat Active
Cornerstone (Idexx) Active
eVetPractice (Covetrus) Active
ezyVet (Idexx) Active
Fuga Active
Merlin Active
Neo (Idexx) - AU Active
Neo (Idexx) - US Active
OpenVPMS Active
ProVetCloud Active
Rhapsody Major Outage
Robovet (Covetrus) Active
Vetera Active
VetIT Active
VetNet - Tang Active
Vetocom Active
VetOne Active
VetScope Active
Vetspire Active
Vetter Active
Vision Active
Component Status
AP Server Active
Demo Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Performance Issues
Active
AP Server Active
DEMO Server (Internal) Active
EU Server Active
FR Server Active
NVA Server Active
US Server Active
Major Outage
Animana (Idexx) Active
Ascend (Covetrus) Active
AssistoVet (Covetrus) Active
AVIMark - SyncVet Active
AVIMark - VetData Active
Bourgelat Active
Cornerstone (Idexx) Active
eVetPractice (Covetrus) Active
ezyVet (Idexx) Active
Fuga Active
Merlin Active
Neo (Idexx) - AU Active
Neo (Idexx) - US Active
OpenVPMS Active
ProVetCloud Active
Rhapsody Major Outage
Robovet (Covetrus) Active
Vetera Active
VetIT Active
VetNet - Tang Active
Vetocom Active
VetOne Active
VetScope Active
Vetspire Active
Vetter Active
Vision Active

Latest Vetstoria outages and incidents.

View the latest incidents for Vetstoria and check for official updates:

Updates:

  • Time: Jan. 20, 2024, 9:41 a.m.
    Status: Resolved
    Update: We’re back! FugaIMS] should be up and running. Thanks for bearing with us.
  • Time: Jan. 19, 2024, 10:13 a.m.
    Status: Identified
    Update: The Fuga team is actively investigating and working on a fix.
  • Time: Jan. 19, 2024, 10:13 a.m.
    Status: Identified
    Update: The Fuga team is actively investigating and working on a fix.
  • Time: Jan. 18, 2024, 10:11 a.m.
    Status: Identified
    Update: The Fuga team have identified the root cause of the underlying issue, and a fix is being prepared to be deployed.
  • Time: Jan. 18, 2024, 10:11 a.m.
    Status: Identified
    Update: The Fuga team have identified the root cause of the underlying issue, and a fix is being prepared to be deployed.

Updates:

  • Time: Oct. 5, 2023, 7:16 a.m.
    Status: Resolved
    Update: Affected clinic accounts are now successfully viewable. Thank you for bearing with us.
  • Time: Oct. 4, 2023, 7:46 a.m.
    Status: Monitoring
    Update: Our team has applied the fix across all regions, and we are seeing that affected clinic accounts are now viewable. We will continue to monitor at this time.
  • Time: Oct. 3, 2023, 11:32 a.m.
    Status: Identified
    Update: The fix has been tested, and we are planning to release it to production at the following times (UK hours): Asia Pacific clinics: 03rd Oct - (1.00 pm - 3.00 pm) Europe clinics: 04th Oct - (2.30 am - 5.00 am) America & Canada: 04th Oct - (07.00 am - 10.00 am) Thank you for your patience.
  • Time: Oct. 3, 2023, 8:42 a.m.
    Status: Identified
    Update: A fix has been identified, and it's currently being tested. Further updates will follow.
  • Time: Oct. 3, 2023, 5:57 a.m.
    Status: Identified
    Update: The development team has identified the root cause of the ongoing issue, and necessary remedies are being looked at to rectify the situation. Further updates to follow.
  • Time: Oct. 3, 2023, 5:54 a.m.
    Status: Investigating
    Update: We have reports from clinic users that they are unable to view their Vetstoria accounts. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Updates:

  • Time: Oct. 5, 2023, 7:16 a.m.
    Status: Resolved
    Update: Affected clinic accounts are now successfully viewable. Thank you for bearing with us.
  • Time: Oct. 4, 2023, 7:46 a.m.
    Status: Monitoring
    Update: Our team has applied the fix across all regions, and we are seeing that affected clinic accounts are now viewable. We will continue to monitor at this time.
  • Time: Oct. 3, 2023, 11:32 a.m.
    Status: Identified
    Update: The fix has been tested, and we are planning to release it to production at the following times (UK hours): Asia Pacific clinics: 03rd Oct - (1.00 pm - 3.00 pm) Europe clinics: 04th Oct - (2.30 am - 5.00 am) America & Canada: 04th Oct - (07.00 am - 10.00 am) Thank you for your patience.
  • Time: Oct. 3, 2023, 8:42 a.m.
    Status: Identified
    Update: A fix has been identified, and it's currently being tested. Further updates will follow.
  • Time: Oct. 3, 2023, 5:57 a.m.
    Status: Identified
    Update: The development team has identified the root cause of the ongoing issue, and necessary remedies are being looked at to rectify the situation. Further updates to follow.
  • Time: Oct. 3, 2023, 5:54 a.m.
    Status: Investigating
    Update: We have reports from clinic users that they are unable to view their Vetstoria accounts. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Updates:

  • Time: Aug. 30, 2023, 10:49 a.m.
    Status: Resolved
    Update: Emails are successfully being processed and dispatched in a timely manner. Thank you for bearing with us.
  • Time: Aug. 29, 2023, 6:02 p.m.
    Status: Monitoring
    Update: We are now seeing that all email processing and dispatch are operating within the expected time frames, and services are returning to normal. We will continue to monitor at this time.
  • Time: Aug. 29, 2023, 5:18 p.m.
    Status: Identified
    Update: The development team have identified the root cause of the ongoing issue, and necessary remedies are being taken to rectify the situation. In doing so, we are seeing an improved position in processing pet owner related emails (i.e. appointment confirmation, appointment rescheduling, and appointment cancellation), and they are sent out in a timely manner to pet owners. Further updates to follow.
  • Time: Aug. 29, 2023, 1:52 p.m.
    Status: Investigating
    Update: We are seeing a delay in processing booking activity emails related to both the pet owners and clinics. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Updates:

  • Time: Aug. 30, 2023, 10:49 a.m.
    Status: Resolved
    Update: Emails are successfully being processed and dispatched in a timely manner. Thank you for bearing with us.
  • Time: Aug. 29, 2023, 6:02 p.m.
    Status: Monitoring
    Update: We are now seeing that all email processing and dispatch are operating within the expected time frames, and services are returning to normal. We will continue to monitor at this time.
  • Time: Aug. 29, 2023, 5:18 p.m.
    Status: Identified
    Update: The development team have identified the root cause of the ongoing issue, and necessary remedies are being taken to rectify the situation. In doing so, we are seeing an improved position in processing pet owner related emails (i.e. appointment confirmation, appointment rescheduling, and appointment cancellation), and they are sent out in a timely manner to pet owners. Further updates to follow.
  • Time: Aug. 29, 2023, 1:52 p.m.
    Status: Investigating
    Update: We are seeing a delay in processing booking activity emails related to both the pet owners and clinics. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

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Frequently Asked Questions - Vetstoria

Is there a Vetstoria outage?
The current status of Vetstoria is: Minor Outage
Where can I find the official status page of Vetstoria?
The official status page for Vetstoria is here
How can I get notified if Vetstoria is down or experiencing an outage?
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