Is there an DaySmartvet outage?

DaySmartvet status: Systems Active

Last checked: a minute ago

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DaySmartvet outages and incidents

Outage and incident data over the last 30 days for DaySmartvet.

There have been 2 outages or incidents for DaySmartvet in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DaySmartvet

Outlogger tracks the status of these components for Xero:

Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active
Component Status
Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active

Latest DaySmartvet outages and incidents.

View the latest incidents for DaySmartvet and check for official updates:

Updates:

  • Time: March 12, 2021, 11:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 9, 2021, 4:27 a.m.
    Status: Investigating
    Update: We heard back from Antach and they're back online. Resolving this issue.
  • Time: March 8, 2021, 9:35 p.m.
    Status: Investigating
    Update: We have received multiple reports of the Antech integration not working. The issue presents as a Java error on lab record save. Additionally, there have been reports from clinics that they are unable to access the antechonline.com website either. We believe this to be an issue on the Antech side and we have escalated the issue to their technical team for review. Will update this ticket when we know more.

Updates:

  • Time: Feb. 11, 2021, 12:35 a.m.
    Status: Resolved
    Update: IDEXX has informed us that the issue has been resolved.
  • Time: Feb. 10, 2021, 8:07 p.m.
    Status: Investigating
    Update: IDEXX sent a message to their partners letting us know that they will be providing hourly updates related to this downtime. To be more clear about the issue: requisition forms cannot be printed due to a processing issue at IDEXX. We will provide updates as received from IDEXX.
  • Time: Feb. 10, 2021, 7:53 p.m.
    Status: Investigating
    Update: IDEXX has informed us that they are experiencing a global issue with their integrated labs. We will provide an update as soon as we hear more from IDEXX.

Updates:

  • Time: Jan. 26, 2021, 6:48 p.m.
    Status: Resolved
    Update: We have determined the cause of this issue and have reached out to affected clinics to resolve.
  • Time: Jan. 25, 2021, 7:02 p.m.
    Status: Investigating
    Update: Several clinics have reported that when a lab is created in Vetter and the "next" button is clicked, the screen that normally shows an IDEXX page is now showing blank or an error message. Results will still come back to Unassigned Labs, however they will not return to the patient record. We have escalated this to IDEXX and we're waiting to hear back regarding this issue.

Updates:

  • Time: Jan. 21, 2021, 7:37 p.m.
    Status: Resolved
    Update: Zoetis has notified us that the issue has been resolved.
  • Time: Jan. 21, 2021, 6:44 p.m.
    Status: Investigating
    Update: The Vetter Software integration with Zoetis is not fully functional. Zoetis is aware of the issue and they're working to get their bi-directional connection with Vetter back online.

Updates:

  • Time: Oct. 2, 2020, 6:24 p.m.
    Status: Resolved
    Update: Issue has been resolved.
  • Time: Oct. 2, 2020, 4:11 p.m.
    Status: Monitoring
    Update: We have upgraded our database server and the contention issues appear to be resolved. We are monitoring to ensure that this remains true.
  • Time: Oct. 2, 2020, 3:52 p.m.
    Status: Identified
    Update: We have identified the issue and we're working on a second fix now. Another update in 10min.
  • Time: Oct. 2, 2020, 3:05 p.m.
    Status: Identified
    Update: We are experiencing application slowness as a result of a database contention issue. We have identified the issue and we're working to get it resolved.

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Frequently Asked Questions - DaySmartvet

Is there a DaySmartvet outage?
The current status of DaySmartvet is: Systems Active
Where can I find the official status page of DaySmartvet?
The official status page for DaySmartvet is here
How can I get notified if DaySmartvet is down or experiencing an outage?
To get notified of any status changes to DaySmartvet, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DaySmartvet every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DaySmartvet do?
Cloud-based veterinary practice management software by DaySmart Vet that streamlines and grows your business.

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