Is there an DaySmartvet outage?

DaySmartvet status: Systems Active

Last checked: 3 minutes ago

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DaySmartvet outages and incidents

Outage and incident data over the last 30 days for DaySmartvet.

There have been 2 outages or incidents for DaySmartvet in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DaySmartvet

Outlogger tracks the status of these components for Xero:

Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active
Component Status
Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active

Latest DaySmartvet outages and incidents.

View the latest incidents for DaySmartvet and check for official updates:

Updates:

  • Time: Dec. 10, 2019, 8:04 p.m.
    Status: Resolved
    Update: Abaxis issues are now resolved.
  • Time: Dec. 10, 2019, 3:38 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 10, 2019, 3:38 p.m.
    Status: Investigating
    Update: Abaxis is reporting an outage affecting results transferring to Vetter Software that began around 5:54AM PST.

Updates:

  • Time: Dec. 2, 2019, 9:35 p.m.
    Status: Resolved
    Update: Servers have continued to perform normally post-update. Marking resolved.
  • Time: Dec. 2, 2019, 9:16 p.m.
    Status: Monitoring
    Update: Server performance is recovering and application performance has improved. We will continue to monitor performance to ensure the fix holds.
  • Time: Dec. 2, 2019, 8:59 p.m.
    Status: Investigating
    Update: We have an issue related to application server CPU usage. We are in the process of standing up more application servers to better distribute load while we dig into the root cause. Another update will be provided in 10min.

Updates:

  • Time: Nov. 19, 2019, 4:08 a.m.
    Status: Resolved
    Update: This issue was resolved earlier this afternoon.
  • Time: Nov. 19, 2019, 12:09 a.m.
    Status: Investigating
    Update: We appear to be experiencing an issue similar to what we saw earlier today, where performance has slowed as a result of increased database activity. We're checking into the cause of the issue and will provide an update shortly.

Updates:

  • Time: Nov. 18, 2019, 8:42 p.m.
    Status: Resolved
    Update: The slowness issue started at roughly 1150am and ended at at roughly 1220PM PST. Our initial research indicates that the issue was related to inventory ordering and a process that hanged. The issue has been resolved and we will be looking more into this issue tonight to ensure this does not happen again. Marking resolved.
  • Time: Nov. 18, 2019, 8:27 p.m.
    Status: Monitoring
    Update: The database has recovered and we're seeing response times returning to normal levels. We're researching the root cause and will continue to monitor performance.
  • Time: Nov. 18, 2019, 8:20 p.m.
    Status: Investigating
    Update: We are experiencing slowness in our application. We're checking into the root cause and will provide an update shortly.

Updates:

  • Time: Nov. 13, 2019, 7:06 p.m.
    Status: Resolved
    Update: We've received no update from Google, however the clinics we've been speaking with have reported that printing is online again. Marking this incident as resolved.
  • Time: Nov. 13, 2019, 6:01 p.m.
    Status: Investigating
    Update: Just had a report from a customer that the printing is now working. No update from google yet though. Will leave this issue in "Investigating" status for a bit longer.
  • Time: Nov. 13, 2019, 3:59 p.m.
    Status: Investigating
    Update: We have received a response to our help ticket submitted to Google: Message from Google: "We are experiencing an issue with Cloud Print beginning around 2.30 Symptoms: Users are unable to submit print jobs to existing printers Our engineering team continues to investigate the issue."
  • Time: Nov. 13, 2019, 3:48 p.m.
    Status: Investigating
    Update: Google is continuing to work on the issues with their cloud services. We are seeing a lot more tickets being created with Google from other companies also impacted by their service disruption, so we are hopeful this will focus resources on a speedier fix. Will provide another update when more information is available.
  • Time: Nov. 13, 2019, 3:18 p.m.
    Status: Investigating
    Update: We are seeing what appears to be Google Cloud Services having issues again this morning starting at around 5am PST. We are researching the issue now and will update this incident when we have more information.

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Frequently Asked Questions - DaySmartvet

Is there a DaySmartvet outage?
The current status of DaySmartvet is: Systems Active
Where can I find the official status page of DaySmartvet?
The official status page for DaySmartvet is here
How can I get notified if DaySmartvet is down or experiencing an outage?
To get notified of any status changes to DaySmartvet, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DaySmartvet every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DaySmartvet do?
Cloud-based veterinary practice management software by DaySmart Vet that streamlines and grows your business.

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