Is there an DaySmartvet outage?

DaySmartvet status: Systems Active

Last checked: a minute ago

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DaySmartvet outages and incidents

Outage and incident data over the last 30 days for DaySmartvet.

There have been 2 outages or incidents for DaySmartvet in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DaySmartvet

Outlogger tracks the status of these components for Xero:

Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active
Component Status
Antech Online Active
Asteris Keystone PACS Active
AWS ec2-us-west-2 Active
AWS elasticache-us-west-2 Active
AWS rds-us-west-2 Active
AWS route53 Active
AWS s3-us-west-2 Active
AWS ses-us-east-1 Active
CardConnect Active
IDEXX Active
MWI Active
Patterson eShelf Active
Quickbooks Integration Active
Twilio SMS REST API Active
VetterSoftware.com Active
Victor Medical Active
Zoetis Fuse / Vetsync Active

Latest DaySmartvet outages and incidents.

View the latest incidents for DaySmartvet and check for official updates:

Updates:

  • Time: Nov. 12, 2019, 1:21 a.m.
    Status: Resolved
    Update: Google cloud print is back online. We are continuing to monitor.
  • Time: Nov. 11, 2019, 11:15 p.m.
    Status: Investigating
    Update: Google Cloud is still experiencing issues. Will update again this evening - hopefully with better news.
  • Time: Nov. 11, 2019, 7:21 p.m.
    Status: Investigating
    Update: We have checked again and GCP is not responding even using direct calls to Google (imeaning bypassing Vetter completely). We will update this ticket later this afternoon.
  • Time: Nov. 11, 2019, 6:48 p.m.
    Status: Investigating
    Update: Google is reporting issues with many of its cloud services this morning. While cloud print is not called out specifically, our guess is the issue with cloud print not communicating (via Vetter or directly), has to do with a Google cloud service that GCP relies on for processing. This is a link to the Google cloud status page: https://status.cloud.google.com/. We will provide another update within an hour.
  • Time: Nov. 11, 2019, 6:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 11, 2019, 5:07 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Nov. 11, 2019, 5:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 11, 2019, 5 p.m.
    Status: Monitoring
    Update: Printing appears to be processing again now. We are researching the root cause of this issue and will update status again shortly.
  • Time: Nov. 11, 2019, 4:48 p.m.
    Status: Investigating
    Update: The select printer dialog is showing the waiting message and is not returning a list of printers. We are checking into the issue now.

Updates:

  • Time: Nov. 1, 2019, 6:40 p.m.
    Status: Resolved
    Update: This incident has been resolved. There was a conflict with our audit history database that caused slowness.
  • Time: Nov. 1, 2019, 5:59 p.m.
    Status: Investigating
    Update: We are currently investigating this issue and will provide an update shortly.

Updates:

  • Time: Sept. 26, 2019, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2019, 4:42 p.m.
    Status: Monitoring
    Update: The issue related to generating PDFs has been resolved. While times are still a bit longer for generation currently, this time is dropping as the system works through the current backlog of jobs. Performance should be back to normal (1-2sec generation of a paper file PDF) in the next 10min. Updating status as monitoring.
  • Time: Sept. 26, 2019, 4:22 p.m.
    Status: Identified
    Update: PDF attachments and labels are still taking a while to render. We are checking into the cause of this issue now.
  • Time: Sept. 26, 2019, 4:04 p.m.
    Status: Identified
    Update: The service causing the performance issue is being fixed. We should have this issue resolved in the next 10min.
  • Time: Sept. 26, 2019, 3:53 p.m.
    Status: Identified
    Update: We are experiencing application slowness as a result of a service that runs for processing records. We have identified the issue and should have this fixed shortly. Will provide an update at 9am PST.

Updates:

  • Time: Sept. 18, 2019, 4:49 p.m.
    Status: Resolved
    Update: Database slowness issue has been resolved. We found the issue to be the result of one of our newly deployed micro-services consuming more database resources than anticipated. We apologize for the inconvenience caused by the resulting degraded performance.
  • Time: Sept. 18, 2019, 4:06 p.m.
    Status: Monitoring
    Update: We've identified the issue and we're monitoring to ensure what was identified was the only problem. Will update again soon.
  • Time: Sept. 18, 2019, 3:03 p.m.
    Status: Investigating
    Update: We are seeing higher than normal transaction volume in our production database. We are researching the issue. Another update will be provided shortly.

Updates:

  • Time: Sept. 18, 2019, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2019, 8:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 18, 2019, 1:10 p.m.
    Status: Investigating
    Update: Multiple reports of the IDEXX integration not connecting and throwing errors when trying to submit labs. Checking with IDEXX regarding the issue.

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Frequently Asked Questions - DaySmartvet

Is there a DaySmartvet outage?
The current status of DaySmartvet is: Systems Active
Where can I find the official status page of DaySmartvet?
The official status page for DaySmartvet is here
How can I get notified if DaySmartvet is down or experiencing an outage?
To get notified of any status changes to DaySmartvet, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DaySmartvet every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DaySmartvet do?
Cloud-based veterinary practice management software by DaySmart Vet that streamlines and grows your business.

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