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Is there an VTS outage?

VTS status: Systems Active

Last checked: 2 minutes ago

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VTS outages and incidents

Outage and incident data over the last 30 days for VTS.

There have been 2 outages or incidents for VTS in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for VTS

Outlogger tracks the status of these components for Xero:

Activate Active
APIs Active
Business Analytics Active
Emails Active
Integrations Active
Lease Active
Market Active
Marketplace Active
Mobile Apps Active
Rise Active
SSO/Login Active
VTS Data Active
Component Status
Activate Active
APIs Active
Business Analytics Active
Emails Active
Integrations Active
Lease Active
Market Active
Marketplace Active
Mobile Apps Active
Rise Active
SSO/Login Active
VTS Data Active

Latest VTS outages and incidents.

View the latest incidents for VTS and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 8:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 5:53 p.m.
    Status: Investigating
    Update: The response team has implemented several remediation steps and is continuing to investigate and monitor application performance.
  • Time: Nov. 19, 2024, 2:53 p.m.
    Status: Investigating
    Update: The team is aware of degraded performance for Activate on web and mobile device. We are actively investigating this issue.

Updates:

  • Time: Nov. 12, 2024, 11:52 p.m.
    Status: Monitoring
    Update: We have deployed several fixes to mitigate the impact. We are continuing to monitor and work with Kastle to address the root cause of this issue.
  • Time: Nov. 12, 2024, 5:17 p.m.
    Status: Monitoring
    Update: We have made updates to some affected users for Kastle integrated properties. We are in communication with Kastle and continuing to investigate.
  • Time: Nov. 12, 2024, 4:23 p.m.
    Status: Investigating
    Update: We are investigating an issue with user logins affecting customers using a Kastle integration.

Updates:

  • Time: Oct. 21, 2024, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2024, 8:25 p.m.
    Status: Investigating
    Update: Activate is currently experiencing issues with the login flow. The team is investigating this issue and will provide updates when they become available.

Updates:

  • Time: Sept. 11, 2024, 6:12 p.m.
    Status: Resolved
    Update: Our engineers made a network change in order to reliably failover the application and make it more fault tolerant to solve for a different issue but we hit certain error thresholds which resulted in the app being unavailable from 1:12-1:25pm EST. The changes were reverted as soon as the request failures were noticed and the application was up and running thereafter. Affected application: Activate (activate.vts.com)

Updates:

  • Time: Sept. 3, 2024, 5:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2024, 4:01 p.m.
    Status: Investigating
    Update: app.vts.com is currently experiencing degraded performance. We are addressing the issue and will conduct a thorough investigation to identify and resolve the cause promptly.

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Frequently Asked Questions - VTS

Is there a VTS outage?
The current status of VTS is: Systems Active
Where can I find the official status page of VTS?
The official status page for VTS is here
How can I get notified if VTS is down or experiencing an outage?
To get notified of any status changes to VTS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of VTS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does VTS do?
VTS streamlines commercial real estate and lease management for landlords and brokers with a single CRM platform.

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