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Is there an Vyopta outage?

Vyopta status: Minor Outage

Last checked: 4 minutes ago

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Vyopta outages and incidents

Outage and incident data over the last 30 days for Vyopta.

There have been 1 outages or incidents for Vyopta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vyopta

Outlogger tracks the status of these components for Xero:

API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
CPM Analytics Minor Outage
CPM Monitoring Minor Outage
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Component Status
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Minor Outage
CPM Analytics Minor Outage
CPM Monitoring Minor Outage
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active

Latest Vyopta outages and incidents.

View the latest incidents for Vyopta and check for official updates:

Updates:

  • Time: May 30, 2024, 5:20 p.m.
    Status: Resolved
    Update: A hot-fix has been deployed to CPM Monitoring, and the Pause button in the time picker is now working again. If you continue to experience the issue, please log out of Vyopta, restart your browser, and then log back in. For further assistance, please reach out to Support using the URL below, and we will be happy to help. https://support.vyopta.com/hc/en-us/requests/new
  • Time: May 30, 2024, 3:49 p.m.
    Status: Investigating
    Update: We are receiving reports that the pause button in CPM Monitoring is not working. Our team is currently investigating the issue.

Updates:

  • Time: May 21, 2024, 11:57 p.m.
    Status: Resolved
    Update: The complete backlog has been processed and all endpoint creation/updates have been completed.
  • Time: May 21, 2024, 11:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented. We're currently monitoring the status of the endpoint creation and updates while it's processing the backlog.
  • Time: May 21, 2024, 8:30 p.m.
    Status: Identified
    Update: We're currently experiencing delays in automatic endpoint creation and updates. Our engineering team is aware of the issue and are currently working on resolving the delay.

Updates:

  • Time: April 19, 2024, 6 p.m.
    Status: Resolved
    Update: This incident has been resolved and we're no longer seeing delays in CDR data going to monitoring after our engineering team increased processing capacity for faster CDR consumption.
  • Time: April 18, 2024, 7:25 p.m.
    Status: Monitoring
    Update: Our engineering team has identified delay in CDR processing for Monitoring and has increased the processing capacity to allow faster consumption of CDR based data. We are currently monitoring the delay and will resolve this issue once no delay is seen.
  • Time: April 18, 2024, 7:05 p.m.
    Status: Investigating
    Update: A few customers are reporting delays in Call Detail Records, reaching our Monitoring Platform. We're currently investigating the issue.

Updates:

  • Time: March 20, 2024, 1:20 p.m.
    Status: Resolved
    Update: This incident has been resolved. The User Interface was deployed prior to the deployment of a backend service to support it adding new infrastructure.
  • Time: March 20, 2024, 11:29 a.m.
    Status: Investigating
    Update: We are aware of an issue preventing some customers from adding new infrastructure to their Vyopta configuration, and are investigating the cause. Systems already configured within the Vyopta platform are unaffected by this issue.

Updates:

  • Time: Feb. 26, 2024, 10:02 p.m.
    Status: Resolved
    Update: The issue that caused empty datasets for Space Insights customers has been resolved. It was due to an unexpected connectivity issue related to a recent feature release. The release was patched within 4 hours of the problem being reported and monitored over the weekend. For affected customers, we apologize for this inconvenience; please rest assured that no data was lost and room activity during that time will be reflected properly in the product. Thank you for your continued patience and support.
  • Time: Feb. 24, 2024, 12:18 a.m.
    Status: Monitoring
    Update: A patch has been applied in the last couple of hours, which addressed the issue. Will continue to monitor over the next couple of days, and provide an update on the results early next week.
  • Time: Feb. 23, 2024, 9:15 p.m.
    Status: Investigating
    Update: Customers are reporting empty datasets for bookings and workspaces in the Space Insights module. We are currently researching the issue

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Frequently Asked Questions - Vyopta

Is there a Vyopta outage?
The current status of Vyopta is: Minor Outage
Where can I find the official status page of Vyopta?
The official status page for Vyopta is here
How can I get notified if Vyopta is down or experiencing an outage?
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