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Is there an Vyopta outage?

Vyopta status: Systems Active

Last checked: 5 minutes ago

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Vyopta outages and incidents

Outage and incident data over the last 30 days for Vyopta.

There have been 1 outages or incidents for Vyopta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vyopta

Outlogger tracks the status of these components for Xero:

API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Component Status
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active

Latest Vyopta outages and incidents.

View the latest incidents for Vyopta and check for official updates:

Updates:

  • Time: Dec. 22, 2023, 5:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2023, 5:04 p.m.
    Status: Monitoring
    Update: The issues with Zoom quality with QSS has since been rectified and has returned to it's normal behavior. We will mark this incident as resolved.
  • Time: Dec. 21, 2023, 2:14 p.m.
    Status: Monitoring
    Update: At 12AM CST, we began receiving quality data for Zoom QSS customers. We will monitor this for the rest of the day and resolved by End of Day.
  • Time: Dec. 20, 2023, 11:23 p.m.
    Status: Identified
    Update: We have identified we are not receiving quality data. We will continue working on a resolution. Next update will be in the next 24 hours.
  • Time: Dec. 20, 2023, 6:59 p.m.
    Status: Investigating
    Update: We've received a report of no quality for Zoom meetings when on QSS. We're currently investigating the report of no quality.

Updates:

  • Time: Dec. 14, 2023, 9:20 a.m.
    Status: Resolved
    Update: This issue has been resolved - customers are no longer experiencing intermittent loss of access
  • Time: Dec. 13, 2023, 6:37 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 13, 2023, 4:03 p.m.
    Status: Monitoring
    Update: We have identified the cause and implemented a solution - the system is operating normally although we continue to monitor the status.
  • Time: Dec. 13, 2023, 3:39 p.m.
    Status: Identified
    Update: We have identified the cause of this issue and are rolling out a solution
  • Time: Dec. 13, 2023, 3:38 p.m.
    Status: Identified
    Update: We have identified the cause of this issue and are rolling out a solution
  • Time: Dec. 13, 2023, 3:07 p.m.
    Status: Investigating
    Update: Customers may experience intermittent issues when accessing Vyopta. This issue is currently under investigation

Updates:

  • Time: Nov. 27, 2023, 3:24 p.m.
    Status: Resolved
    Update: The Vyopta platform is working correctly and the remaining few customers who need to re-authenticate their Webex systems have been notified.
  • Time: Nov. 24, 2023, 4:37 p.m.
    Status: Monitoring
    Update: We have identified the cause of the issue, which lies with authentication of the Webex system with Cisco's authentication service. Vyopta has taken steps to correct this issue wherever possible but a small number of customers may still be experiencing collection issues. In the event that you are still experiencing collection issues with your Cisco Webex system, please re-authenticate the existing system as described here: https://support.vyopta.com/hc/en-us/articles/1500000349141-Cisco-Webex-Integration.
  • Time: Nov. 24, 2023, 3:42 p.m.
    Status: Investigating
    Update: Some customers may be experiencing problems with data collection from CISCO Webex systems. We are aware of the issue and it is under investigation.

Updates:

  • Time: Nov. 6, 2023, 4:10 p.m.
    Status: Resolved
    Update: Our engineering team have resolved this incident and the backlog of reports has been processed.
  • Time: Nov. 6, 2023, 2:52 p.m.
    Status: Monitoring
    Update: Our engineering team have identified the issue and have implemented a fix.
  • Time: Nov. 6, 2023, 2:23 p.m.
    Status: Investigating
    Update: Our engineering team is currently investigating this issue

Updates:

  • Time: Nov. 6, 2023, 2:41 p.m.
    Status: Resolved
    Update: The issues with Webex collection has since been rectified and has returned to it's normal behavior. We will mark this incident as resolved.
  • Time: Nov. 3, 2023, 2:58 p.m.
    Status: Monitoring
    Update: Our investigation today indicates the issue was resolved sometime yesterday by Webex. Analytics data should not have been affected. We will monitor this for the rest of the day and resolved by End of Day.
  • Time: Nov. 2, 2023, 7:32 p.m.
    Status: Identified
    Update: We have confirmed we are not receiving the necessary data back from Webex. We have contacted Webex Support to help us resolve the issue. We will provide another update tomorrow at the latest.
  • Time: Nov. 2, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Webex collection. Preliminary analysis indicates Webex is not providing meeting quality data to consume.

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Frequently Asked Questions - Vyopta

Is there a Vyopta outage?
The current status of Vyopta is: Systems Active
Where can I find the official status page of Vyopta?
The official status page for Vyopta is here
How can I get notified if Vyopta is down or experiencing an outage?
To get notified of any status changes to Vyopta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Vyopta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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