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Is there an Waterford Research Institute outage?

Waterford Research Institute status: Systems Active

Last checked: 35 seconds ago

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Waterford Research Institute outages and incidents

Outage and incident data over the last 30 days for Waterford Research Institute.

There have been 0 outages or incidents for Waterford Research Institute in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Waterford Research Institute

Outlogger tracks the status of these components for Xero:

Curriculet Active
Help Site Active
Reporting and Dashboards Active
Waterford Mobile Mentor Active
Web Site Active
Clever Data API Active
Clever Events API Active
Clever Instant Login Active
UPSTART Mail Server Active
upstart.waterford.org Active
Waterford Early Learning Manager Active
Waterford Early Learning Student Portal Active
mentor.waterford.org Active
my.waterford.org Active
teacher.waterford.org Active
Component Status
Curriculet Active
Help Site Active
Reporting and Dashboards Active
Waterford Mobile Mentor Active
Web Site Active
Active
Clever Data API Active
Clever Events API Active
Clever Instant Login Active
Active
UPSTART Mail Server Active
upstart.waterford.org Active
Active
Waterford Early Learning Manager Active
Waterford Early Learning Student Portal Active
Active
mentor.waterford.org Active
my.waterford.org Active
teacher.waterford.org Active

Latest Waterford Research Institute outages and incidents.

View the latest incidents for Waterford Research Institute and check for official updates:

Updates:

  • Time: Nov. 7, 2022, 5:57 p.m.
    Status: Resolved
    Update: The issue has been resolved, and mitigation steps have been completed.
  • Time: Nov. 7, 2022, 5:35 p.m.
    Status: Identified
    Update: Remediation is still in process, taking longer than initially estimated.
  • Time: Nov. 7, 2022, 4:31 p.m.
    Status: Identified
    Update: The source of the issue has been identified, remediation steps are currently in progress estimated time to completion is approx 60 mins.
  • Time: Nov. 7, 2022, 3:54 p.m.
    Status: Investigating
    Update: Currently, in teacher.waterford.org, users may experience issues loading the dashboard tab, staff and students tab, courses and goals, or reports tab when searching at the student level.

Updates:

  • Time: Dec. 8, 2021, 2:22 a.m.
    Status: Resolved
    Update: All applications are functioning normally.
  • Time: Dec. 7, 2021, 10:34 p.m.
    Status: Identified
    Update: Degraded performance is improving some residual slowness and erroring may still occur. Users should be able to Authenticate and use Waterford Reading Academy student, teacher, Waterford Mentor, and Upstart applications with minimal wait time. We will continue to monitor for optimal performance and outstanding issues.
  • Time: Dec. 7, 2021, 9:08 p.m.
    Status: Identified
    Update: We are continuing to work with our hosting partner to restore performance and services critical to the authentication and operation of Waterford Reading Academy student and teacher applications. Some applications have been restored and are now operational updates will continue until all have been fully restored. Ongoing work and the most up-to-date progress can also be found at https://status.aws.amazon.com/
  • Time: Dec. 7, 2021, 6:34 p.m.
    Status: Identified
    Update: Our hosting partner has identified root cause and is working toward a solution, more information about this incident and current status of our hosting partner check https://status.aws.amazon.com/.
  • Time: Dec. 7, 2021, 5:44 p.m.
    Status: Investigating
    Update: Our hosting partner is currently experiencing a service degradation affecting Waterford Reading Academy and Waterford Early Learning this has resulted in longer than usual page load times and 504 Gateway Timeout errors. We are working with our partner to address these issues and will provide additional updates as more information becomes available.

Updates:

  • Time: Oct. 6, 2021, 6:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2021, 4:04 p.m.
    Status: Investigating
    Update: Issue has been resolved.
  • Time: Oct. 6, 2021, 3:20 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 6, 2021, 3:05 p.m.
    Status: Investigating
    Update: Some students and teachers are experiencing 500 errors while attempting to authenticate we are currently investigating cause.

Updates:

  • Time: March 18, 2021, 9:40 p.m.
    Status: Resolved
    Update: The issue has been identified and resolved
  • Time: March 18, 2021, 8:42 p.m.
    Status: Investigating
    Update: We are aware of the issue and currently investigating root cause, this issue affects users directly logging into Waterford Early Learning manager and users attempting to open Waterford Early Learning manager from Waterford Reading Academy Teacher application.

Updates:

  • Time: Dec. 11, 2020, 7:09 p.m.
    Status: Resolved
    Update: For a brief period some students experienced error message "Unable to locate media" when attempting to launch sequenced curriculum in Waterford Reading Academy.

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Frequently Asked Questions - Waterford Research Institute

Is there a Waterford Research Institute outage?
The current status of Waterford Research Institute is: Systems Active
Where can I find the official status page of Waterford Research Institute?
The official status page for Waterford Research Institute is here
How can I get notified if Waterford Research Institute is down or experiencing an outage?
To get notified of any status changes to Waterford Research Institute, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Waterford Research Institute every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Waterford Research Institute do?
Waterford offers personalized reading, math, and science programs for young learners to ensure equitable access to high-quality early learning experiences.

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