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Is there an Waterford Research Institute outage?

Waterford Research Institute status: Systems Active

Last checked: 8 minutes ago

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Waterford Research Institute outages and incidents

Outage and incident data over the last 30 days for Waterford Research Institute.

There have been 0 outages or incidents for Waterford Research Institute in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Waterford Research Institute

Outlogger tracks the status of these components for Xero:

Curriculet Active
Help Site Active
Reporting and Dashboards Active
Waterford Mobile Mentor Active
Web Site Active
Clever Data API Active
Clever Events API Active
Clever Instant Login Active
UPSTART Mail Server Active
upstart.waterford.org Active
Waterford Early Learning Manager Active
Waterford Early Learning Student Portal Active
mentor.waterford.org Active
my.waterford.org Active
teacher.waterford.org Active
Component Status
Curriculet Active
Help Site Active
Reporting and Dashboards Active
Waterford Mobile Mentor Active
Web Site Active
Active
Clever Data API Active
Clever Events API Active
Clever Instant Login Active
Active
UPSTART Mail Server Active
upstart.waterford.org Active
Active
Waterford Early Learning Manager Active
Waterford Early Learning Student Portal Active
Active
mentor.waterford.org Active
my.waterford.org Active
teacher.waterford.org Active

Latest Waterford Research Institute outages and incidents.

View the latest incidents for Waterford Research Institute and check for official updates:

Updates:

  • Time: Nov. 25, 2020, 11:20 p.m.
    Status: Resolved
    Update: Partner has confirmed resolution of this issue Waterford Mentor products are now operational.
  • Time: Nov. 25, 2020, 10:16 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 25, 2020, 10:16 p.m.
    Status: Monitoring
    Update: Services are functioning again but may still be in a degraded state, continuing to monitor issue until our partner communicates full resolution
  • Time: Nov. 25, 2020, 4:42 p.m.
    Status: Investigating
    Update: Partner has been notified and is investigating underlying cause, currently awaiting response.
  • Time: Nov. 25, 2020, 4:42 p.m.
    Status: Investigating
    Update: Currently one of our partners utilized to deliver Waterford Mentor is experiencing elevated error rates affecting users ability to sign-in to the product.

Updates:

  • Time: Nov. 5, 2020, 2:32 p.m.
    Status: Resolved
    Update: Some students while attempting to launch reading or math from Waterford Reading Academy are redirected to Waterford Early Learning Manager login page.

Updates:

  • Time: Sept. 11, 2020, 3:32 p.m.
    Status: Postmortem
    Update: Root cause has been identified and addressed further mitigation steps are in progress.
  • Time: Sept. 11, 2020, 3:31 p.m.
    Status: Resolved
    Update: Some users experiencing 500 errors while attempting to login to my.waterford.org Some users experiencing 500 errors while attempting to login to teacher.waterford.org

Updates:

  • Time: Oct. 5, 2018, 3:21 p.m.
    Status: Resolved
    Update: Monitoring of performance indicators have proven that maintenance steps taken have been successful and issue is resolved.
  • Time: Oct. 3, 2018, 4:59 p.m.
    Status: Monitoring
    Update: We have identified the cause, and are currently monitoring key performance indicators.
  • Time: Oct. 2, 2018, 4:39 p.m.
    Status: Investigating
    Update: Waterford engineers are currently investigating this issue and will post updates soon.

Updates:

  • Time: April 18, 2018, 5:07 p.m.
    Status: Resolved
    Update: A database update completed late combined with some issues with Amazon's load balancers during a production update caused some services to fail. This has been resolved by redeploying the production and database updates. We apologize for any inconvenience this may have caused. The issue occurred between 11:00pm MDT through 7:00am MDT.

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Frequently Asked Questions - Waterford Research Institute

Is there a Waterford Research Institute outage?
The current status of Waterford Research Institute is: Systems Active
Where can I find the official status page of Waterford Research Institute?
The official status page for Waterford Research Institute is here
How can I get notified if Waterford Research Institute is down or experiencing an outage?
To get notified of any status changes to Waterford Research Institute, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Waterford Research Institute every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Waterford Research Institute do?
Waterford offers personalized reading, math, and science programs for young learners to ensure equitable access to high-quality early learning experiences.

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