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Is there an Wattsense outage?

Wattsense status: Systems Active

Last checked: 4 minutes ago

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Wattsense outages and incidents

Outage and incident data over the last 30 days for Wattsense.

There have been 1 outages or incidents for Wattsense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Wattsense

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Data Processing Active
Device - 4G connectivity Active
Cloud Data storage Active
Data Archives Active
MQTT (Cloud to Cloud) Active
Webhooks Active
Component Status
API Active
Console Active
Data Processing Active
Device - 4G connectivity Active
Active
Cloud Data storage Active
Data Archives Active
Active
MQTT (Cloud to Cloud) Active
Webhooks Active

Latest Wattsense outages and incidents.

View the latest incidents for Wattsense and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 9:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2024, 4:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 20, 2024, 3:46 p.m.
    Status: Identified
    Update: We have an ongoing problem involving a delay in sending values, events and alarms via datastreams. We have identified the problem and are working to resolve it.

Updates:

  • Time: June 18, 2024, 8:39 a.m.
    Status: Resolved
    Update: A deployment was scheduled for Monday evening at 8pm. The planned downtime was 30 minutes, but it lasted around 1.5 hours.

Updates:

  • Time: Nov. 22, 2023, 5:05 p.m.
    Status: Resolved
    Update: We were able to absorb the delayed messages. A more long term fix is being worked on to avoid this kind of issues in the future.
  • Time: Nov. 22, 2023, 4:29 p.m.
    Status: Identified
    Update: Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual. Sending commands to the devices is working, however commands will be marked as Timeout.

Updates:

  • Time: Nov. 9, 2023, 6:28 p.m.
    Status: Postmortem
    Update: Our latest version migrated the services that delivers property values to use reactive frameworks. During this migration, the validity check of the API signing message was by mistake altered. This made the query parameters mandatory for any request made to the API. In some cases, the need for query parameters is not needed, in particular as when one wants to get the latest value of a property. Sadly, we noticed that we didn’t have a specific test for this scenario, hence missing this critical issue.
  • Time: Nov. 9, 2023, 6:24 p.m.
    Status: Resolved
    Update: Due to a recent version deployment, any request to the properties values API that did not provide a query parameter (such as calls to get the latest value of a property) returned 401. The issue is now resolved.

Updates:

  • Time: Nov. 9, 2023, 12:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 10:18 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 9, 2023, 10 a.m.
    Status: Identified
    Update: We've got an ongoing issue where data is not processed. We've identified the issue and working on fixing it.

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Frequently Asked Questions - Wattsense

Is there a Wattsense outage?
The current status of Wattsense is: Systems Active
Where can I find the official status page of Wattsense?
The official status page for Wattsense is here
How can I get notified if Wattsense is down or experiencing an outage?
To get notified of any status changes to Wattsense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Wattsense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Wattsense do?
This service offers an easy way to manage energy, maintenance, and occupant comfort in buildings.

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