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Is there an Clari outage?

Clari status: Systems Active

Last checked: 39 seconds ago

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Clari outages and incidents

Outage and incident data over the last 30 days for Clari.

There have been 8 outages or incidents for Clari in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clari

Outlogger tracks the status of these components for Xero:

Align Active
Clari Copilot Active
Analyze Active
Capture Active
Dashboards Active
Forecast Active
Inspect - Accounts Active
Inspect - Opportunities Active
Mobile Active
Platform (General) Active
Revenue Database (RevDB) Active
Studio Active
Groove Dialer Active
Groove Extension Active
Groove webapp Active
Outlook Add-in Active
Component Status
Align Active
Clari Copilot Active
Active
Analyze Active
Capture Active
Dashboards Active
Forecast Active
Inspect - Accounts Active
Inspect - Opportunities Active
Mobile Active
Platform (General) Active
Revenue Database (RevDB) Active
Studio Active
Active
Groove Dialer Active
Groove Extension Active
Groove webapp Active
Outlook Add-in Active

Latest Clari outages and incidents.

View the latest incidents for Clari and check for official updates:

Updates:

  • Time: Dec. 7, 2024, 1:13 p.m.
    Status: Resolved
    Update: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
  • Time: Dec. 7, 2024, 12:52 p.m.
    Status: Monitoring
    Update: Our engineering teams have resolved the issue and we are monitoring the fix.
  • Time: Dec. 7, 2024, 11:59 a.m.
    Status: Investigating
    Update: Some customers may see degraded performance. We're currently investigating the issue, and will provide an update soon. Our engineering team is actively investigating.

Updates:

  • Time: Dec. 5, 2024, 9:24 p.m.
    Status: Resolved
    Update: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
  • Time: Dec. 5, 2024, 8:57 p.m.
    Status: Monitoring
    Update: Our engineering teams have implemented a fix. We are now working to remediate the remaining effects of the incident. The next status update will be when remediation efforts are complete or the state of this incident otherwise changes.
  • Time: Dec. 5, 2024, 8:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 5, 2024, 8:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 5, 2024, 8:35 p.m.
    Status: Investigating
    Update: Several customers have reported difficulty accessing the Opportunity Grid within Clari. Our Engineering team is actively investigating this issue.

Updates:

  • Time: Dec. 3, 2024, 2:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2024, 9:44 p.m.
    Status: Monitoring
    Update: Our engineering teams have resolved the issue and we are monitoring the fix.
  • Time: Dec. 2, 2024, 7 p.m.
    Status: Investigating
    Update: We are making progress in the investigation. Some customer are now fully restored, and we are working on restoring the data freshness on the remainder of the customers.
  • Time: Dec. 2, 2024, 6:51 p.m.
    Status: Investigating
    Update: We're currently investigating the issue, and will provide an update soon.
  • Time: Dec. 2, 2024, 5:30 p.m.
    Status: Investigating
    Update: We're currently investigating the issue, and will provide an update soon.

Updates:

  • Time: Nov. 27, 2024, 12:33 a.m.
    Status: Resolved
    Update: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
  • Time: Nov. 26, 2024, 9:56 p.m.
    Status: Identified
    Update: Our engineering teams have identified the issue and are implementing a fix. The next status update will be after the fix has been applied.
  • Time: Nov. 26, 2024, 8:48 p.m.
    Status: Investigating
    Update: Our engineering team is actively investigating a delay in Forecasting that may result in some customers seeing stale data.

Updates:

  • Time: Dec. 2, 2024, 10:50 a.m.
    Status: Postmortem
    Update: Starting on 2024-11-22 10:27 UTC a change was introduced to the Copilot Smart Summary service that resulted in the service being unable to process requests and generate summaries. This issue was fixed at 13:47 UTC and the backlog of pending transcripts was resolved by 16:26 UTC the same day.
  • Time: Nov. 22, 2024, 4:26 p.m.
    Status: Resolved
    Update: We have confirmed that all delayed summaries have been processed. A summary of the incident will be posted within the next three US business days.
  • Time: Nov. 22, 2024, 1:58 p.m.
    Status: Monitoring
    Update: The engineering team has identified and fixed a bug in smart summaries generation pipeline. We are currently monitoring the queue of unprocessed summaries and will provide an update when the issue is fully resolved

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Frequently Asked Questions - Clari

Is there a Clari outage?
The current status of Clari is: Systems Active
Where can I find the official status page of Clari?
The official status page for Clari is here
How can I get notified if Clari is down or experiencing an outage?
To get notified of any status changes to Clari, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clari every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clari do?
Wingman provides actionable conversation intelligence to help businesses win revenue critical moments. It records, transcribes, and analyzes calls, scales coaching, and helps close more deals.

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