Is there an Bizzabo outage?

Bizzabo status: Systems Active

Last checked: 7 minutes ago

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Bizzabo outages and incidents

Outage and incident data over the last 30 days for Bizzabo.

There have been 0 outages or incidents for Bizzabo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bizzabo

Outlogger tracks the status of these components for Xero:

Component Status

Latest Bizzabo outages and incidents.

View the latest incidents for Bizzabo and check for official updates:

Updates:

  • Time: May 3, 2022, 2:31 p.m.
    Status: Resolved
    Update: Thank you for your patience as we restored data to our Agenda, Insights, and Engagement Tools pages. All data has been restored and we are marking this issue as Resolved. Should you need any further assistance or have questions about this event, please reach out to Bizzabo Support.
  • Time: May 2, 2022, 1:19 p.m.
    Status: Identified
    Update: As we work on the final steps to bring all data collected between 27 April and 1 May into view within our Agenda, Insights, and Engagement Tools, all data collected from today onward will appear correctly within the Bizzabo site. We will provide another update once all data visibility has been restored. We apologize for the inconvenience this has caused. Should you need any assistance, or have additional questions, please reach out to Bizzabo Support!
  • Time: April 29, 2022, 2:46 p.m.
    Status: Identified
    Update: We are aware of, and addressing since the 27th of April, issues within the Agenda Analytics, Engagement Tools, and the Insights tab that are causing temporary delays in accessing data. Please be assured that your data hasn’t been lost. The issue is with the transmission of data to the tool that creates the display. Once connectivity of this tool is restored your data will populate. We apologize for the inconvenience and disruption to your reporting data. We will update you here once the service is restored.

Updates:

  • Time: April 26, 2022, 12:13 p.m.
    Status: Resolved
    Update: We appreciate your patience as we worked through this incident and apologize for the inconvenience it caused. We are marking this issue as resolved. Should you have any questions or need additional assistance, please reach out to Bizzabo Support. A formal Root Cause Analysis is being worked on and once ready, will be available via Bizzabo Support or your Customer Success Manager.
  • Time: April 24, 2022, 9:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 24, 2022, 9:05 p.m.
    Status: Monitoring
    Update: With the successful maintenance window complete, we are setting this status to "Monitoring" until the system processes the items that were generated during the maintenance window. This may take several hours and we will mark this Resolved once this is caught up.
  • Time: April 22, 2022, 12:35 a.m.
    Status: Identified
    Update: To fully address the latency issues we have been experiencing, we will need to implement a window for platform maintenance, beginning Saturday, 4/23, at 10 pm EST, until Sunday, 4/24, at 5 pm EST. During this time, the Bizzabo platform will be partially unavailable and both the dashboard and registration will not be functional. We apologize for any inconvenience this may cause. Should you need any assistance or information around this maintenance event, please reach out to Bizzabo Support.
  • Time: April 21, 2022, 2:17 p.m.
    Status: Identified
    Update: We continue to work with our engineering team to provide both a comprehensive timeline for resolution, as well as a clear outline of the expected impact on product functionality during that process. A formal letter will be emailed to all users, with an update posted here once it is ready. Your continued patience is greatly appreciated as we work to bring about both a full resolution and detailed communication around next steps.
  • Time: April 20, 2022, 10:07 p.m.
    Status: Identified
    Update: Our Engineering team has identified a path forward to resolve the latency issues. We are finalizing the details of the plan and will communicate them tomorrow morning. We apologize for the delay in sharing out the full plan, but we are working diligently to ensure that we resolve every possible iteration of this issue. Once we have finalized all details of the steps we will take, we will communicate them here by tomorrow morning (EST).
  • Time: April 20, 2022, 4:20 p.m.
    Status: Investigating
    Update: R&D continues to work on immediate improvements to the current dashboard latency, and are working on several options to bring about a full remedy to this incident. A detailed update will be posted by the end of the day.
  • Time: April 19, 2022, 9:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate latency impacting dashboards, registrations, and post-registration actions (specifically the receipt of confirmation emails). We will provide additional updates as they become available.
  • Time: April 19, 2022, 4:59 p.m.
    Status: Investigating
    Update: In order to mitigate the current latency issues, we’ve temporarily disabled a capability in your Event Experience OS. The report tiles on dashboards will be turned off, but those found under “Analytics” will not be affected. We will restore these services as quickly as possible. If you have any questions, please open a ticket with Bizzabo Support.
  • Time: April 19, 2022, 3:20 p.m.
    Status: Investigating
    Update: We are investigating reports of latency which is primarily impacting organizer dashboards. We will update on our progress as soon as possible.

Updates:

  • Time: April 15, 2022, 8:04 p.m.
    Status: Resolved
    Update: R&D continues to monitor the performance gains from changes made to the platform yesterday. Since those changes were made, we have not seen the recurrence of any data queueing which resulted in the latency issues experienced this week. Our monitoring of system performance is ongoing and we will mark this as resolved. We appreciate your patience as we’ve worked to remedy this incident. If there is anything we can do to address this issue or any other, please open a ticket with our support team.
  • Time: April 15, 2022, 1:14 p.m.
    Status: Monitoring
    Update: Our R&D team has worked through the night to address the latency issues experienced on our platform. They have been able to resolve the latency currently. We will keep this incident in a "Monitoring" state through today, and will provide an update by the close of business (EST) as to this being resolved. Thank you again for your patience.
  • Time: April 14, 2022, 2:33 p.m.
    Status: Monitoring
    Update: We appreciate your patience over the past 24 hours as we worked to identify the root cause and scope of changes needed to address the reported issues around latency and overall dashboard performance. We are pleased to announce that the root cause of the issue has been identified, latency has been reduced without any data loss, and we are implementing changes to eliminate this issue over the next few days. We will keep this incident in a "Monitoring" state until we have a full resolution.
  • Time: April 13, 2022, 8:50 p.m.
    Status: Investigating
    Update: We are continuing to investigate the delays in processing and accessing various areas of the platform. There is no loss of data, all registrations and confirmation emails will be processed once we have resolved this issue. We appreciate your patience, and will update again more information is available.
  • Time: April 13, 2022, 5:10 p.m.
    Status: Investigating
    Update: We are currently working to resolve an issue which is creating delays in processing registrations and accessing dashboards. We can confirm no data is being lost, but we are working quickly to remedy the delays we are seeing related to registrations showing up in the platform, confirmation emails being sent, and dashboards loading. We will update again as soon as we have more information to share.

Updates:

  • Time: March 1, 2022, 12:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 28, 2022, 10:13 p.m.
    Status: Monitoring
    Update: We have released a fix to address the increased latency and are now monitoring for additional issues. Thank you for your patience.
  • Time: Feb. 28, 2022, 7:52 p.m.
    Status: Investigating
    Update: Our team is still actively investigating the latency being observed in dashboards and working to mitigate the impacts to other areas of the product. We appreciate your patience as we continue to work towards resolution.
  • Time: Feb. 28, 2022, 7:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and working to decrease the latency observed in dashboards. We will continue to update every 30 minutes - thank you in advance for your patience.
  • Time: Feb. 28, 2022, 6:31 p.m.
    Status: Investigating
    Update: We are currently investigating issues around speed and performance in our dashboards. We will update again within 30 minutes.

Updates:

  • Time: Feb. 2, 2022, 7:40 p.m.
    Status: Resolved
    Update: We have concluded our monitoring period and can confirm ticket assignments and confirmation emails are processing as expected.
  • Time: Feb. 2, 2022, 6:01 p.m.
    Status: Monitoring
    Update: We're monitoring our systems after changes were made in order to address reports of delays in assigning tickets and sending confirmation emails. We are not seeing any system-wide issues currently, and will update when we've concluded our monitoring period.

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Frequently Asked Questions - Bizzabo

Is there a Bizzabo outage?
The current status of Bizzabo is: Systems Active
Where can I find the official status page of Bizzabo?
The official status page for Bizzabo is here
How can I get notified if Bizzabo is down or experiencing an outage?
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