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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 9 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Maintenance
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Nov. 6, 2024, 8:36 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers from accessing Practice Reporting in XeroHQ. This issue related to a network connectivity error which our team was able to implement a fix to resolve customer impact. We apologise for any inconvenience this has caused.
  • Time: Nov. 6, 2024, 7:38 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 7.38pm UTC
  • Time: Nov. 6, 2024, 7:07 p.m.
    Status: Investigating
    Update: We are aware customers are currently unable to access Practice Reporting in XeroHQ/MyXero. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7.05pm UTC

Updates:

  • Time: Nov. 5, 2024, 1:38 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting Australian customers trying to file submitted tax returns to the ATO in Xero Tax/Xero Practice Manager. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity.
  • Time: Nov. 5, 2024, 1:01 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 1:00am UTC
  • Time: Nov. 5, 2024, 12:44 a.m.
    Status: Identified
    Update: We are aware that AU customers are experiencing a delay with filing tax returns to ATO with Xero Tax/Xero Practice Manager. We have identified what is causing this issue and are working on a fix. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 12:44am UTC

Updates:

  • Time: Nov. 3, 2024, 9:05 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting NZ customers trying to file tax returns to the IRD in Xero, or Xero Practice Manager (XPM). We apologise for any inconvenience this has caused. This was following a fix on IRD's end.
  • Time: Nov. 3, 2024, 8:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented on IRD's end and we are currently monitoring the results. <b>Status Last Reviewed:</b> 8:30pm UTC
  • Time: Nov. 3, 2024, 7:45 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 3, 2024, 7:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 3, 2024, 7:02 p.m.
    Status: Investigating
    Update: We are aware NZ customers are currently unable to eFile NZ GST returns to the IRD. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7.00pm UTC

Updates:

  • Time: Nov. 1, 2024, 12:42 a.m.
    Status: Resolved
    Update: The ATO has resolved the issue impacting some AU customers with fully processing STP filings. Customers who file STP to the ATO will have them fully processed.
  • Time: Oct. 31, 2024, 4:49 a.m.
    Status: Monitoring
    Update: Due to a processing issue at the ATO, you may experience delays in the full processing of your STP filings. Xero is actively monitoring the situation and working closely with the ATO at this time to understand the steps they are taking to resolve this issue.

Updates:

  • Time: Oct. 31, 2024, 1:31 p.m.
    Status: Resolved
    Update: The issue preventing some customers from logging into Xero Central has now been resolved. This was caused be a configuration issue which has now been reverted. Customers can create support cases as normal. We apologise for any inconvenience this has caused.
  • Time: Oct. 31, 2024, 9:11 a.m.
    Status: Identified
    Update: We have identified what is preventing some customers trying to log into Xero Central. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 9:11am UTC
  • Time: Oct. 31, 2024, 1:31 a.m.
    Status: Investigating
    Update: We are aware some customers are experiencing errors when trying to log into Xero Central or raise a case through Xero Mobile. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> <UTC 1:30 am>

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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