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Is there an Xero outage?

Xero status: Minor Outage

Last checked: a minute ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Maintenance
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Oct. 31, 2024, 2:32 a.m.
    Status: Resolved
    Update: Customers can access TRT returns as normal Within 24 hours we’ll update this page with a brief summary
  • Time: Oct. 31, 2024, 1:47 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> UTC 1:45am
  • Time: Oct. 31, 2024, 12:49 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 31, 2024, 12:25 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 31, 2024, 12:22 a.m.
    Status: Investigating
    Update: We are aware AU customers trying to access TRT returns are receiving an error. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 12:20am UTC

Updates:

  • Time: Oct. 29, 2024, 11:27 p.m.
    Status: Resolved
    Update: The issue affecting Australian based customers trying to receive prefills or make filings in Xero STP, BAS or Xero Tax to or from ATO has been resolved.
  • Time: Oct. 29, 2024, 10:56 p.m.
    Status: Monitoring
    Update: The ATO has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 20:56 UTC
  • Time: Oct. 29, 2024, 10:27 p.m.
    Status: Identified
    Update: We are aware Australian based customers trying to receive prefills or make filings in Xero STP, BAS or Xero Tax to or from ATO are experiencing an issue. The ATO are investigating this on their end. <b>Status Last Reviewed:</b> 22:25pm UTC

Updates:

  • Time: Oct. 24, 2024, 8:10 a.m.
    Status: Resolved
    Update: Our team has confirmed that this issue is now resolved and customers can now access Hubdoc. We apologise for any inconvenience this has caused.
  • Time: Oct. 24, 2024, 6:50 a.m.
    Status: Investigating
    Update: We are aware some customers are experiencing error messages when accessing Xero. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 6.50am UTC

Updates:

  • Time: Oct. 22, 2024, 6:21 p.m.
    Status: Resolved
    Update: We are aware that customers could not access Xero Files between 5.55pm - 6.15pm UTC. Our team has resolved the issue impacting and customers should now be able to access Xero Files across Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary

Updates:

  • Time: Oct. 17, 2024, 5:27 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to raise a support case in Xero Central. This was related to a third-party integration with Salesforce, and a fix has been released. We apologise for any inconvenience.
  • Time: Oct. 17, 2024, 5:20 a.m.
    Status: Monitoring
    Update: Salesforce have implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 5:17am UTC.
  • Time: Oct. 17, 2024, 4:58 a.m.
    Status: Investigating
    Update: We are aware customers trying to raise a support case in Xero Central are experiencing slowness. Salesforce have acknowledged the issue and are investigating this with urgency. Please visit the <a href="https://status.salesforce.com/incidents/13339" target="_blank">Salesforce Status page</a> for updates. We apologise for the inconvenience. <b>Status Last Reviewed:</b> <UTC Time stamp>
  • Time: Oct. 17, 2024, 4:45 a.m.
    Status: Investigating
    Update: We have raised this with Salesforce who are assisting in investigating the cause.
  • Time: Oct. 17, 2024, 4:44 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 17, 2024, 4:42 a.m.
    Status: Investigating
    Update: We are aware customers trying to raise a support case in Xero Central are experiencing slowness. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 4:40am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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