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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 9 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Maintenance
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Oct. 13, 2024, 9:55 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting NZ customers trying to file tax returns and payruns in Xero and Practice Manager. We apologise for any inconvenience this has caused. This was resolved following a fix on IRD's side.
  • Time: Oct. 13, 2024, 9:28 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 21:28 UTC
  • Time: Oct. 13, 2024, 9:18 p.m.
    Status: Identified
    Update: We have identified what is preventing NZ customers trying to file tax returns and payroll filings in Xero and Practice Manager. This is our top priority and we will update you as soon as we can. <additional technical detail if appropriate> <b>Status Last Reviewed:</b> 21:18UTC
  • Time: Oct. 13, 2024, 8:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 11, 2024, 3:53 p.m.
    Status: Investigating
    Update: We are aware that customers are experiencing an issue with myIR and electronic filing. We have contacted IRD and will update you as soon as we can. <b>Status Last Reviewed:</b> 15:53 UTC.

Updates:

  • Time: Oct. 10, 2024, 6:03 p.m.
    Status: Resolved
    Update: We were aware of an issue impacting customers trying to access reports. This related to a temporary communication issue between two services affecting some users. We apologise for the inconvenience caused.

Updates:

  • Time: Oct. 5, 2024, 2:40 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to send an invoice with email attachments in New Invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Oct. 5, 2024, 2:07 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 2:06am UTC
  • Time: Oct. 4, 2024, 7:45 p.m.
    Status: Identified
    Update: We have identified what is preventing some customers trying to send an invoice in new invoicing Xero. This is our top priority and we will update you as soon as we can. Further, can confirm this only impacts some customers who are sending invoices with file attachments. <b>Status Last Reviewed:</b> 7:45pm UTC
  • Time: Oct. 4, 2024, 7:14 p.m.
    Status: Investigating
    Update: We are aware of some customers trying to send invoices in Xero are experiencing an error. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7:14pm UTC

Updates:

  • Time: Oct. 4, 2024, 1:13 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to access NZ GST returns. We apologise for any inconvenience this has caused. This was caused by a product release earlier today, which the team have rolled back. We apologise for any inconvenience.
  • Time: Oct. 4, 2024, 1:01 a.m.
    Status: Identified
    Update: We have identified what is preventing NZ customers trying to access returns in NZ GST. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 1:01am UTC

Updates:

  • Time: Oct. 2, 2024, 6:44 a.m.
    Status: Resolved
    Update: Our team has resolved an issue impacting some customers trying to navigate in Xero, including in invoicing. We apologise to our customers and thank you for your patience during this time. A product release caused customers to experience errors while using invoicing. We have rolled back the release and customers can use invoicing as normal. <b>Status Last Reviewed:</b> 6:44am UTC
  • Time: Oct. 2, 2024, 6:20 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 2, 2024, 6:13 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. We apologise for the issue this has caused. <b>Status Last Reviewed:</b> <6:13am UTC>
  • Time: Oct. 2, 2024, 4:48 a.m.
    Status: Investigating
    Update: We’re aware some customers continue to experience errors navigating Xero including errors loading the dashboard, working in bills, new invoicing and in some other products. We know when there’s an issue, customers want as much information as possible about what is happening and when the issue will be resolved. Our team is continuing to investigate this with urgency. We apologise to our customers and thank them for their patience during this time.
  • Time: Oct. 2, 2024, 3:49 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We thank customers for their patience during this time and apologise for the inconvenience. <b>Status Last Reviewed:</b> 3:48am UTC
  • Time: Oct. 2, 2024, 3:36 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We thank customers for their patience during this time and apologise for the inconvenience.
  • Time: Oct. 2, 2024, 3:22 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 2, 2024, 2:05 a.m.
    Status: Investigating
    Update: We are aware some customers trying to navigate in Xero are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 2:04am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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