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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 2 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Maintenance
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Sept. 30, 2024, 10:34 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Sept. 30, 2024, 9:31 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 9:31pm UTC
  • Time: Sept. 30, 2024, 9:04 p.m.
    Status: Identified
    Update: We have identified what is preventing customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can. <additional technical detail if appropriate> <b>Status Last Reviewed:</b> 9:03pm UTC

Updates:

  • Time: Sept. 30, 2024, 5:43 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to publish documents to Google Drive from Hubdoc. We apologise for any inconvenience this has caused. This related to a third party connectivity issue. If you experience any further issues, please raise a case on Xero Central.
  • Time: Sept. 30, 2024, 12:45 a.m.
    Status: Identified
    Update: We are aware some customers trying to publish a document to Google Drive from Hubdoc are experiencing an error. We have identified what is causing this error and our teams are working on resolving this. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 12:45am UTC

Updates:

  • Time: Sept. 28, 2024, 8:15 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to log in to XPM. This was caused by an issue with upgrading the database. We apologise for any inconvenience caused.
  • Time: Sept. 28, 2024, 7:21 a.m.
    Status: Identified
    Update: We have identified what is preventing customers trying to log in to XPM. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 7:21am UTC.
  • Time: Sept. 28, 2024, 7:09 a.m.
    Status: Investigating
    Update: We are aware customers trying to log in to XPM are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7:08am UTC

Updates:

  • Time: Sept. 27, 2024, 1:54 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to publish documents to Google Drive in Hubdoc. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary.
  • Time: Sept. 26, 2024, 10:39 p.m.
    Status: Identified
    Update: We have identified what is preventing some customers trying to publish documents to Google from Hubdoc. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 10:39pm UTC
  • Time: Sept. 26, 2024, 6:49 p.m.
    Status: Investigating
    Update: We are aware customers attempting to publish documents from Hubdoc to Google Drive are experiencing an error message. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 6:48pmUTC

Updates:

  • Time: Sept. 26, 2024, 1:05 p.m.
    Status: Resolved
    Update: Our team has resolved the issue causing some customers to encounter errors in Xero. Our technical team identified this was caused by poor connectivity and has restored service. We apologise for any inconvenience caused.
  • Time: Sept. 26, 2024, 12:34 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 12:34 UTC.
  • Time: Sept. 26, 2024, 12:15 p.m.
    Status: Investigating
    Update: We are aware customers trying to load pages in Xero in are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 12:14 UTC.

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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