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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 4 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Maintenance
NZ Payroll Maintenance
Tax Reporting - NZ GST Maintenance
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Maintenance
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Sept. 26, 2024, 9:16 a.m.
    Status: Resolved
    Update: Our team has resolved the issue causing AU customers to receive errors in Payroll. The problem was related to capacity issues and our team made some system adjustments to resolve the issue. We apologise for any inconvenience this has caused.
  • Time: Sept. 26, 2024, 8:58 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 08:58 UTC
  • Time: Sept. 26, 2024, 8:35 a.m.
    Status: Investigating
    Update: We are aware AU customers are experiencing error messages when using Payroll for some tasks, including (but not limited to) approving timesheets, submitting pay runs and making filings . Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 09:34 UTC

Updates:

  • Time: Sept. 23, 2024, 4:14 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to view a Quote in Xero. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.
  • Time: Sept. 23, 2024, 2:19 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 2:19 UTC
  • Time: Sept. 22, 2024, 10:28 p.m.
    Status: Identified
    Update: We have identified what is preventing some customers trying to view a Quote in Xero. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 22:28 UTC
  • Time: Sept. 22, 2024, 8:59 p.m.
    Status: Investigating
    Update: We are aware that some customers trying to view a quote in Xero are experiencing a blank screen. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 21:15 UTC

Updates:

  • Time: Sept. 20, 2024, 9:38 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to access quotes in Xero. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that our Xero products use.
  • Time: Sept. 20, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 20:48 UTC
  • Time: Sept. 20, 2024, 3:21 p.m.
    Status: Identified
    Update: We have identified what is preventing some customers from accessing Quotes and our team is working on a fix. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 15:21 UTC
  • Time: Sept. 20, 2024, 10:36 a.m.
    Status: Investigating
    Update: We are aware that some customers are experiencing issues trying to access quotes. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 11:18 UTC

Updates:

  • Time: Sept. 18, 2024, 12:45 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some Australian customers trying to create a timesheet in Xero Me. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've updated the release and services are back to normal.
  • Time: Sept. 18, 2024, 12:19 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 12:19am UTC
  • Time: Sept. 17, 2024, 9:53 p.m.
    Status: Identified
    Update: We have identified what is preventing some customers in Australia trying to add timesheets in the Xero Me app. This is our top priority and we will update you as soon as we can. In the meantime, employees can add timesheets in the web version of Xero. <b>Status Last Reviewed:</b> 11:42pm UTC
  • Time: Sept. 17, 2024, 9:28 p.m.
    Status: Investigating
    Update: We are aware some customers in Australia trying to create a timesheet in Xero Me are experiencing an error message. Our team is investigating this with urgency. In the meantime we would recommend where possible adding a timesheet in the web version of Xero. <b>Status Last Reviewed:</b> 9:27pm UTC

Updates:

  • Time: Sept. 17, 2024, 5:12 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to access Contacts in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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