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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 2 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 12 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Sept. 10, 2024, 10:17 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to publish documents in Hubdoc. This was caused by a problem with documents in the system that were blocking the rest from being published. The team released a fix to unblock the queue and we apologise for any inconvenience caused.
  • Time: Sept. 10, 2024, 10:07 p.m.
    Status: Identified
    Update: We have identified what is preventing customers trying to publish documents in Hubdoc. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 10:07pm UTC.
  • Time: Sept. 10, 2024, 9:43 p.m.
    Status: Investigating
    Update: We are aware customers trying to publish documents in Hubdoc are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 9:42pm UTC.

Updates:

  • Time: Sept. 10, 2024, 1:14 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to navigate Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Sept. 10, 2024, 12:49 a.m.
    Status: Monitoring
    Update: We're aware some customers may be experiencing some slowness across Xero. Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 12:49am UTC

Updates:

  • Time: Sept. 5, 2024, 1:26 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to navigate multiple products in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Sept. 5, 2024, 12:42 a.m.
    Status: Monitoring
    Update: A fix has been applied and we are currently monitoring the results.
  • Time: Sept. 5, 2024, 12:28 a.m.
    Status: Identified
    Update: We’re aware some customers are experiencing slowness navigating some Xero products. We have identified what is causing the impact and resolving this is our top priority. We thank customers for their patience. <b>Status Last Reviewed:</b> 12:27am UTC
  • Time: Sept. 4, 2024, 10:57 p.m.
    Status: Identified
    Update: We have identified what is impacting some customers trying to use multiple products across Xero. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 10:57pm UTC
  • Time: Sept. 4, 2024, 10:10 p.m.
    Status: Investigating
    Update: We are aware some customers trying to access multiple products in Xero are experiencing slowness. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 10:10pm UTC

Updates:

  • Time: Sept. 4, 2024, 3:45 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting global customers trying to navigate in Hubdoc. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Sept. 4, 2024, 3:33 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 3:33pm UTC
  • Time: Sept. 4, 2024, 3:10 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We apologise for the inconvenience this is causing.
  • Time: Sept. 4, 2024, 2:40 p.m.
    Status: Identified
    Update: We have identified what is impacting some global customers trying to navigate in Hubdoc. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 2:40pm UTC
  • Time: Sept. 4, 2024, 2:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 4, 2024, 1:41 p.m.
    Status: Investigating
    Update: We are aware some global customers trying to navigate in Hubdoc are experiencing slowness and performance issues. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 1:41pm UTC

Updates:

  • Time: Aug. 28, 2024, 8:15 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting AU customers trying to open or access returns. We apologise for any inconvenience this has caused. This was caused by a product release which was rolled back to resolve the issue. We apologise for any inconvenience this has caused.
  • Time: Aug. 28, 2024, 7:56 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 28, 2024, 7:09 a.m.
    Status: Investigating
    Update: We are aware AU customers trying to open or access returns in AU Tax are experiencing intermittent errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7:09am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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