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Is there an Yarno outage?

Yarno status: Systems Active

Last checked: 42 seconds ago

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Yarno outages and incidents

Outage and incident data over the last 30 days for Yarno.

There have been 0 outages or incidents for Yarno in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yarno

Outlogger tracks the status of these components for Xero:

Yarno Platform Active
AWS ec2-ap-southeast-2 Active
AWS elb-ap-southeast-2 Active
AWS rds-ap-southeast-2 Active
AWS s3-ap-southeast-2 Active
Help Scout Email Processing Active
Help Scout Web App Active
Component Status
Yarno Platform Active
Active
AWS ec2-ap-southeast-2 Active
AWS elb-ap-southeast-2 Active
AWS rds-ap-southeast-2 Active
AWS s3-ap-southeast-2 Active
Help Scout Email Processing Active
Help Scout Web App Active

Latest Yarno outages and incidents.

View the latest incidents for Yarno and check for official updates:

Updates:

  • Time: April 17, 2023, 3:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2023, 2:58 a.m.
    Status: Monitoring
    Update: We believe we've identified this issue to being an invalid but cached DNS record with an upstream provider. We believe this has now been cleared out, but may take up to 30 minutes to resolve and are monitoring the situation.
  • Time: April 17, 2023, 1:48 a.m.
    Status: Investigating
    Update: We've had a few reports from customers that they're unable to access Yarno. We're currently investigating this, but it appears to be intermittent and on the network level.

Updates:

  • Time: July 26, 2022, 11:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2022, 11:42 a.m.
    Status: Monitoring
    Update: We have now identified the issue as being tied to a database migration task that took significantly longer than expected when it ran in production. This migration task has since completed successfully and the platform appears to be back to normal. We'll continue to monitor but believe this issue is now resolved.
  • Time: July 26, 2022, 11:16 a.m.
    Status: Investigating
    Update: We're currently investigating an issue impacting access to the Yarno platform.

Updates:

  • Time: June 21, 2022, 7:22 a.m.
    Status: Resolved
    Update: Auth0 looks to be back online and as a result we're able to process new sessions. This issue appears to have been upstream from Auth0 within the Cloudflare network.
  • Time: June 21, 2022, 6:45 a.m.
    Status: Investigating
    Update: Our upstream authentication provider, Auth0 is currently experiencing an outage. We're looking to get further information and a resolution ETA at the moment. For now, new sessions (logins) to Yarno are unable to be processed. Existing sessions should still be able to access Yarno as normal.

Updates:

  • Time: Jan. 10, 2022, 1:02 a.m.
    Status: Resolved
    Update: Load times on the dashboards (and platform as a whole) are now back to normal.
  • Time: Jan. 9, 2022, 10:07 p.m.
    Status: Investigating
    Update: We're currently investigating higher-than-average load times when viewing campaign dashboards within Yarno (particularly on the administrative dashboards). Learners are still able to answer their questions without issue.

Updates:

  • Time: April 27, 2021, 1:05 a.m.
    Status: Resolved
    Update: The issue in our mail queue has now been resolved. We're currently processing the backlog of emails and they should be delivered over the next hour.
  • Time: April 27, 2021, 1:02 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 27, 2021, 12:22 a.m.
    Status: Investigating
    Update: We are currently troubleshooting an issue with delayed email sending. All emails are currently queued and will be sent later today once the issue is resolved. Learners can still log into Yarno as normal.

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Frequently Asked Questions - Yarno

Is there a Yarno outage?
The current status of Yarno is: Systems Active
Where can I find the official status page of Yarno?
The official status page for Yarno is here
How can I get notified if Yarno is down or experiencing an outage?
To get notified of any status changes to Yarno, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yarno every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Yarno do?
Yarno breaks down training into bite-sized quizzes, making learning more engaging and enjoyable.

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