Zapier Status: Check if Zapier down or having an outage.

Component	Status
Apps	Active
Developer Platform	Active
Website	Active
Zaps	Active
Instant Triggers	Active
Polling Triggers	Active
Searches & Writes	Active

Unable to map fields in Filter steps

Description: From approximately 2:10 PM to 3:00 PM UTC, a code change caused issues in the Zap editor affecting mapping fields in Filter steps. The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. No data was lost during this time, and Zap Runs will continue as expected. Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Status: Resolved

Impact: None | Started At: Oct. 2, 2024, 2:49 p.m.

Updates:

Time: Oct. 2, 2024, 3:38 p.m.

Status: Resolved

Update: From approximately 2:10 PM to 3:00 PM UTC, a code change caused issues in the Zap editor affecting mapping fields in Filter steps. The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. No data was lost during this time, and Zap Runs will continue as expected. Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.
Time: Oct. 2, 2024, 2:49 p.m.

Status: Monitoring

Update: From approximately 2:30 PM to 3:00 PM UTC, a code change caused issues in the Zap editor affecting mapping fields in Filter steps. The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. No data was lost during this time, and Zap Runs will continue as expected. Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Editor Instability Surrounding Filter/Path/Webhook/Code steps

Description: From approximately 5:40 PM to 6:03 PM UTC, a code change caused issues in the Zap editor affecting Filter, Path, Webhook, and Code steps. You may have seen some screen flickering or editor instability during this time. Additionally, you may have had issues publishing your Zaps. The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. If your Zap was published with incorrect mappings during this period, we recommend re-publishing it. No data was lost during this time, and Zap Runs will continue as expected. Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Status: Resolved

Impact: Minor | Started At: Oct. 1, 2024, 5:22 p.m.

Updates:

Time: Oct. 1, 2024, 5:22 p.m.

Status: Resolved

Update: From approximately 5:40 PM to 5:55 PM UTC, a code change caused issues in the Zap editor affecting Filter, Path, Webhook, and Code steps. You may have seen some screen flickering or editor instability during this time. Additionally, you may have had issues publishing your Zaps. The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. If your Zap was published with incorrect mappings during this period, we recommend re-publishing it. No data was lost during this time, and Zap Runs will continue as expected. Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Support Email System Temporarily Down

Description: Our support email system is back up and running! You should continue to see email responses from our support team as expected. Please note that this incident didn't impact Zaps. Thank you for your patience as our team worked through this.

Status: Resolved

Impact: Minor | Started At: Sept. 23, 2024, 3:26 p.m.

Updates:

Time: Sept. 23, 2024, 6:29 p.m.

Status: Resolved

Update: Our support email system is back up and running! You should continue to see email responses from our support team as expected. Please note that this incident didn't impact Zaps. Thank you for your patience as our team worked through this.
Time: Sept. 23, 2024, 5:27 p.m.

Status: Monitoring

Update: A fix has been implemented and is currently being monitored. We are actively monitoring to ensure the implemented fix is effectively addressing the situation. Any additional updates related to the incident will be posted on this StatusPage. Despite this issue with our Support email system, rest assured that your Zaps are continuing to run and process as expected. We appreciate your patience with we work on this.
Time: Sept. 23, 2024, 3:26 p.m.

Status: Investigating

Update: Our Support email system is temporarily down due to a technical issue. Support replies might be delayed. We'll be sure to update this page with more information as soon we have it. We appreciate your understanding!

Current and New invitees: Not showing on Members Tab

Description: Earlier today, we experienced a technical issue that affected the Members page on Zapier for Teams and Enterprise plans. Specifically, both new and existing invitees were not appearing on the Invitees tab as they should. This issue has now been resolved. If you have any questions or are still experiencing issues, please contact our Support Team at https://zapier.com/app/get-help.

Status: Resolved

Impact: Minor | Started At: Sept. 19, 2024, 6:15 p.m.

Updates:

Time: Sept. 19, 2024, 7:46 p.m.

Status: Resolved

Update: Earlier today, we experienced a technical issue that affected the Members page on Zapier for Teams and Enterprise plans. Specifically, both new and existing invitees were not appearing on the Invitees tab as they should. This issue has now been resolved. If you have any questions or are still experiencing issues, please contact our Support Team at https://zapier.com/app/get-help.
Time: Sept. 19, 2024, 6:15 p.m.

Status: Investigating

Update: We are currently experiencing a technical issue that is affecting the Members page on Zapier. Specifically, both new and existing invitees are not appearing on the invitees tab as they should. This is primarily showing when there are invitees of one or more waiting to be accepted. There has been no data loss associated with this incident, and we are actively working on identifying and resolving the issue. Remember, if you require immediate assistance, our Support Team is always here to help. You can reach out to them via our 'Get Help' page at https://zapier.com/app/get-help. We appreciate your understanding and patience in this matter.

Facebook Conversions error: "API calls from the server require an appsecret_proof argument" - Users unable to authenticate or reconnect

Description: Meta has resolved the authentication issues related to Facebook Conversions and Facebook Conversions (for Business). If you continue to see issues, please reach out to our support team here: https://zapier.com/app/get-help

Status: Resolved

Impact: Minor | Started At: Sept. 15, 2024, 8:38 p.m.

Updates:

Time: Sept. 24, 2024, 8:38 p.m.

Status: Resolved

Update: Meta has resolved the authentication issues related to Facebook Conversions and Facebook Conversions (for Business). If you continue to see issues, please reach out to our support team here: https://zapier.com/app/get-help
Time: Sept. 18, 2024, 10:56 p.m.

Status: Monitoring

Update: Thank you for your patience as we worked with our partners at Meta to resolve this app connection/authentication issue. The Facebook Conversions app has now been updated by their development team. There is no manual action needed, and you should no longer see any authentication or connection problems due to the original error. The Facebook Conversions (for business admins) version of the app may have some lingering errors, and we are working further with Meta on this as we speak. We will keep you updated here as we have more on that as well. If you do see any other issues with the app though, you can reach out to our Support team here: https://zapier.com/app/get-help
Time: Sept. 16, 2024, 8:49 p.m.

Status: Identified

Update: Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error: "API calls from the server require an appsecret_proof argument" The issue has been identified, and we're currently working with Meta to find a solution. We apologize for the inconvenience and thank you for your patience. If you have any questions, you can reach out to our Support team: https://zapier.com/app/get-help
Time: Sept. 15, 2024, 8:39 p.m.

Status: Investigating

Update: Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error: "API calls from the server require an appsecret_proof argument" This issue has been brought to the attention of the partner team in charge of those apps and we are awaiting further information from them on options for a fix. We apologize for the inconvenience but thank you for your patience while those involved continued the investigation.
Time: Sept. 15, 2024, 8:38 p.m.

Status: Investigating

Update: Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error: "API calls from the server require an appsecret_proof argument" This issue has been brought to the attention of the partner team in charge of those apps and we are awaiting further information from them on options for a fix. We apologize for the inconvenience but thank you for your patience while those involved continued the investigation.