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Is there an Zenefits outage?

Zenefits status: Systems Active

Last checked: 44 seconds ago

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Zenefits outages and incidents

Outage and incident data over the last 30 days for Zenefits.

There have been 0 outages or incidents for Zenefits in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zenefits

Outlogger tracks the status of these components for Xero:

Chat Active
E-mail Active
Phone Active
Benefits Active
Mobile Active
Payroll Active
Performance Management Active
Time & Attendance Active
Time Off Active
Help Center Active
www.zenefits.com Active
Component Status
Active
Chat Active
E-mail Active
Phone Active
Active
Benefits Active
Mobile Active
Payroll Active
Performance Management Active
Time & Attendance Active
Time Off Active
Active
Help Center Active
www.zenefits.com Active

Latest Zenefits outages and incidents.

View the latest incidents for Zenefits and check for official updates:

Updates:

  • Time: Feb. 10, 2022, 6:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 10, 2022, 12:20 a.m.
    Status: Investigating
    Update: The site has returned to normal
  • Time: Feb. 9, 2022, 6:13 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues on our site. If you'd like to reach your customer dashboard, please go directly to http://secure.zenefits.com.

Updates:

  • Time: Dec. 21, 2021, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 21, 2021, 9:11 p.m.
    Status: Investigating
    Update: We have resolved the payroll app issue and all functionality is restored. If you are still experiencing issues, please contact our Customer Care Team.
  • Time: Dec. 21, 2021, 7:56 p.m.
    Status: Investigating
    Update: We are starting to receive reports from customers that they are able to process payroll. Processing might still be slower than normal - we will continue to work on improving this.
  • Time: Dec. 21, 2021, 7:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and believe we are coming closer to a resolution. We will post another update at 12:30 PST unless we have more information sooner.
  • Time: Dec. 21, 2021, 6:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will post another update at 11:30 PST unless we have more information sooner.
  • Time: Dec. 21, 2021, 5:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will post another update at 10:30 PST unless we have more information sooner.
  • Time: Dec. 21, 2021, 4:38 p.m.
    Status: Investigating
    Update: Zenefits is experiencing access issues for our payroll application due to delays while processing payroll. We are actively working to diagnose and restore access. Please see our Status Page for updates in the interim.

Updates:

  • Time: Dec. 15, 2021, 4:44 p.m.
    Status: Resolved
    Update: Zenefits site access issues, reported earlier today, have been resolved and access restored. Thank you for your patience.
  • Time: Dec. 15, 2021, 4:18 p.m.
    Status: Identified
    Update: AWS has identified the issue on their network and are working to fix it. From AWS - We have identified the root cause of the Internet connectivity to the US-WEST-2 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.
  • Time: Dec. 15, 2021, 4:15 p.m.
    Status: Investigating
    Update: Please be aware that we are currently experiencing issues with our systems due to widespread AWS outages. We are working as quickly as possible to get this resolved, and apologize for any inconvenience.

Updates:

  • Time: Dec. 7, 2021, 8:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2021, 8:11 p.m.
    Status: Monitoring
    Update: Coveo service is back online and help.zenefits.com is accessible now. We are monitoring our systems to confirm things are all fine. At this point help.zenefits.com is accessible.
  • Time: Dec. 7, 2021, 8:07 p.m.
    Status: Identified
    Update: The issue has been identified as widespread outage related to AWS.
  • Time: Dec. 7, 2021, 7:54 p.m.
    Status: Investigating
    Update: Please be aware that we are currently experiencing issues with our Help Center related to AWS outages. We are working as quickly as possible to get this resolved, and apologize for any inconvenience this may have caused.

Updates:

  • Time: Sept. 9, 2021, 8:54 p.m.
    Status: Resolved
    Update: Zenefits site access issues, reported earlier today, have been resolved and access restored. Thank you for your patience.
  • Time: Sept. 9, 2021, 8 p.m.
    Status: Monitoring
    Update: Zenefits site access has been restored. We're continuing to actively monitor and ensure things continue to run as smoothly as possible across all fronts.
  • Time: Sept. 9, 2021, 7:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 9, 2021, 7:23 p.m.
    Status: Investigating
    Update: Zenefits is experiencing access issues to our site. We are actively working to diagnose and restore access. Please see our Status Page for updates in the interim.

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Frequently Asked Questions - Zenefits

Is there a Zenefits outage?
The current status of Zenefits is: Systems Active
Where can I find the official status page of Zenefits?
The official status page for Zenefits is here
How can I get notified if Zenefits is down or experiencing an outage?
To get notified of any status changes to Zenefits, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zenefits every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zenefits do?
TriNet offers comprehensive HR solutions for businesses, including payroll, benefits, risk management, and compliance, all conveniently located in one platform.

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