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Is there an Zoey outage?

Zoey status: Systems Active

Last checked: 5 minutes ago

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Zoey outages and incidents

Outage and incident data over the last 30 days for Zoey.

There have been 0 outages or incidents for Zoey in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zoey

Outlogger tracks the status of these components for Xero:

Zoey Control Panel Active
Zoey Global Connectivity Active
Zoey Support Active
Component Status
Zoey Control Panel Active
Zoey Global Connectivity Active
Zoey Support Active

Latest Zoey outages and incidents.

View the latest incidents for Zoey and check for official updates:

Updates:

  • Time: Feb. 28, 2017, 10:18 p.m.
    Status: Resolved
    Update: This update is from Amazon Web Services and not from Zoey - this incident is with a third party provider (Amazon Web Services) and Zoey is unable to assist. "Update at 2:08 PM PST: As of 1:49 PM PST, we are fully recovered for operations for adding new objects in S3, which was our last operation showing a high error rate. The Amazon S3 service is operating normally."
  • Time: Feb. 28, 2017, 9:21 p.m.
    Status: Monitoring
    Update: This update is from Amazon Web Services and not from Zoey - this incident is with a third party provider (Amazon Web Services) and Zoey is unable to assist. "Update at 1:12 PM PST: S3 object retrieval, listing and deletion are fully recovered now. We are still working to recover normal operations for adding new objects to S3."
  • Time: Feb. 28, 2017, 8:58 p.m.
    Status: Monitoring
    Update: This update is from Amazon Web Services and not from Zoey - this incident is with a third party provider (Amazon Web Services) and Zoey is unable to assist. "Update at 12:52 PM PST: We are seeing recovery for S3 object retrievals, listing and deletions. We continue to work on recovery for adding new objects to S3 and expect to start seeing improved error rates within the hour."
  • Time: Feb. 28, 2017, 7:43 p.m.
    Status: Monitoring
    Update: This update is from Amazon Web Services and not from Zoey - this incident is with a third party provider (Amazon Web Services) and Zoey is unable to assist. "Update at 11:35 AM PST: We have now repaired the ability to update the service health dashboard. The service updates are below. We continue to experience high error rates with S3 in US-EAST-1, which is impacting various AWS services. We are working hard at repairing S3, believe we understand root cause, and are working on implementing what we believe will remediate the issue."
  • Time: Feb. 28, 2017, 7:17 p.m.
    Status: Monitoring
    Update: This update is from Amazon Web Services and not from Zoey - this incident is with a third party provider (Amazon Web Services) and Zoey is unable to assist. "As of 10:33 AM PST (GMT-8): We're continuing to work to remediate the availability issues for Amazon S3 in US-EAST-1. AWS services and customer applications depending on S3 will continue to experience high error rates as we are actively working to remediate the errors in Amazon S3."
  • Time: Feb. 28, 2017, 6:27 p.m.
    Status: Monitoring
    Update: Zoey is currently experiencing issues due to Amazon Web Services having an outage in the US-EAST-1 region. This outage is impacting asset delivery to Zoey stores. We are tracking the latest information at http://status.aws.amazon.com/ - this is a third party outage and not one that Zoey is able to resolve. Any further updates will be posted here as they become available to us.

Updates:

  • Time: Jan. 19, 2017, 4:37 a.m.
    Status: Resolved
    Update: At this time all stores on LXC-50 are operational. We are investigating the root cause of the issue and will post an update once it is found.
  • Time: Jan. 19, 2017, 4:26 a.m.
    Status: Monitoring
    Update: Sites for LXC-50 are coming back online now, sites should be fully restored within the next ten minutes.
  • Time: Jan. 19, 2017, 4:18 a.m.
    Status: Investigating
    Update: We are aware that some sites are reporting connectivity issues to LXC-50 and are investigating the issue. Further details to come.

Updates:

  • Time: Jan. 14, 2017, 2:39 p.m.
    Status: Resolved
    Update: Our third party Internet Service Provider has completed all maintenance. Connectivity was impacted for brief periods of time from 00:00am to 00:15am and 00:45am to 01:00am. If you continue to experience any issues please open a support ticket via http://support.zoey.com
  • Time: Jan. 14, 2017, 5:08 a.m.
    Status: Investigating
    Update: Our third party Internet Service Provider is currently undergoing maintenance that is impacting connectivity to Zoey. We anticipate this work to be completed within 45-60 minutes and will post updates as they become available.

Updates:

  • Time: Jan. 2, 2017, 6:04 a.m.
    Status: Resolved
    Update: At this time connectivity to Stack2 is fully restored. Thank you for your patience.
  • Time: Jan. 2, 2017, 5:50 a.m.
    Status: Monitoring
    Update: We have resolved the issue with connectivity to Stack2. Stores are coming back online now and should be accessible.
  • Time: Jan. 2, 2017, 5:33 a.m.
    Status: Identified
    Update: We are resolving connectivity issues to Stack2 and will post updates as soon as we have them.

Updates:

  • Time: Dec. 28, 2016, 2:18 a.m.
    Status: Resolved
    Update: At this time all stores on Node-9 should be available again. If you experience any further issues please open a support ticket marked Urgent at http://support.zoey.com
  • Time: Dec. 28, 2016, 2:01 a.m.
    Status: Identified
    Update: We have identified the issue and are now working on fixing it. Thank you for your patience.
  • Time: Dec. 28, 2016, 1:44 a.m.
    Status: Identified
    Update: We have identified an outage with the computing server Node-9 and have engineers on site repairing the issue. We apologize for this inconvenience and will post an additional update as soon as further information becomes available.

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Frequently Asked Questions - Zoey

Is there a Zoey outage?
The current status of Zoey is: Systems Active
Where can I find the official status page of Zoey?
The official status page for Zoey is here
How can I get notified if Zoey is down or experiencing an outage?
To get notified of any status changes to Zoey, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zoey every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zoey do?
The Zoey B2B eCommerce platform offers a robust solution for businesses looking to expand their wholesale operations with a mobile app.

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