Is there an Zonos outage?
Zonos status: Systems Active
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Zonos and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Zonos and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Zonos.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Classify | Active |
| Dashboard | Active |
| International Checkout | Active |
| Quoter | Active |
| Landed Cost | Active |
| Landed Cost API | Active |
| Landed Cost API (GraphQL) | Active |
| Landed Cost API (Legacy) | Active |
| Plugins | Active |
| BigCommerce Duty Tax | Active |
| Magento Duty Tax | Active |
| Salesforce Duty Tax | Active |
| Shopify Checkout | Active |
| Shopify Duty Tax | Active |
View the latest incidents for Zonos and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: March 12, 2024, 7:23 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: March 12, 2024, 7:23 p.m.
Description: There was a partial outage with shipping quote service from 10:49 AM MST to 11:56 AM MST.
Status: Resolved
Impact: Minor | Started At: Feb. 13, 2024, 5:49 p.m.
Description: **What products were affected and what was the impact?** * Landed Cost Impact: * DEGRADED PERFORMANCE **What timeframe did this issue occur?** | | **Date** | **Time** | | --- | --- | --- | | From: | Jan 10, 2024 | 07:32 MST | | To: | Jan 10, 2024 | 07:54 MST | **How was the issue detected?** We saw an error rate spike within one of our APIs indicating there was an issue with an upstream 3rd party service. **What functionality was affected?** We were unable to generate some landed cost quotes. **What problems did this cause?** The issue caused requests to timeout in one of our APIs. These timed-out requests exhausted the database connection pool until the service was cycled and database connections became available. **What was the resolution of the problem and steps that are being taken for continued follow-up?** We cycled our affected service, releasing database connections. We’re looking at ways to mitigate dependency on this particular 3rd party API to ensure smooth operation of our APIs in the event of a future outage. **What mitigation solutions will we put in place to prevent this issue from occurring in the future?** More resilient handling for upstream 500 errors from 3rd party APIs.
Status: Postmortem
Impact: Minor | Started At: Jan. 10, 2024, 2:32 p.m.
Description: **What products were affected and what was the impact?** * Landed Cost Impact: * DEGRADED PERFORMANCE **What timeframe did this issue occur?** | | **Date** | **Time** | | --- | --- | --- | | From: | Jan 10, 2024 | 07:32 MST | | To: | Jan 10, 2024 | 07:54 MST | **How was the issue detected?** We saw an error rate spike within one of our APIs indicating there was an issue with an upstream 3rd party service. **What functionality was affected?** We were unable to generate some landed cost quotes. **What problems did this cause?** The issue caused requests to timeout in one of our APIs. These timed-out requests exhausted the database connection pool until the service was cycled and database connections became available. **What was the resolution of the problem and steps that are being taken for continued follow-up?** We cycled our affected service, releasing database connections. We’re looking at ways to mitigate dependency on this particular 3rd party API to ensure smooth operation of our APIs in the event of a future outage. **What mitigation solutions will we put in place to prevent this issue from occurring in the future?** More resilient handling for upstream 500 errors from 3rd party APIs.
Status: Postmortem
Impact: Minor | Started At: Jan. 10, 2024, 2:32 p.m.
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