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Is there an Zwift outage?

Zwift status: Systems Active

Last checked: 3 minutes ago

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Zwift outages and incidents

Outage and incident data over the last 30 days for Zwift.

There have been 3 outages or incidents for Zwift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zwift

Outlogger tracks the status of these components for Xero:

Account Creation Active
Log In Active
Payment Processing Active
Zwift Companion Active
ZwiftPower Active
Activities Active
Campaign Progress Active
Events Active
Partner Connections Active
Ride Active
Workouts Active
Activity Feed Active
Support Page Active
Zwift.com Active
Zwift Forums Active
Zwift Shop Active
Component Status
Account Creation Active
Log In Active
Payment Processing Active
Zwift Companion Active
ZwiftPower Active
Active
Activities Active
Campaign Progress Active
Events Active
Partner Connections Active
Ride Active
Workouts Active
Active
Activity Feed Active
Support Page Active
Zwift.com Active
Zwift Forums Active
Zwift Shop Active

Latest Zwift outages and incidents.

View the latest incidents for Zwift and check for official updates:

Updates:

  • Time: Nov. 3, 2023, 12:33 p.m.
    Status: Resolved
    Update: Thank you for your patience. This issue is now resolved. If you have questions or things don't yet look correct, please reach out to our Community Support team.
  • Time: Nov. 3, 2023, 12:22 p.m.
    Status: Monitoring
    Update: The service provider has indicated that this issue is resolved. We will continue to monitor until an all clear is given by the provider. If you need assistance, please reach out to our Community Support team.
  • Time: Nov. 3, 2023, 12:20 p.m.
    Status: Identified
    Update: Zwift Monitoring has identified an issue with with subscription creation, cancelation and updates. The provider of these systems are actively working on a fix. While these services are impacted, players may see the above actions fail to process. In the event of a failure, please attempt the action again. We will be monitoring and will update this page as new information becomes available. Thank you for your patience and Ride On!

Updates:

  • Time: July 28, 2023, 2:16 p.m.
    Status: Resolved
    Update: This incident has been resolved and our response times should no longer be delayed. Thank you for your patience!
  • Time: July 27, 2023, 5:19 p.m.
    Status: Identified
    Update: Hello! Zwift Monitoring has been alerted to an issue with a connected service to our Customer Response time. From our Customer Support Team: "Our contact management system is experiencing an outage, preventing members from reaching our Community Support team via chat. If you need support during this time, please email us at [email protected]. Thank you for your patience." Updates to follow

Updates:

  • Time: May 22, 2023, 7:33 p.m.
    Status: Resolved
    Update: This issue has now been resolved. Functionality across all languages should be restored. If you continue to find disruption, please reach out to us here: https://www.zwift.com/contact-us Thanks for your patience and Ride On!
  • Time: May 19, 2023, 9:53 p.m.
    Status: Monitoring
    Update: The Help page has been restored in English for all locales. We are continuing to work to resolve other languages.
  • Time: May 19, 2023, 2:46 a.m.
    Status: Investigating
    Update: The investigation into this issue is ongoing. Next update at 10am PDT May 19th, 2023
  • Time: May 19, 2023, 12:30 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 18, 2023, 11:38 p.m.
    Status: Investigating
    Update: Zwift monitoring has been alerted to an issue impacting the help page on the Zwift Companion App. Currently, the help page is not showing any data. The team is investigating the issue. While we work on a fix for that, please contact us here instead: https://www.zwift.com/contact-us

Updates:

  • Time: May 4, 2023, 11:49 p.m.
    Status: Resolved
    Update: The maintenance has been resolved. Thank you for your patience. Ride On!
  • Time: May 4, 2023, 10:52 p.m.
    Status: Identified
    Update: Zwift monitoring is are of an ongoing maintenance revolving around User IDs and Achievements. We will update this once the maintenance is complete.

Updates:

  • Time: April 26, 2023, 10:10 p.m.
    Status: Resolved
    Update: The team identified the issue, enacted a solution and the rendering issue is now resolved. Please reach out to Customer Support if you continue to see this issue, Thanks and Ride On!
  • Time: April 26, 2023, 9:42 p.m.
    Status: Investigating
    Update: Zwift monitoring has been made aware of an issue with www.Zwift.com. The website is not rendering correctly for visitors from areas other than the USA, UK, EU, Canada and Japan. We appreciate your patience as our team investigates the issue. Updates to follow.

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Frequently Asked Questions - Zwift

Is there a Zwift outage?
The current status of Zwift is: Systems Active
Where can I find the official status page of Zwift?
The official status page for Zwift is here
How can I get notified if Zwift is down or experiencing an outage?
To get notified of any status changes to Zwift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zwift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zwift do?
Zwift is an app for indoor cycling that offers training plans, global riding with friends, and flexible workout options.

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