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Is there an Orange Business Services outage?

Orange Business Services status: Systems Active

Last checked: 7 minutes ago

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Orange Business Services outages and incidents

Outage and incident data over the last 30 days for Orange Business Services.

There have been 0 outages or incidents for Orange Business Services in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Orange Business Services

Outlogger tracks the status of these components for Xero:

*umCloud Active
*umDatacenter Active
*umNetwork Active
*umStorage NAS Active
Component Status
*umCloud Active
*umDatacenter Active
*umNetwork Active
*umStorage NAS Active

Latest Orange Business Services outages and incidents.

View the latest incidents for Orange Business Services and check for official updates:

Updates:

  • Time: Jan. 19, 2017, 5:51 p.m.
    Status: Resolved
    Update: We experienced an issue with our *umCloud service. The WebUI & API of our cloud platform experienced a service interruption that lasted 5 minutes. Cloud servers haven't been affected or influenced in any case. The service has already recovered. We keep on analyzing the incident.

Updates:

  • Time: Jan. 19, 2017, 5:51 p.m.
    Status: Resolved
    Update: We experienced an issue with our *umCloud service. The WebUI & API of our cloud platform experienced a service interruption that lasted 5 minutes. Cloud servers haven't been affected or influenced in any case. The service has already recovered. We keep on analyzing the incident.

Updates:

  • Time: Dec. 27, 2016, 1:32 p.m.
    Status: Resolved
    Update: The incident is resolved. An incident report will be sent to all our customers shortly.
  • Time: Dec. 26, 2016, 6 p.m.
    Status: Monitoring
    Update: (see english text below) Wir haben das Firmware-Upgrade auf beiden Core Routern eingespielt und beide Systeme rebootet. Unser Netzwerk befindet sich wieder in einem stabilen Zustand, die Störungen sind alle behoben. Sollten in Ihren Umgebungen noch Probleme auftreten, so wenden Sie sich bitte wie gewohnt direkt an unseren Support. We succesfully installed the firmware upgrade on both core routers and rebootet them. The network is stable again, all services have been recovered. If problems occur in your environment please do not hesitate to contact our support as usual.
  • Time: Dec. 26, 2016, 4:58 p.m.
    Status: Identified
    Update: Firmware upgrade on the first router was successful. We continue with upgrading the second router right now, which we also expect to take about 60min.
  • Time: Dec. 26, 2016, 3:38 p.m.
    Status: Identified
    Update: We are about to start the firmware upgrade on the first core router at 4:45pm and expect it to take about 60min. Services in this time will be degraded, as they currently already are.
  • Time: Dec. 26, 2016, 2:40 p.m.
    Status: Identified
    Update: The firmware upgrade is being prepared heavily. We'll keep you informed.
  • Time: Dec. 26, 2016, 1:22 p.m.
    Status: Identified
    Update: Together with our vendor support we identified a bug on core routers leading to unexpected Linecard reloads. We're about to plan a firmware update which will happen soon today.
  • Time: Dec. 26, 2016, 12:37 p.m.
    Status: Investigating
    Update: We're currently experiencing trouble within our network. We're analyzing the incident and are still busy working on recovering all services.

Updates:

  • Time: Dec. 27, 2016, 1:32 p.m.
    Status: Resolved
    Update: The incident is resolved. An incident report will be sent to all our customers shortly.
  • Time: Dec. 26, 2016, 6 p.m.
    Status: Monitoring
    Update: (see english text below) Wir haben das Firmware-Upgrade auf beiden Core Routern eingespielt und beide Systeme rebootet. Unser Netzwerk befindet sich wieder in einem stabilen Zustand, die Störungen sind alle behoben. Sollten in Ihren Umgebungen noch Probleme auftreten, so wenden Sie sich bitte wie gewohnt direkt an unseren Support. We succesfully installed the firmware upgrade on both core routers and rebootet them. The network is stable again, all services have been recovered. If problems occur in your environment please do not hesitate to contact our support as usual.
  • Time: Dec. 26, 2016, 4:58 p.m.
    Status: Identified
    Update: Firmware upgrade on the first router was successful. We continue with upgrading the second router right now, which we also expect to take about 60min.
  • Time: Dec. 26, 2016, 3:38 p.m.
    Status: Identified
    Update: We are about to start the firmware upgrade on the first core router at 4:45pm and expect it to take about 60min. Services in this time will be degraded, as they currently already are.
  • Time: Dec. 26, 2016, 2:40 p.m.
    Status: Identified
    Update: The firmware upgrade is being prepared heavily. We'll keep you informed.
  • Time: Dec. 26, 2016, 1:22 p.m.
    Status: Identified
    Update: Together with our vendor support we identified a bug on core routers leading to unexpected Linecard reloads. We're about to plan a firmware update which will happen soon today.
  • Time: Dec. 26, 2016, 12:37 p.m.
    Status: Investigating
    Update: We're currently experiencing trouble within our network. We're analyzing the incident and are still busy working on recovering all services.

Updates:

  • Time: Nov. 6, 2015, 9:44 p.m.
    Status: Resolved
    Update: Dear Customer, the *umCloud is available again and all services are recovered. The Cloud GUI is unlocked. You will receive a detailed incident report within the next days. We apologize again for any inconvenience.
  • Time: Nov. 6, 2015, 9:11 p.m.
    Status: Monitoring
    Update: Dear Customer, all systems are still stable. Currently we continue to reactivate some remaining virtual machines and the corresponding services. For security reasons the cloud access is still locked for our customers.
  • Time: Nov. 6, 2015, 8:10 p.m.
    Status: Identified
    Update: Dear Customer, all systems are still stable. Currently we are activating the remaining deactivated virtual machines. For security reasons the cloud access is still locked, but the virtual machines are reachable.
  • Time: Nov. 6, 2015, 7:18 p.m.
    Status: Identified
    Update: Dear *um-Customer, We have identified the potential cause and currently eliminating the cause. Since 90 minutes all systems are up and running stable. Only a small part of the virtual machines are currently not available. For security reasons the cloud GUI is currently locked. We apologize again for any inconvenience this disruption may have caused you
  • Time: Nov. 6, 2015, 6 p.m.
    Status: Identified
    Update: Dear *umCustomer, We were able to mitigate the possible cause and we are still working on a full restoration of our services. New Updates, we will send directly to you.
  • Time: Nov. 6, 2015, 4:40 p.m.
    Status: Identified
    Update: Dear *umCustomer, We focused our analysis on the possible root cause. We are also in direct communication with the manufacturers. However, we can not exclude that new isolated vServer must restarted for now. Of cause we will inform you of the further progress.
  • Time: Nov. 6, 2015, 3:21 p.m.
    Status: Identified
    Update: Dear *umCustomer, We regret to inform you that the elimination of the service limitation has not been completed. A possible cause is identified. We continue to work with high prio on the restoration of the service. Further updates will be communicated to you hourly.
  • Time: Nov. 6, 2015, 2:27 p.m.
    Status: Identified
    Update: Dear *umCustomer, Restoring the affected vServer is still in the status "on going“. All departments analyzing in parallel the service restriction. We keep you informed with all new informations as soon as possible.
  • Time: Nov. 6, 2015, 1:39 p.m.
    Status: Identified
    Update: Dear *um Customer, We continue to work on a full recovery of our services. To achieve this it may become necessary to perform a targeted reset of some vServer. Furthermore we point out that only the "Availability Zone BER1" is concerned. We apologize for any inconvenience this disruption may have caused you. Thank you for your understanding. Sincerely, Your *um Support-Team
  • Time: Nov. 6, 2015, 12:51 p.m.
    Status: Identified
    Update: Dear *um Customer, After more extensive analysis, we could not detect any new service limitations in our environment. We continue to work on a complete restoration of the affected vServer.
  • Time: Nov. 6, 2015, 12:20 p.m.
    Status: Identified
    Update: Dear *um Customer, We have analyzed the environment in order to avoid further restrictions. We now start with the restart of the affected vServer.
  • Time: Nov. 6, 2015, 11:32 a.m.
    Status: Identified
    Update: Dear *um Customer, We are working as quickly as we can to restore services. Currently, at least one of your vServers has been affected and will be restarted shortly, after which services will be restored to normal.
  • Time: Nov. 6, 2015, 11:12 a.m.
    Status: Identified
    Update: We're currently experiencing a degradation of our *umCloud service. We're busy investigating and analyzing the incident and working on recovering all services.

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Frequently Asked Questions - Orange Business Services

Is there a Orange Business Services outage?
The current status of Orange Business Services is: Systems Active
Where can I find the official status page of Orange Business Services?
The official status page for Orange Business Services is here
How can I get notified if Orange Business Services is down or experiencing an outage?
To get notified of any status changes to Orange Business Services, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Orange Business Services every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here