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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 9 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 1 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: Oct. 24, 2024, 3:29 p.m.
    Status: Resolved
    Update: This Meta incident seems to be regional, with little to no effect on US-based customers. Please contact `[email protected]` if you see further problems with Facebook Lead Ads.
  • Time: Oct. 24, 2024, 1:57 p.m.
    Status: Monitoring
    Update: We are currently experiencing issues communicating with the Meta (Facebook) API. This issue is preventing Facebook Lead Ads from being received by LeadConduit. We are investigating and tracking Meta's progress in addressing this.

Updates:

  • Time: Oct. 4, 2024, 5:17 p.m.
    Status: Resolved
    Update: The fix for this error has been deployed, and calls to the Telesign add-on are working correctly again.
  • Time: Oct. 4, 2024, 4:33 p.m.
    Status: Identified
    Update: An update to LeadConduit's "phone" data-type is causing the Telesign integration to error. A fix is ready and will be deployed shortly.

Updates:

  • Time: Sept. 26, 2024, 6:29 p.m.
    Status: Resolved
    Update: The issue with the TrustedForm dashboard has been resolved. Users should be able to view the dashboard normally.
  • Time: Sept. 26, 2024, 4:52 p.m.
    Status: Identified
    Update: We are currently tracking an issue with the TrustedForm dashboard. Users may experience intermittent errors and slow responses when viewing the dashboard.

Updates:

  • Time: Sept. 17, 2024, 10:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 17, 2024, 10:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 17, 2024, 10:28 p.m.
    Status: Identified
    Update: We have deployed a fix. The service is recovering and we are continuing to monitor.
  • Time: Sept. 17, 2024, 10:09 p.m.
    Status: Identified
    Update: We have identified an issue that is causing Suppressionlists to not appear on customer accounts, we are rolling out a fix currently.

Updates:

  • Time: Sept. 13, 2024, 9:28 p.m.
    Status: Resolved
    Update: A fix has been implemented to allow for TrustedForm for Facebook to retain certificates from the impacted forms.
  • Time: Sept. 13, 2024, 8:34 p.m.
    Status: Identified
    Update: We have identified an unexpected error when attempting to retrieve form data from Facebook for some forms, and are working on mitigating the issue for those forms.
  • Time: Sept. 13, 2024, 8:07 p.m.
    Status: Investigating
    Update: We are currently investigating an increase in error responses when retaining TrustedForm for Facebook certificates. We are working to identify the cause of the errors and we appreciate your patience as we work to resolve them. This does not impact TrustedForm for Web certificates.

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
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