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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 5 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 0 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: Nov. 20, 2020, 5:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2020, 5:35 p.m.
    Status: Identified
    Update: The bug fix went live to production just now, and we have confirmed that the issue can no longer be recreated. We will continue monitoring traffic, but all systems look clear again. Thank you for your patience!
  • Time: Nov. 20, 2020, 3:01 p.m.
    Status: Identified
    Update: We are currently working on a fix for a problem affecting a small amount of LeadConduit traffic. Should your leads be affected, please retry them and they should go through. We will update here when the problem has been resolved.

Updates:

  • Time: Nov. 20, 2020, 5:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2020, 5:35 p.m.
    Status: Identified
    Update: The bug fix went live to production just now, and we have confirmed that the issue can no longer be recreated. We will continue monitoring traffic, but all systems look clear again. Thank you for your patience!
  • Time: Nov. 20, 2020, 3:01 p.m.
    Status: Identified
    Update: We are currently working on a fix for a problem affecting a small amount of LeadConduit traffic. Should your leads be affected, please retry them and they should go through. We will update here when the problem has been resolved.

Updates:

  • Time: Nov. 18, 2020, 5:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2020, 4:41 p.m.
    Status: Monitoring
    Update: We're continuing to monitor them, but volume has been reduced via spooling, and all systems are back to normal.
  • Time: Nov. 18, 2020, 4:07 p.m.
    Status: Investigating
    Update: The LeadConduit Classic database is under heavy load, causing intermittent problems with the API, UI, and lead handling. Leads are being spooled to be processed as soon as possible.

Updates:

  • Time: Nov. 18, 2020, 5:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2020, 4:41 p.m.
    Status: Monitoring
    Update: We're continuing to monitor them, but volume has been reduced via spooling, and all systems are back to normal.
  • Time: Nov. 18, 2020, 4:07 p.m.
    Status: Investigating
    Update: The LeadConduit Classic database is under heavy load, causing intermittent problems with the API, UI, and lead handling. Leads are being spooled to be processed as soon as possible.

Updates:

  • Time: Nov. 17, 2020, 8:18 p.m.
    Status: Resolved
    Update: The migration is officially complete. We are aware that some customers may have experienced a brief 1-2 minutes of connectivity issues earlier as traffic was transferred to our new script location. All requests should be completely functional again and we will continue to monitor network traffic to the new script location to ensure the best quality of service.
  • Time: Nov. 17, 2020, 5:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 17, 2020, 4:55 p.m.
    Status: Investigating
    Update: We will be migrating one of our services responsible for the issuing of certificates to the cloud today. We expect this to have no negative impact on our customers. This move will allow us to scale our servers with demand, and will improve the quality of our services overall.

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
To get notified of any status changes to ActiveProspect, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ActiveProspect every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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