AlertOps outages and incidents
Outage and incident data over the last 30 days for AlertOps.
There have been 0 outages or incidents for AlertOps in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for AlertOps
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Inbound Integrations | Active |
| Mobile App | Active |
| Notifications Delivery Service | Active |
| Outbound Integrations | Active |
| Web Application | Active |
Latest AlertOps outages and incidents.
View the latest incidents for AlertOps and check for official updates:
Intermittent SMS Notification Failures
Description: There were Intermittent SMS Notification Failures due to service provider issues between 12:00 am 1:00 am
Status: Resolved
Impact: None | Started At: July 14, 2024, 4 a.m.
Updates:
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Time: July 14, 2024, 6:15 a.m.Status: ResolvedUpdate: There were Intermittent SMS Notification Failures due to service provider issues between 12:00 am 1:00 am
AlertOps Android mobile app intermittent push notification delivery issues
Description: For Android users only. Please go to the Android Playstore and download the Beta version of AlertOps.
Status: Resolved
Impact: Minor | Started At: April 12, 2024, 1:46 a.m.
Updates:
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Time: April 12, 2024, 9:42 p.m.Status: ResolvedUpdate: For Android users only. Please go to the Android Playstore and download the Beta version of AlertOps.
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Time: April 12, 2024, 1:46 a.m.Status: InvestigatingUpdate: Users of the AlertOps Android mobile app may be experiencing intermittent push notification delivery issues. We are currently investigating the issue.
Inbound Processing Issue
Description: Between 2:28 pm CST and 2:35 pm CST, Our monitoring systems detected an issue with few inbound requests failing with 500 response code. This was due to an unexpected failure on one of our servers. Our service provider identified and automatically remediated the issue.
Status: Resolved
Impact: Minor | Started At: Feb. 2, 2024, 8:30 p.m.
Updates:
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Time: Feb. 2, 2024, 9:45 p.m.Status: ResolvedUpdate: Between 2:28 pm CST and 2:35 pm CST, Our monitoring systems detected an issue with few inbound requests failing with 500 response code. This was due to an unexpected failure on one of our servers. Our service provider identified and automatically remediated the issue.
Inbound API processing issue
Description: At 1:30 PM CT this incident was resolved .
Status: Resolved
Impact: Major | Started At: Dec. 11, 2023, 2:35 p.m.
Updates:
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Time: Dec. 11, 2023, 9:15 p.m.Status: ResolvedUpdate: At 1:30 PM CT this incident was resolved .
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Time: Dec. 11, 2023, 6:21 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: Dec. 11, 2023, 2:35 p.m.Status: InvestigatingUpdate: We are currently investigating an issue with processing of inbound API messages. Most incoming messages may not be processed during this time. Some inoming messages are processed. This affects both incoming email and incoming web API messages.
Inbound email API not processing incoming emails
Description: We experienced an email API inbound outage from 6:30 to 10:00 AM November 30. During this time AlertOps incoming email API was unable to receive and process any incoming emails. No other services were impacted by this outage.
Status: Resolved
Impact: Critical | Started At: Nov. 30, 2023, 4:51 p.m.
Updates:
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Time: Nov. 30, 2023, 4:54 p.m.Status: ResolvedUpdate: We experienced an email API inbound outage from 6:30 to 10:00 AM November 30. During this time AlertOps incoming email API was unable to receive and process any incoming emails. No other services were impacted by this outage.
