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Is there an Apphud outage?

Apphud status: Systems Active

Last checked: 2 minutes ago

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Apphud outages and incidents

Outage and incident data over the last 30 days for Apphud.

There have been 1 outages or incidents for Apphud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Apphud

Outlogger tracks the status of these components for Xero:

API Active
Dashboard Active
Component Status
API Active
Dashboard Active

Latest Apphud outages and incidents.

View the latest incidents for Apphud and check for official updates:

Updates:

  • Time: Dec. 24, 2021, 12:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 24, 2021, 11:53 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 24, 2021, 11:53 a.m.
    Status: Investigating
    Update: We are experiencing issues with dashboard and charts. Our team is working on a fix. SDK and REST API is not affected. Thank you for your patience.

Updates:

  • Time: Dec. 9, 2021, 9:53 p.m.
    Status: Resolved
    Update: The issue was resolved. It has happened because of traffic spike in our database. We made some changes in the db configuration in order to prevent this in the future. We apologise
  • Time: Dec. 9, 2021, 9:39 p.m.
    Status: Monitoring
    Update: The fix was implemented. We are monitoring now
  • Time: Dec. 9, 2021, 9:35 p.m.
    Status: Investigating
    Update: API is unavailable. We are investigating the issue

Updates:

  • Time: Dec. 8, 2021, 10:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2021, 10:39 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Dec. 9, 2021, 8:02 p.m.
    Status: Resolved
    Update: The issue has been resolved
  • Time: Dec. 9, 2021, 12:32 p.m.
    Status: Identified
    Update: As of December, 9, 12.30PM UTC, we are updating our ClickHouse server, so analytics data may be temporarily unavailable or show delayed data. Which parts of the web app affected: Dashboard, Charts, Users List, A/B Experiments analytics, Rules analytics. What operations as normal: Events, Integrations, SDK, REST API and other core features. None of the data has been lost. We are working on a fix. Web app should be back online by 4PM UTC. Thank you for you patience.
  • Time: Dec. 9, 2021, 12:32 p.m.
    Status: Identified
    Update: As of December, 9, 12.30PM UTC, we are updating our ClickHouse server, so analytics data may be temporarily unavailable or show delayed data. Which parts of the web app affected: Dashboard, Charts, Users List, A/B Experiments analytics, Rules analytics. What operations as normal: Events, Integrations, SDK, REST API and other core features. None of the data has been lost. We are working on a fix. Web app should be back online by 4PM UTC. Thank you for you patience.
  • Time: Dec. 9, 2021, 12:22 p.m.
    Status: Identified
    Update: We are providing final upgrade, everything should work at 3pm UTC
  • Time: Dec. 9, 2021, 8:20 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 8, 2021, 2:43 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 8, 2021, 10:29 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 8, 2021, 8:56 a.m.
    Status: Identified
    Update: We experience delay in Charts, Dashboard and Users list. Data should catch up to real-time within a few hours.

Updates:

  • Time: Dec. 8, 2021, 5:54 a.m.
    Status: Resolved
    Update: We experienced increased response time for SDK and REST API due to yesterday's move from AWS to DO servers. The issue has been fixed

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Frequently Asked Questions - Apphud

Is there a Apphud outage?
The current status of Apphud is: Systems Active
Where can I find the official status page of Apphud?
The official status page for Apphud is here
How can I get notified if Apphud is down or experiencing an outage?
To get notified of any status changes to Apphud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Apphud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Apphud do?
Apphud is a platform that helps developers create, track, and enhance auto-renewable subscriptions for iOS and Android apps. Get started with free mobile app analytics.

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