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Outage and incident data over the last 30 days for Assembled.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
API | Active |
Application | Active |
Assist | Active |
Reporting and data services | Active |
View the latest incidents for Assembled and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 11, 2024, 4:36 p.m.
Description: A change was deployed earlier today at 10:52am PT which inadvertently prevented a significant number of autosends from sending for a few hours. We've rolled out a fix, so Assist should now be working as expected as of 4:14pm PT. This did not affect predrafted or autofilled replies which continued to operate normally -- this was isolated to emails that had been identified for automation. We're adding tests to prevent this from happening again and looking deeper into our processes to see what other safeguards we can add. Thank you for your patience and understanding.
Status: Resolved
Impact: None | Started At: Oct. 3, 2024, 11:32 p.m.
Description: From 08:39AM to 08:56AM PDT, there was an outage with one of our AI vendors that has since been resolved. Impacted flows would vary across most of Assist's Zendesk App features. All services are now functioning as expected.
Status: Resolved
Impact: Major | Started At: Sept. 16, 2024, 3:56 p.m.
Description: This incident has been fully resolved and the realtime metrics are up to date.
Status: Resolved
Impact: Minor | Started At: July 3, 2024, 5:08 p.m.
Description: This incident has been resolved. The application was inaccessible from 00:01 UTC to 00:21 UTC.
Status: Resolved
Impact: Critical | Started At: July 1, 2024, 12:14 a.m.
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